Atlas Medina & Spa
5-star hotel
Marrakesh 4000005290-80107
Down-to-earth rooms & suites in an upscale hotel with a spa, pools & a restaurant.
Temporarily closed
Please check with the hotel before making reservations
4 top things to know5 min drive to La Mamounia+3 more
4 top things to know
5 min drive to La Mamounia
View more about location
13 min drive to Marrakesh Menara
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Guests mentioned "Buffet" 21 times
Nice hotel with spacious rooms. Buffet has to be improved. Nice pool.
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Guests mentioned air conditioning 13 times
...good 5* Hotel. Rooms were big and clean, air conditioned worked, TV was very large with international channels, ...
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Health & safety: Enhanced cleaningPersonal protection and 3 more
Location summary
Neighborhood: Hivernage
Good for visitors
Upscale district with smart dining, cocktail lounges & nightclubs, plus landscaped Menara Gardens.
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Top sights
Restaurants
Airports
Transit
Restaurant le code |
Restaurant
1 min
Restaurant Le 6 Marrakech
Restaurant
2 min
La Villa Canaille
French restaurant
3 min
La Collégiale
French restaurant
8 min
L'Ô à la Bouche
Restaurant
7 min
L'Ardoise du Marché
French restaurant
5 min
La Cour des Lions
Fine dining restaurant
5 min
Restaurant le Meditérranée
Restaurant
5 min
Bagatelle
Restaurant
8 min
Dameh Restaurant
Restaurant
4 min
Marrakesh Menara Airport
Taxi
13 min
Transit
25 min
Lycee Hassan 2
Walking
8 min
Menara Mall
Walking
14 min
Le Meridien
Walking
10 min
Gare Train Oncf
Walking
12 min
Gare Oncf
Walking
13 min
Google review summary
This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
3.9
People often mention
Fitness
Mentioned in 45 Google reviews
27% unfavorable60% positive
Amenities
Mentioned in 38 Google reviews
74% unfavorable24% positive
Wellness
Mentioned in 20 Google reviews
25% unfavorable55% positive
Bathroom
Mentioned in 37 Google reviews
59% unfavorable24% positive
Spa
Mentioned in 20 Google reviews
30% unfavorable55% positive
Property
Mentioned in 155 Google reviews
25% unfavorable66% positive
Pool
Mentioned in 32 Google reviews
19% unfavorable66% positive
Food
Mentioned in 38 Google reviews
47% unfavorable45% positive
Wi-fi
Mentioned in 18 Google reviews
78% unfavorable17% positive
Cleanliness
Mentioned in 69 Google reviews
46% unfavorable48% positive
Service
Mentioned in 116 Google reviews
38% unfavorable59% positive
Bar
Mentioned in 17 Google reviews
59% unfavorable41% positive
Sleep
Mentioned in 24 Google reviews
79% unfavorable17% positive
Breakfast
Mentioned in 56 Google reviews
61% unfavorable34% positive
Nightlife
Mentioned in 11 Google reviews
64% unfavorable27% positive
Air conditioning
Mentioned in 11 Google reviews
64% unfavorable27% positive
Parking
Mentioned in 8 Google reviews
62% unfavorable25% positive
Safety
Mentioned in 10 Google reviews
90% unfavorable0% positive
Atmosphere
Mentioned in 26 Google reviews
0% unfavorable100% positive
Location
Mentioned in 54 Google reviews
17% unfavorable76% positive
Business
Mentioned in 5 Google reviews
60% unfavorable40% positive
Gym
Mentioned in 5 Google reviews
40% unfavorable40% positive
Restaurant
Mentioned in 17 Google reviews
47% unfavorable53% positive
Kitchen
Mentioned in 5 Google reviews
80% unfavorable0% positive
Photos
Exterior
Food & Drink
Amenities
Bedroom
About this hotel
Set in Hivernage Square, this elegant hotel surrounded by vibrant gardens is 2 km from the Koutoubia Mosque and 3 km from the Marrakech Museum. It's 6 km from Marrakech - Ménara Airport.
Check-in time: 2:00 PM
Check-out time: 12:00 PM
Popular amenities
- Pool
- Spa
- Breakfastfree
- Wi-Fifree
Web results
https://www.booking.com › ... › atlas-medina-spa.fr.html
Hôtel Atlas Medina & Spa (Maroc Marrakech) - Booking.com
L'Atlas Medina & Spa est entouré d'un jardin de 5 hectares au cœur du quartier de l'Hivernage, à Marrakech.
http://www.atlasmedinaspamarrakech.com › index_fr
Atlas Medina & Spa, Marrakech, Maroc. A partir de MAD837.
"very clean, good pool, staff will hold you a sunbed for a small tip. Nice room looking over the pool. Good choice of breakfast...". Atlas Medina & Spa est ...
https://www.tripadvisor.fr › ... › Hôtels Marrakech
Atlas Medina & Spa Hotel (Marrakech, Maroc) - TripAdvisor
Réserver Atlas Medina & Spa, Marrakech sur Tripadvisor : consultez les 1 253 avis de voyageurs, 1 155 photos, et les meilleures offres pour Atlas Medina ...
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Booking.comGoogle review summary
This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
Rooms2.2Location3.7Service3.0
Ratings by traveler type
Families3.3/5Rooms 2.0- Guests liked the large rooms, though some said cleanliness & maintenance could be improved
- Some guests noted the beds could be improved
- Some guests mentioned the bathrooms could be improved
Location 3.5Service 3.0- Guests appreciated the friendly staff
- Some guests said reception could be improved
Couples3.1/5Rooms 1.8- Guests liked the large rooms, though some said cleanliness & maintenance could be improved
- Some guests noted the beds could be improved
- Some guests mentioned the bathrooms could be improved
Location 3.6Service 3.0- Guests appreciated the friendly staff
Solo3.3/5Rooms 2.2- Guests liked the large rooms, though some commented maintenance could be improved
- Some guests mentioned the bathrooms could be improved
Location 3.8Service 3.2- Guests appreciated the friendly staff
- Some guests said reception could be improved
Business3.2/5Rooms 2.0Location 3.7Service 2.9
Reviews
People often mention
Fitness
Mentioned in 45 Google reviews
27% unfavorable60% positive
Amenities
Mentioned in 38 Google reviews
74% unfavorable24% positive
Wellness
Mentioned in 20 Google reviews
25% unfavorable55% positive
Bathroom
Mentioned in 37 Google reviews
59% unfavorable24% positive
Spa
Mentioned in 20 Google reviews
30% unfavorable55% positive
Property
Mentioned in 155 Google reviews
25% unfavorable66% positive
Pool
Mentioned in 32 Google reviews
19% unfavorable66% positive
Food
Mentioned in 38 Google reviews
47% unfavorable45% positive
Wi-fi
Mentioned in 18 Google reviews
78% unfavorable17% positive
Cleanliness
Mentioned in 69 Google reviews
46% unfavorable48% positive
Service
Mentioned in 116 Google reviews
38% unfavorable59% positive
Bar
Mentioned in 17 Google reviews
59% unfavorable41% positive
Sleep
Mentioned in 24 Google reviews
79% unfavorable17% positive
Breakfast
Mentioned in 56 Google reviews
61% unfavorable34% positive
Nightlife
Mentioned in 11 Google reviews
64% unfavorable27% positive
Air conditioning
Mentioned in 11 Google reviews
64% unfavorable27% positive
Parking
Mentioned in 8 Google reviews
62% unfavorable25% positive
Safety
Mentioned in 10 Google reviews
90% unfavorable0% positive
Atmosphere
Mentioned in 26 Google reviews
0% unfavorable100% positive
Location
Mentioned in 54 Google reviews
17% unfavorable76% positive
Business
Mentioned in 5 Google reviews
60% unfavorable40% positive
Gym
Mentioned in 5 Google reviews
40% unfavorable40% positive
Restaurant
Mentioned in 17 Google reviews
47% unfavorable53% positive
Kitchen
Mentioned in 5 Google reviews
80% unfavorable0% positive
Most helpfulMost helpful
Imane Boudili7 months ago on 
Google3/5
Don't deserve to be a five star hotel. The phone was not working so had to get down to talk to someone from the reception. The rooms are not perfect. The breakfast was quiet poor.
Achraf Hakkal8 months ago on Google1/5
No parking is available so be careful.
Check-in very slow and staff not visible.
Rooms are a disaster no towels provided so bring your own, …
Check-in very slow and staff not visible.
Rooms are a disaster no towels provided so bring your own, …
No parking is available so be careful.
Check-in very slow and staff not visible.
Rooms are a disaster no towels provided so bring your own,
Rooms smells moldy and bad.
Everything in this hotel looks old , used and abused.
Curtains are broken.The bedding is old.
I'm very disappointed. I feel cheated and I will never ever visit this place again.
Check-in very slow and staff not visible.
Rooms are a disaster no towels provided so bring your own,
Rooms smells moldy and bad.
Everything in this hotel looks old , used and abused.
Curtains are broken.The bedding is old.
I'm very disappointed. I feel cheated and I will never ever visit this place again.
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Anas Hakkal8 months ago on Google1/5
very disappointed I have booked the hotel Atlas asni and it was close
we have been transferred to other property which was very dirty
the room was disgusting.. …
we have been transferred to other property which was very dirty
the room was disgusting.. …
very disappointed I have booked the hotel Atlas asni and it was close
we have been transferred to other property which was very dirty
the room was disgusting..
the staff were very unprofessional
they have as wait more then 20 minutes to get the
information from the other hotel
the room was nothing like 5 star
the breakfast below the expectations
the management of this hotel need to wake-up
it's not a 5 star or even 1 star
we have been transferred to other property which was very dirty
the room was disgusting..
the staff were very unprofessional
they have as wait more then 20 minutes to get the
information from the other hotel
the room was nothing like 5 star
the breakfast below the expectations
the management of this hotel need to wake-up
it's not a 5 star or even 1 star
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Lizzie N3 years ago on Google5/5
Lovely hotel with amazing bars, the cocktails at the indoor bar were awesome! Service was friendly and helpful, and the whole place had a lovely atmosphere. WiFi was a bit spotty but that was likely due to the amount of people using it. Room was very spacious and comfortable.
Response from the owner2 years ago
(Translated by Google) We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
cordially
(Original)
Nous voudrions tout d'abord vous remercier pour votre témoignage après votre dernier séjour à l'Atlas Medina & Spa Marrakech. Nous sommes ravis de constater à quel point notre hôtel a répondu à vos attentes et vous assure que ce fut un grand plaisir de vous voir content. Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous faire profiter d'un séjour aussi "exceptionnel" que le précédent !
Cordialement
Kathleen Kennedy6 months ago on Google1/5
Wish I was prepared by reading previous posts from several days, weeks and months ago. Seems like there are major service problem here. Despite location and nice oil and bar, there isn’t a towel to be found in the place! After countless …
Wish I was prepared by reading previous posts from several days, weeks and months ago. Seems like there are major service problem here. Despite location and nice oil and bar, there isn’t a towel to be found in the place! After countless calls, trips to the from desk, we discussed drip drying in the lobby just to get the attention needed for bath towels. Granted the room offered 2 robes but it is difficult to dry hair when one is wearing the only absorbent terry available.
Besides two days of relentless towel searches, there has been no AC so we too slept with an open balcony door with one of us keeping watch for scaling bandits. Maybe we have too much NYC in us, but where we come from doors are double locked, windows never open, so sleeping with an open patio door while groups of men are playing on street corners through all hours of the night....doesn’t quite fly.
We have loved our Morocco trip and Marrakech is an amazing city.
However, pick another hotel if you like to dry off after your shower w towels and sleep in a cool AC’d room.
Besides two days of relentless towel searches, there has been no AC so we too slept with an open balcony door with one of us keeping watch for scaling bandits. Maybe we have too much NYC in us, but where we come from doors are double locked, windows never open, so sleeping with an open patio door while groups of men are playing on street corners through all hours of the night....doesn’t quite fly.
We have loved our Morocco trip and Marrakech is an amazing city.
However, pick another hotel if you like to dry off after your shower w towels and sleep in a cool AC’d room.
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Ted linsdell2 years ago on Google1/5
Booked this hotel as it stated as a 5 star, but a 5 star it is not, more like a 2 star. 1st impressions were nice, nice foyer, but thats were it stopped. We checked in at 4pm, and our room was not ready, so had to wait 30mins, but check in …
Booked this hotel as it stated as a 5 star, but a 5 star it is not, more like a 2 star. 1st impressions were nice, nice foyer, but thats were it stopped. We checked in at 4pm, and our room was not ready, so had to wait 30mins, but check in states 3pm. Also states Aircon, but this is not turned on until the summer, we went in February, and it was 29 degrees, and our room was like a sauna, but we were told to open the sliding doors, we had booked for 3 nights, and left after 1 night. I was physically sick, after using the toilet brush, as more poo came out off that, that was in my body, disgusting, and it put me off my breakfast. Also had to pay to use the swimming pool, and our evening meal, I had a burger which was raw, and my wife had a pizza, and that was also raw
Trip typeVacation
Rooms2.0
Service2.0
Location2.0
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
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Stephanie Casey4 years ago on Google3/5
Absolutely no problems with hotel or room. Nice clean and spacious. Thr breakfast was worthless. Upon checkout staff told me I owed $67 in taxes. I explained that I paid $100 us dollars on arrival. I had an additional person and paid the …
Absolutely no problems with hotel or room. Nice clean and spacious. Thr breakfast was worthless. Upon checkout staff told me I owed $67 in taxes. I explained that I paid $100 us dollars on arrival. I had an additional person and paid the taxes. Took about 20 minutes to checkout. I did not appreciate the initial attendant not leaving a note or a receipt. I don't need to be accused of nonpayment at 3am.
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K Chaudhry2 years ago on Google1/5
The worst hotel ever experience!
I came on business after a long flight the female on reception greeted me with …
I came on business after a long flight the female on reception greeted me with …
The worst hotel ever experience!
I came on business after a long flight the female on reception greeted me with the look of death.
She was very rude, snapping at me when i told them the room was paid for.
The worst thing we that the hotel manager (another female), experienced the entire check in process and did not intervene to stop the unacceptable attitude of the girl at reception.
I was naturally very upset and even asked for my booking to be cancelled, my offer was bluntly refused.
No idea of what customer service is
Horrible cold breakfast
Tired rooms with sloppy staff
Book elsewhere if you don't want a ruined holiday
I came on business after a long flight the female on reception greeted me with the look of death.
She was very rude, snapping at me when i told them the room was paid for.
The worst thing we that the hotel manager (another female), experienced the entire check in process and did not intervene to stop the unacceptable attitude of the girl at reception.
I was naturally very upset and even asked for my booking to be cancelled, my offer was bluntly refused.
No idea of what customer service is
Horrible cold breakfast
Tired rooms with sloppy staff
Book elsewhere if you don't want a ruined holiday
Response from the owner2 years ago
Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech.
Very cordially,
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Kinga Berne3 years ago on Google3/5
Not worth the money. That should definitelly has 3,5 stars not 5. We had a big room, the bathroom should be renovated. Nice, huge and comfortable bed. I asked 2 times for the iron that i've never got.
stuparu dana3 years ago on Google1/5
They have a problem with cleaning the room. First they take your used towels and they replace them a few hours later. În the bathroom we had less cosmetic stuff than our friends had. They brought us the slippers 2 days later. The breakfast …
They have a problem with cleaning the room. First they take your used towels and they replace them a few hours later. În the bathroom we had less cosmetic stuff than our friends had. They brought us the slippers 2 days later. The breakfast was horrible. You have to call at the receltion several times to bring you what you asked. I gave the star only because they have nice garden and a pool. But the water în the pool was veeeeryyy cold, so people don't use IT that much. I do not reccomend
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
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Mutalib Begmuratov3 years ago on Google1/5
This place is very bad. I don't know even where to start. It is nowhere near a five-star hotel it claims to be. The breakfast menu is very scant and the food is in no way special. The rooms are quite old and do not look like they are well …
This place is very bad. I don't know even where to start. It is nowhere near a five-star hotel it claims to be. The breakfast menu is very scant and the food is in no way special. The rooms are quite old and do not look like they are well maintained. Even rooms for non-smokers reek of cigarette smoke. Wi-fi is very bad. The prices are also very high, or at least were when we stayed. The only good thing is its location. Everything else is terrible.
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kyungjun li4 years ago on Google2/5
We stayed 2 nights there as part of Insight tour. The hotel was total disappointment. It was a very warm day. Our room on the second floor was facing west and were getting very hot. We opened the door to the balcony and it was extremely …
We stayed 2 nights there as part of Insight tour. The hotel was total disappointment. It was a very warm day. Our room on the second floor was facing west and were getting very hot. We opened the door to the balcony and it was extremely noisy due to the traffic on adjacent street. However AC was turned off and we were forced to endure the noise during our stay.
The room was a decent size but the bed linen was old and shabby, pillows small and uncomfortable. There was a gap between shower enclosure and the tub- resulting in flooding the floor every time we took shower. Fancy lobby but terrible room deserving less than 2 stars.
The room was a decent size but the bed linen was old and shabby, pillows small and uncomfortable. There was a gap between shower enclosure and the tub- resulting in flooding the floor every time we took shower. Fancy lobby but terrible room deserving less than 2 stars.
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C J3 years ago on Google2/5
Where do I start-on arrival no water in room and no iron and after 2 phone calls they reluctantly sent one up.Housekeeping remove towels and do not replace them at same time,therefore you have to wait to shower until they send them up. …
Where do I start-on arrival no water in room and no iron and after 2 phone calls they reluctantly sent one up.Housekeeping remove towels and do not replace them at same time,therefore you have to wait to shower until they send them up.
Bedside lights were not working.Water and beverages including tea/coffee can only be purchased at bar- no room service.They will not give you tray to carry them up to room do it is s mission.
Barman are very inexperienced and spent more time pruning themselves and chatting up girls at bar instead of serving.
Meals are not good no seasoning which is a joke coming from Marakesh.
The spa however was awesome and I thoroughly enjoyed it shame they can’t get the rest right.
Bedside lights were not working.Water and beverages including tea/coffee can only be purchased at bar- no room service.They will not give you tray to carry them up to room do it is s mission.
Barman are very inexperienced and spent more time pruning themselves and chatting up girls at bar instead of serving.
Meals are not good no seasoning which is a joke coming from Marakesh.
The spa however was awesome and I thoroughly enjoyed it shame they can’t get the rest right.
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
Read more
Read less
PHIL'S WORLD TRAVEL3 years ago on Google3/5
Beware of Crooks in the Medina!
After we finally made it to Marrakesh we have to admit that, from our touristic …
After we finally made it to Marrakesh we have to admit that, from our touristic …
Beware of Crooks in the Medina!
After we finally made it to Marrakesh we have to admit that, from our touristic point of view, this place seems to be a completely overrated destination.
Not really much to see. Two days will completely do.
We decided to stay at the Atlas Medina Hotel & Spa which is not even in walking distance from the city’s medina. While the local public transport does not approach this hotel one can find taxis right behind the property. Unfortunately, different taxi drivers tried to cheat us on several occasions so you better be careful.
The Atlas Medina Hotel & Spa will impress you with its modern architecture and colorful front and a spacious lobby richly decorated with traditional and modern art objects.
Public areas and our guestroom were clean and tidy but the restaurant was not.
Especially during the breakfast service the buffet and most tables were a real mess and we had to ask the waiters repeatedly to clean up a table for us before we could use it. And these guys were not really excited about our request as they had to interrupt their private conversations with others first. The breakfast buffet was permanently incomplete, juices diluted, cheese out of stock, no boiled eggs, no fried eggs available. Canned vegetables. A sleepy restaurant manager did not care at all. Well, this does not go with a five star hotel but these things happened every morning.
To be fair we probably should add that a kind young lady did her best to make a delicious omelette for us.
The trendy spa’s menu offered pretty much of standard treatments, their staff were very kind and friendly but their service was completely overpriced which is probably why only a few guests decided to use it.
After all, we were disappointed by the waiters who obviously tried to charge us twice for the dinner we had in their restaurant the night before our departure. We had paid in cash for our meals and drinks (no receipt given) before we left the restaurant but we found the amount on our room bill as well.
It took us a lot of time and steady nerves to expose these financial irregularities before we checked out. No one made an excuse though.
Would you want to come back after all this?
After we finally made it to Marrakesh we have to admit that, from our touristic point of view, this place seems to be a completely overrated destination.
Not really much to see. Two days will completely do.
We decided to stay at the Atlas Medina Hotel & Spa which is not even in walking distance from the city’s medina. While the local public transport does not approach this hotel one can find taxis right behind the property. Unfortunately, different taxi drivers tried to cheat us on several occasions so you better be careful.
The Atlas Medina Hotel & Spa will impress you with its modern architecture and colorful front and a spacious lobby richly decorated with traditional and modern art objects.
Public areas and our guestroom were clean and tidy but the restaurant was not.
Especially during the breakfast service the buffet and most tables were a real mess and we had to ask the waiters repeatedly to clean up a table for us before we could use it. And these guys were not really excited about our request as they had to interrupt their private conversations with others first. The breakfast buffet was permanently incomplete, juices diluted, cheese out of stock, no boiled eggs, no fried eggs available. Canned vegetables. A sleepy restaurant manager did not care at all. Well, this does not go with a five star hotel but these things happened every morning.
To be fair we probably should add that a kind young lady did her best to make a delicious omelette for us.
The trendy spa’s menu offered pretty much of standard treatments, their staff were very kind and friendly but their service was completely overpriced which is probably why only a few guests decided to use it.
After all, we were disappointed by the waiters who obviously tried to charge us twice for the dinner we had in their restaurant the night before our departure. We had paid in cash for our meals and drinks (no receipt given) before we left the restaurant but we found the amount on our room bill as well.
It took us a lot of time and steady nerves to expose these financial irregularities before we checked out. No one made an excuse though.
Would you want to come back after all this?
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Miguel P6 years ago on Google5/5
Really good 5* Hotel. Rooms were big and clean, air conditioned worked, TV was very large with international channels, bathroom was big and nice. …
Really good 5* Hotel. Rooms were big and clean, air conditioned worked, TV was very large with international channels, bathroom was big and nice.
Hotel in general is very beautiful, also the swimming pool is great and the breakfast good with a huge variety of things.
I'd repeat this hotel!
Hotel in general is very beautiful, also the swimming pool is great and the breakfast good with a huge variety of things.
I'd repeat this hotel!
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Ronald Tong3 years ago on Google1/5
Horrible sound insulation, the heavy base of bar goes all the way to mid night; awful reception either not answering calls or room service never turns up. Could have gone to nearby hotels with better services
efi kl4 years ago on Google1/5
Very dirty rooms and bathrooms too, stained towels, old furniture, no security cause we stayed on the first floor and balcony doors didn't lock. No variety of food, especially meat in very little portions, so we get hungry and wasn't enough for all. Very expensive and bad services hotel.
George Kambouris2 years ago on Google3/5
Beautiful garden and pool. Service is not very good, whereas meals at the buffet are mediocre both quality & quantity wise. Definately not a 5 star hotel.
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
Dennis Opara3 years ago on Google3/5
Hotel was nice although slightly dated, the food is basic and served warm. Room was only cleaned once in two days. Staff were friendly.
Mario Mantovani4 years ago on Google3/5
Nice and comfortable hotel in Hivernage. Good buffet (breakfast better than dinner), relax @ garden and swimming pool. Some personnel lacks skills required for the location level. Rooms WiFi lacking signal
Kenneth Tangerois3 Maroc4 years ago on Google3/5
The Atlas Medina & Spa is a luxury hotel in Marrakech with grand entrance, reception and public rooms with very tall ceilings. …
The Atlas Medina & Spa is a luxury hotel in Marrakech with grand entrance, reception and public rooms with very tall ceilings.
I was to have stayed here, and had a room that proved to be unacceptable. And the hotel is somewhat isolated and not close to any shops or attractions, so I moved the first day to another luxury hotel with sunite and two baths in Gueliz, near the Carre Eden shopping mall.
My room at the Atlas Medina & Spa at first looked fine, but after close scrutiny I noted that the sofa was hard and not comfortable, a chair was wobbly and the air-conditioning in the room and hallway was minimal. It would only work when set on heat (in very hot August), and if the sliding door to the terrace was not completely closed, the air-conditioned would suddenly turn off. The room had a view of three pools and gardens, but it was noisy as the children were making loud noises.
The deciding factor to change hotels was the isolated location and my portable telephone and personal WiFi and another telephone kept "searching for signal" so I was unable to make or receive calls.
I am sure it could have been fine but I found another luxury place with excellent buffet breakfast, excellent air-conditioning, soundproof windows and doors, and it was close to many shops and restaurants.
I was to have stayed here, and had a room that proved to be unacceptable. And the hotel is somewhat isolated and not close to any shops or attractions, so I moved the first day to another luxury hotel with sunite and two baths in Gueliz, near the Carre Eden shopping mall.
My room at the Atlas Medina & Spa at first looked fine, but after close scrutiny I noted that the sofa was hard and not comfortable, a chair was wobbly and the air-conditioning in the room and hallway was minimal. It would only work when set on heat (in very hot August), and if the sliding door to the terrace was not completely closed, the air-conditioned would suddenly turn off. The room had a view of three pools and gardens, but it was noisy as the children were making loud noises.
The deciding factor to change hotels was the isolated location and my portable telephone and personal WiFi and another telephone kept "searching for signal" so I was unable to make or receive calls.
I am sure it could have been fine but I found another luxury place with excellent buffet breakfast, excellent air-conditioning, soundproof windows and doors, and it was close to many shops and restaurants.
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susan shortle3 years ago on Google4/5
Nice hotel lovely breakfast, dinner a little cooler, so get small amounts and go back for more. Room are fine, standard 3/4 star rooms
Chris Brown3 years ago on Google3/5
WiFi is awful. Don't expect YouTube, even at 240p, to last more than a minute. On a positive note, the cocktail bar is very nice.
Trip typeBusiness · Couple
Rooms4.0
Service5.0
Location4.0
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
Henry Wasiak4 years ago on Google4/5
Great hotel,good rooms but the hotel is not suitable for anyone who has back or knee problems because the shower heads are fitted over very high bathtub it is almost impossible to get in or out without some assistance.
Guy Daniel4 years ago on Google4/5
Nice hotel with a beautiful garden and swimming pool. Rooms are spacious and clean. Location is very convenient, close to clubs restaurants, supermarkets, pharmacy.
Esh Marak3 years ago on Google2/5
It's 2 stars hotel, I will give 3 stars for the room .
and the restaurant is basic and 2 stars. Swimming pool undermaitinance. Spa very expensive Comparing to another 5 star spa prices.
and the restaurant is basic and 2 stars. Swimming pool undermaitinance. Spa very expensive Comparing to another 5 star spa prices.
Avril Darabian4 years ago on Google5/5
Very good budget hotel. Rooms are good with daily cleaning by housekeeping. Excellent room service and breakfast, though service at the live counter could be faster.
Εμμανουελα Παππα5 years ago on Google5/5
Great clean hotel in a very central location in Marakkesh. The rooms are very big as well as the bathrooms, with all the modern amenities. The is also a spa and a hair salon in the hotel. Tzema el Fnaa square is 10 minutes on foot. Highly recommended!
Habib2 years ago on Google4/5
Nice place, nice staff, very good SPA services. Restaurant and café at the pool needs to be improved. Close to the airport and attractions.
Response from the owner2 years ago
We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy.
Cordially
Milenaria Bolivia4 years ago on Google3/5
Internet connection is awful, breakfast is good enough. The infrastructure is old but the location if you have an event in Palais Congres is ideal just at the front.
Ajjaji Aziz3 years ago on Google1/5
Horrible stay ,arrived at the hôtel 8.00pm i left my luggage in my room,i went out To go To dinner, on my return i had already stolen the money in the safe of the room. I am not the only one read the reviews. Hôtel to avoid. To discourage !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Rooms1.0
Service1.0
Location1.0
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
Andres Morales5 years ago on Google3/5
Looks great at first sight, but some details in the rooms seem bad kept, food is good as well(better dinner than breakfast) , lost 2 stars because of 12 hour internet failure, and problems with room keys (asked for a second one, and the first one stopped working)
Helena Amorim4 years ago on Google1/5
Bad experience. Low service, they checked in the same room as other guest, sort of pass wifi, not clean sheets, and low food at the restaurant
Valentin Elefteriu4 years ago on Google5/5
Great garden and pool. Rooms should be renovated. But there’s a nice vibe in the hotel.
Nigel stewart4 years ago on Google3/5
A very nice hotel although our room was not made up or cleaned even asking for it to be done late in the afternoon.
ptaah ptaah2 years ago on Google4/5
Very nice hotel. The pity is; we stayed here only for one day. 😐
Response from the owner2 years ago
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
Cordially
عبدالإله اليوسفي4 years ago on Google4/5
Five star hotel, clean and calm, the gym is useless unless you only need cardio machines. Hammam ans sauna are not free, bummer.
NITSA VRACHNIDOU3 years ago on Google4/5
Nice hotel with spacious rooms. Buffet has to be improved. Nice pool.
Response from the owner2 years ago
THANK YOU SIR
Emad Nassar5 years ago on Google1/5
Checked in very late and the receptionist was not so friendly... He gave us only one key for the room and we had to go back to ask for another one...
Clau World4 years ago on Google5/5
I have visited and stayed in this spa I would love to get back in near future.
I had a great time there.
I had a great time there.
José Antonio Olivares del Campo2 years ago on Google4/5
Nice hotel, vey good facilities and very nice staff
Trip typeVacation · Couple
Rooms4.0
Service5.0
Location4.0
Response from the owner2 years ago
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
Cordially
Philippe Van Rietvelde4 years ago on Google4/5
Good to stay, extremely friendly and customer oriented service, good infrastructure
Leif Sorensen4 years ago on Google4/5
Very spacious, clean rooms with bath/shower combination s
Shioab Hussain3 years ago on Google5/5
Great staff, nice hotel very clean,
Response from the owner2 years ago
THANK YOU VERY MACH
Sbaghi Soufiane3 years ago on Google1/5
Do NOT keep any valuable item in the room, my sunglasses got stolen, even with the Do not disturb sign on the door.
Hankuri Iliya3 years ago on Google4/5
Good place to stay when holidays in Marrakech. Nice clean rooms and swimming pool.
u farooqa year ago on Google5/5
Good value for price, wonderful location
Oumayma Alaoui2 years ago on Google3/5
The rooms were not that clean. Dusty and old furniture. Buffet was ok.
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
Zulekha Pandor5 years ago on Google2/5
Staff at reception very unfriendly and unhelpful
Very dull atmosphere
No life in the hotel
Very dull atmosphere
No life in the hotel
Rumen Mechenski2 years ago on Google3/5
Wide rooms, nice lobby, expensive beverages, average breakfast
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
the kid4 years ago on Google5/5
Clean comfy... well located ..prices are correct
Wallace Duodu3 years ago on Google4/5
It's a cool and nice hotel
Response from the owner2 years ago
THANK YOY
Viv Brice5 years ago on Google4/5
Very nice hotel let down by poor upkeep.
teacher TAMIM3 years ago on Google4/5
Great place.tasty and delicious food
Amine Mouhdi3 years ago on Google4/5
Good place to relax and enjoying holidays...
AFAF CHEHAMa year ago on Google5/5
Very good
khaouti abdelaziza year ago on Google5/5
Good jobs
M M5 years ago on Google2/5
No iron in the room, old finishing, no water, no coffee
Shahzad F4 years ago on Google4/5
4star friendly staff walking distance to downtown.
Livia Oliveira6 years ago on Google3/5
Room service is very defficient!
Girish Shroff4 years ago on Google3/5
Poor upkeep, dirty floors, elevators malfunction.
Catherine Chiadmi3 years ago on Google5/5
Always great. Friendly staff.
KSA zu5 years ago on Google5/5
Clean and comfortable place.
Nelia Quierrez3 years ago on Google5/5
Great place...nice people...
sec_5054 years ago on Google5/5
Good place to stay.
Abdeljalil Bouabid4 years ago on Google5/5
Very clean hotel
Jalene Chase4 years ago on Google5/5
Beautiful and the staff was great!
Radouane el aouan4 years ago on Google4/5
Great service and location
Lamya Lamya5 years ago on Google3/5
Terrible Breakfast buffet
Hmouda Hmouda3 years ago on Google4/5
Nice for quite holidays
Mehdi Faris (Dj Mido Eve)4 years ago on Google4/5
bon hotel
Luca Battistini5 years ago on Google4/5
Location"Good kill"
Itzhak Abramzon4 years ago on Google3/5
Nice place to sleep
Yassine Oulamine6 years ago on Google4/5
Nice foof. Nice location
Nadir Hyani2 years ago on Google5/5
Good hotel
Response from the owner2 years ago
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
Cordially
Petty N Tanghanwaye N'mo (NTN)3 years ago on Google4/5
Cosy and nice place
Response from the owner2 years ago
thank you
Halima Yaro2 years ago on Google4/5
Location was good...
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
Milan Székely5 years ago on Google5/5
Great breakfast
Leon Kirby4 years ago on Google3/5
Clean busy area
يوميات تشوحيفة المراكشي3 years ago on Google4/5
Goood
Ebenezer Hui4 years ago on Google4/5
nice hotel
John Smith3 years ago on Google5/5
Enjoyable experience
Khalid Harrroudi3 years ago on Google5/5
Ok
Dr.Shyam Mukundan5 years ago on Google4/5
Good ambience
Jack London2 years ago on Google5/5
Good
Response from the owner2 years ago
We thank you very much for your note and hope to see you soon.
Dedrick Rios3 years ago on Google2/5
Ok
FABRIZIO MESSINA3 years ago on Google4/5
Good
Marouane HARMACH5 years ago on Google4/5
Excellent
Med Amin Msaaed3 years ago on Google4/5
Good place
Agnes Boda5 years ago on Google5/5
Wonderful.
OUCHAIR Mehdi4 years ago on Google4/5
Ok, i Guess.
Jad Zayna week ago on Google1/5
(Translated by Google) Disastrous hotel, I don't know how we could give it 5 stars
Starting with the reception, zero effort level communication, they call me at …
Starting with the reception, zero effort level communication, they call me at …
(Translated by Google) Disastrous hotel, I don't know how we could give it 5 stars
Starting with the reception, zero effort level communication, they call me at 3am when I reported a time change. In terms of catering, we are hitting rock bottom, frozen vegetables not even bothered to cook them, frozen fish also with an awful taste, a real disaster.
The same goes for the service, incompetent waiter more apt to be a mason than a waiter, lack of manners and politeness, you have to ask I don't know how many times so that our request is finally heard, I ask for a glass of water and the they bring me back the water without the glass, specifying that I had to keep the bottle with me.
The most important and most horrifying point, the room, concerning the bed, the sheets are dirty and have not been changed, comfort level I do not even speak about it, concrete. Empty and rusty fridge, mirror broken and reattached with tape, table dirty and also broken, clogged sewers and finally electric spotlights (lights) badly maintained, damaged and repaired with cardboard (very dangerous). On top of that the prices are exorbitant, this is a hotel to flee! tarnished the reputation of Marrakech
(Original)
Hôtel désastreux, je ne sais pas comment on a pu lui remettre 5 étoiles
En commençant par la récéption, zéro effort niveau communication, ils m'appellent à 3h du matin alors que j'ai signalé une modification horaire. Niveau restauration on touche le fond, légumes surgelés même pas pris la peine de les cuire, poisson surgelés lui aussi au goût ignoble, une vraie cata.
De même pour le service, serveur incompétents plus apte a faire maçon que serveur, manque de tenu et de politesse, il faut demander je ne sais combien de fois pour que notre requête soit enfin entendue, je demande un verre d'eau et l'on me ramène l'eau sans le verre en précisant que je devais garder la bouteille avec moi.
Le point le plus important et le plus horrifiant, la chambre, concernant le lit, les draps sont sales et n'ont pas été changés, niveau confort je n'en parle même pas, du béton. Frigo vide et rouillé, miroir cassé et recollé au scotch, table sale et cassée elle aussi, égouts bouchés et enfin spots électriques (lumières) mal entretenus, endommagés et réparés avec du carton (très dangereux). En plus de cela les prix sont exorbitants, c'est un hôtel à fuir ! sali la réputation de Marrakech
Starting with the reception, zero effort level communication, they call me at 3am when I reported a time change. In terms of catering, we are hitting rock bottom, frozen vegetables not even bothered to cook them, frozen fish also with an awful taste, a real disaster.
The same goes for the service, incompetent waiter more apt to be a mason than a waiter, lack of manners and politeness, you have to ask I don't know how many times so that our request is finally heard, I ask for a glass of water and the they bring me back the water without the glass, specifying that I had to keep the bottle with me.
The most important and most horrifying point, the room, concerning the bed, the sheets are dirty and have not been changed, comfort level I do not even speak about it, concrete. Empty and rusty fridge, mirror broken and reattached with tape, table dirty and also broken, clogged sewers and finally electric spotlights (lights) badly maintained, damaged and repaired with cardboard (very dangerous). On top of that the prices are exorbitant, this is a hotel to flee! tarnished the reputation of Marrakech
(Original)
Hôtel désastreux, je ne sais pas comment on a pu lui remettre 5 étoiles
En commençant par la récéption, zéro effort niveau communication, ils m'appellent à 3h du matin alors que j'ai signalé une modification horaire. Niveau restauration on touche le fond, légumes surgelés même pas pris la peine de les cuire, poisson surgelés lui aussi au goût ignoble, une vraie cata.
De même pour le service, serveur incompétents plus apte a faire maçon que serveur, manque de tenu et de politesse, il faut demander je ne sais combien de fois pour que notre requête soit enfin entendue, je demande un verre d'eau et l'on me ramène l'eau sans le verre en précisant que je devais garder la bouteille avec moi.
Le point le plus important et le plus horrifiant, la chambre, concernant le lit, les draps sont sales et n'ont pas été changés, niveau confort je n'en parle même pas, du béton. Frigo vide et rouillé, miroir cassé et recollé au scotch, table sale et cassée elle aussi, égouts bouchés et enfin spots électriques (lumières) mal entretenus, endommagés et réparés avec du carton (très dangereux). En plus de cela les prix sont exorbitants, c'est un hôtel à fuir ! sali la réputation de Marrakech
Trip typeSolo
Rooms1.0
Service1.0
Location4.0
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latifa bourhanim6 months ago on Google4/5
(Translated by Google) Hotel quite well located. Decent food. room correct value for money but bedding not very comfortable for my taste. Mattress too stiff. point of honor to the host Sofiane. Pleasant, smiling, accommodating person. …
(Translated by Google) Hotel quite well located. Decent food. room correct value for money but bedding not very comfortable for my taste. Mattress too stiff. point of honor to the host Sofiane. Pleasant, smiling, accommodating person. Really a good person who makes the difference 🙂
(Original)
Hôtel plutôt bien placé . Nourriture correcte . chambre correcte rapport / qualité prix mais literie pas très confortable à mon goût . Matelas trop rigide . point d’honneur à l’hôte d’accueil Sofiane . Personne agréable , souriante , arrangeante . Vraiment une bonne personne qui fait la différence 🙂
(Original)
Hôtel plutôt bien placé . Nourriture correcte . chambre correcte rapport / qualité prix mais literie pas très confortable à mon goût . Matelas trop rigide . point d’honneur à l’hôte d’accueil Sofiane . Personne agréable , souriante , arrangeante . Vraiment une bonne personne qui fait la différence 🙂
Trip typeVacation
Rooms3.0
Service4.0
Location5.0
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saif dazino5 months ago on Google3/5
(Translated by Google) Very correct hotel with valet large hall professional reception staff contains a children's pool and another adult own restaurant bar attentive to serve vs serve spacious clean room which contains a nice terrace …
(Translated by Google) Very correct hotel with valet large hall professional reception staff contains a children's pool and another adult own restaurant bar attentive to serve vs serve spacious clean room which contains a nice terrace
(Original)
Hôtel très correcte avec voiturier grand hall personnel de réception professionnels contient une piscine enfant et autre adulte restaurant propre bar à l'écoute pour vs servir chambre spacieuse propre qui contient une jolie terrasse
(Original)
Hôtel très correcte avec voiturier grand hall personnel de réception professionnels contient une piscine enfant et autre adulte restaurant propre bar à l'écoute pour vs servir chambre spacieuse propre qui contient une jolie terrasse
Rooms3.0
Service3.0
Location3.0
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oguzhan turkmen8 months ago on Google2/5
(Translated by Google) Claim that it is a 5-star hotel and leave it in the rooms. A 5-star hotel with no ordinary things such as mini bar, water towels, slippers, and no menu in the restaurant, which is not clear when the cleaning is …
(Translated by Google) Claim that it is a 5-star hotel and leave it in the rooms. A 5-star hotel with no ordinary things such as mini bar, water towels, slippers, and no menu in the restaurant, which is not clear when the cleaning is done...
(Original)
5 yıldızlı olduğunu idda edip odalarda bırakın mini barı su havlu terlik gibi sıradan şeylerin olmadığı temizliğin ne zaman yapıldığı belli olmayan restaurantda menüsü dahi olmayan bir 5 yıldızlı otel...
(Original)
5 yıldızlı olduğunu idda edip odalarda bırakın mini barı su havlu terlik gibi sıradan şeylerin olmadığı temizliğin ne zaman yapıldığı belli olmayan restaurantda menüsü dahi olmayan bir 5 yıldızlı otel...
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Saveur Oriental8 months ago on Google2/5
(Translated by Google) Although the location is very good, the service leaves something to be desired (the room was cleaned without leaving any towels or products in the bathroom…!!!!) …
(Translated by Google) Although the location is very good, the service leaves something to be desired (the room was cleaned without leaving any towels or products in the bathroom…!!!!)
Very basic breakfast for a 5 star!!!
Staff really OUT, they don't give a damn about your remarks!!!
(Original)
Bien que l’emplacement soit très bien, le service laisse à désirer (la chambre a été faite sans laisser de serviettes, ni de produits dans la salle de bain…!!!!)
Petit déjeuner très basique pour un 5 étoiles!!!
Personnel vraiment OUT, ils s’en foutent complètement de vos remarques !!!
Very basic breakfast for a 5 star!!!
Staff really OUT, they don't give a damn about your remarks!!!
(Original)
Bien que l’emplacement soit très bien, le service laisse à désirer (la chambre a été faite sans laisser de serviettes, ni de produits dans la salle de bain…!!!!)
Petit déjeuner très basique pour un 5 étoiles!!!
Personnel vraiment OUT, ils s’en foutent complètement de vos remarques !!!
Trip typeVacation · Family
Rooms3.0
Service1.0
Location5.0
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moncef amour7 months ago on Google5/5
(Translated by Google) 5 star hotel located in the most beautiful avenue of Marrakech
We stayed 4 days: professional service and listening to customers …
We stayed 4 days: professional service and listening to customers …
(Translated by Google) 5 star hotel located in the most beautiful avenue of Marrakech
We stayed 4 days: professional service and listening to customers
Full breakfast and friendly staff
thank you for your welcome
(Original)
Hotel 5 étoiles se situant dans la plus belle avenue de Marrakech
Nous sommes restés 4 jours : service professionnel et à l'écoute des clients
Petit déjeuner complet et le personnel sympathique
Merci pour votre accueil
We stayed 4 days: professional service and listening to customers
Full breakfast and friendly staff
thank you for your welcome
(Original)
Hotel 5 étoiles se situant dans la plus belle avenue de Marrakech
Nous sommes restés 4 jours : service professionnel et à l'écoute des clients
Petit déjeuner complet et le personnel sympathique
Merci pour votre accueil
Rooms5.0
Service5.0
Location5.0
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Fahd Bettache5 months ago on Google1/5
(Translated by Google) Pathetic!!!
Unqualified and condescending staff
Cruel lack of consideration for customers …
Unqualified and condescending staff
Cruel lack of consideration for customers …
(Translated by Google) Pathetic!!!
Unqualified and condescending staff
Cruel lack of consideration for customers
Facilities and equipment unworthy of a 5 star
In short, absolutely avoid
(Original)
Pathétique!!!
Personnels inqualifiés et condescendants
Manque cruel de considération envers les clients
Installations et équipements indignes d’un 5 étoile
Bref à éviter absolument
Unqualified and condescending staff
Cruel lack of consideration for customers
Facilities and equipment unworthy of a 5 star
In short, absolutely avoid
(Original)
Pathétique!!!
Personnels inqualifiés et condescendants
Manque cruel de considération envers les clients
Installations et équipements indignes d’un 5 étoile
Bref à éviter absolument
Trip typeBusiness
Rooms1.0
Service1.0
Location1.0
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Houda Zouanea year ago on Google5/5
(Translated by Google) Excellent stay at this establishment. We are very satisfied with this hotel, the staff are lovely, attentive, available and responsive to our various requests. We tried the bar and the breakfast was perfect, no …
(Translated by Google) Excellent stay at this establishment. We are very satisfied with this hotel, the staff are lovely, attentive, available and responsive to our various requests. We tried the bar and the breakfast was perfect, no complaints. We were greeted like royalty from the moment we arrived at reception.
Despite certain opinions I wanted to give the spa experience a try and I have absolutely no regrets. The spa setting is just sublime, the services are carried out with great professionalism. My sister and I were pampered by the spa members. The manager is also very available and took the time to explain how it works, as well as the services offered. We left our hamam, exfoliation, massage totally soothed and relaxed. Honestly, this hotel is top notch.
The only small criticism that could be made concerns the maintenance of the rooms. A few tiles were missing on the tub and the toilet paper holder was broken. In short, nothing serious!
(Original)
Excellent séjour dans cet établissement. Nous sommes très satisfait de cet hôtel, le personnel est adorable, aux petits soins, disponible et réactif à nos différentes demandes. On a testé le bar et le petit déjeuner c’était parfait, rien à redire. On a été accueilli comme des rois des notre arrivée à la réception.
Malgré certains avis j’ai voulu tenté l’expérience du spa et je ne regrette absolument pas. Le cadre du spa est juste sublime, les prestations sont réalisées avec beaucoup de professionnalisme. Ma sœur et moi avons été chouchouté par les membres du spa. La responsable est très disponible également et a pris le temps de nous expliquer le fonctionnement, ainsi que les prestations proposées. Nous sommes sorties de notre hamam, gommage, massage totalement apaisée et relaxée. Honnêtement, cet hôtel est top.
La seule petite critique qu’on pourrait faire concerne l’entretien des chambres. Quelques carreaux de carrelages manquaient sur la baignoire et le support de papier toilette était cassé. En bref rien de grave!
Despite certain opinions I wanted to give the spa experience a try and I have absolutely no regrets. The spa setting is just sublime, the services are carried out with great professionalism. My sister and I were pampered by the spa members. The manager is also very available and took the time to explain how it works, as well as the services offered. We left our hamam, exfoliation, massage totally soothed and relaxed. Honestly, this hotel is top notch.
The only small criticism that could be made concerns the maintenance of the rooms. A few tiles were missing on the tub and the toilet paper holder was broken. In short, nothing serious!
(Original)
Excellent séjour dans cet établissement. Nous sommes très satisfait de cet hôtel, le personnel est adorable, aux petits soins, disponible et réactif à nos différentes demandes. On a testé le bar et le petit déjeuner c’était parfait, rien à redire. On a été accueilli comme des rois des notre arrivée à la réception.
Malgré certains avis j’ai voulu tenté l’expérience du spa et je ne regrette absolument pas. Le cadre du spa est juste sublime, les prestations sont réalisées avec beaucoup de professionnalisme. Ma sœur et moi avons été chouchouté par les membres du spa. La responsable est très disponible également et a pris le temps de nous expliquer le fonctionnement, ainsi que les prestations proposées. Nous sommes sorties de notre hamam, gommage, massage totalement apaisée et relaxée. Honnêtement, cet hôtel est top.
La seule petite critique qu’on pourrait faire concerne l’entretien des chambres. Quelques carreaux de carrelages manquaient sur la baignoire et le support de papier toilette était cassé. En bref rien de grave!
Trip typeVacation · Family
Rooms4.0
Service5.0
Location5.0
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hakkal mohamed8 months ago on Google2/5
(Translated by Google) Hotel has taken a beating the facelift operations that have been carried out have made this place lose its identity
In general, cleanliness and maintenance leave a lot to be desired. …
In general, cleanliness and maintenance leave a lot to be desired. …
(Translated by Google) Hotel has taken a beating the facelift operations that have been carried out have made this place lose its identity
In general, cleanliness and maintenance leave a lot to be desired.
The parking capacity is insufficient given the category of customers who frequent this establishment
Food quality is ok
(Original)
Hotel a pris un coup de vieux les operations de lifting qui ont été effectuées ont fait perdre à cet endroit sont identité
En général la propreté ainsi que l'entretien laissent beacoup à désirer
La capacité du parking est insuffisante compte tenu de la catégorie de la clientèle qui fréquente cet établissement
La qualité de la nourriture est correcte
In general, cleanliness and maintenance leave a lot to be desired.
The parking capacity is insufficient given the category of customers who frequent this establishment
Food quality is ok
(Original)
Hotel a pris un coup de vieux les operations de lifting qui ont été effectuées ont fait perdre à cet endroit sont identité
En général la propreté ainsi que l'entretien laissent beacoup à désirer
La capacité du parking est insuffisante compte tenu de la catégorie de la clientèle qui fréquente cet établissement
La qualité de la nourriture est correcte
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Saida Amaziana year ago on Google1/5
(Translated by Google) Poor stay, no comfort. The cleanliness is to be reviewed. No accessories in the bedrooms. The 5 stars are very far. No reception. At 9.45am this morning the breakfast buffet was already empty, no glasses no hot milk …
(Translated by Google) Poor stay, no comfort. The cleanliness is to be reviewed. No accessories in the bedrooms. The 5 stars are very far. No reception. At 9.45am this morning the breakfast buffet was already empty, no glasses no hot milk but cold, no fresh orange juice but juice in cardboard boxes. Very disappointed . Not a lot of parking space. I stop there but the list goes on and on. The only positive point is the hotel's geographical location.
(Original)
Séjour médiocre , aucun confort . La propreté est à revoir . Pas d’accessoires dans les chambres . Les 5 étoiles sont très loin. Aucun accueil . A 9h45 ce matin le buffet du petit dej était déjà vide, pas de verres pas de lait chaud que du froid, pas de jus d’orange frais mais du jus en carton . Très déçu . Pas beaucoup de place de parking.j’arrête là mais la liste est encore longue . Seul point positif c’est l’emplacement géographique de l’hôtel .
(Original)
Séjour médiocre , aucun confort . La propreté est à revoir . Pas d’accessoires dans les chambres . Les 5 étoiles sont très loin. Aucun accueil . A 9h45 ce matin le buffet du petit dej était déjà vide, pas de verres pas de lait chaud que du froid, pas de jus d’orange frais mais du jus en carton . Très déçu . Pas beaucoup de place de parking.j’arrête là mais la liste est encore longue . Seul point positif c’est l’emplacement géographique de l’hôtel .
Trip typeCouple
Rooms2.0
Service1.0
Location3.0
Response from the ownera year ago
(Translated by Google) Dear American,
First of all, we thank you for having taken part of your precious time to write us your feedback concerning your recent stay at the Atlas Medina.
It is always very important for us to receive the opinions of our customers because it allows us to better understand the points on which we must improve in order to satisfy all of our customers. Therefore, we are sorry to read that you have not been fully satisfied with our services. We will take your comments into consideration in order to try to offer you an impeccable stay in the future.
Looking forward to welcoming you soon
Cordially
(Original)
Cher Amezian,
Tout d'abord, nous vous remercions d'avoir pris une partie de votre précieux temps afin de nous écrire votre retour concernant votre récent séjour a l'Atlas Médina.
C'est toujours très important pour nous de recevoir les avis de nos clients car cela nous permets de mieux comprendre les points sur lesquels nous devons nous améliorer afin de satisfaire l'ensemble de notre clientèle ,Par conséquent, nous sommes désolés de lire que vous n'avez pas été pleinement satisfait de nos prestations.Nous allons prendre en considération vos remarques afin d'essayer de vous offrir un séjour irréprochable à l'avenir.
Au plaisir de vous recevoir prochainement
Cordialement
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Miri Bouaron7 months ago on Google5/5
(Translated by Google) Quiet hotel Central service Great moth in the hotel Laundry services and noted low rate. A. Good morning …
(Translated by Google) Quiet hotel Central service Great moth in the hotel Laundry services and noted low rate. A. Good morning
(Original)
מלון שקט מרכזי שרות נהדר עש במלון שרותי כביסה וציינז שער נמוך .א.בוקר טובה
(Original)
מלון שקט מרכזי שרות נהדר עש במלון שרותי כביסה וציינז שער נמוך .א.בוקר טובה
Rooms5.0
Service5.0
Location5.0
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Eric BERTHIER5 months ago on Google4/5
(Translated by Google) Nice quiet pool but needs a refresh….
(Original) …
(Original) …
(Translated by Google) Nice quiet pool but needs a refresh….
(Original)
Belle piscine calme mais nécessite un rafraîchissement….
(Original)
Belle piscine calme mais nécessite un rafraîchissement….
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david nasiri5 months ago on Google4/5
(Translated by Google) A good standard hotel but the food is not something
(Original) …
(Original) …
(Translated by Google) A good standard hotel but the food is not something
(Original)
מלון ברמה טובה אבל האוכל לא משהו
(Original)
מלון ברמה טובה אבל האוכל לא משהו
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IKRAM EL MANSOURIa year ago on Google1/5
(Translated by Google) Poor reception: I had to wait 1h30 standing at reception for a reservation already made, after which I did not even have the right to an apology, the girl at the reception answered me rudely. …
(Translated by Google) Poor reception: I had to wait 1h30 standing at reception for a reservation already made, after which I did not even have the right to an apology, the girl at the reception answered me rudely.
super hot room, non-functional air conditioning
Dirty and empty balcony
insufficient number of towels
insufficient light at night
very far from a real 5 *
(Original)
Acceuil minable : J'ai dû attendre 1h30 debout à la réception pour une réservation déjà faite , suite à laquelle je n'ai même pas eu droit à des excuses , la fille à l'acceuil me répond avec impolitesse .
chambre hyper chaude , climatiseur non fonctionnel
Balcon sale et vide
serviettes en nb insuffisant
luminosité insuffisante la nuit
très loin d'un vrai 5*
super hot room, non-functional air conditioning
Dirty and empty balcony
insufficient number of towels
insufficient light at night
very far from a real 5 *
(Original)
Acceuil minable : J'ai dû attendre 1h30 debout à la réception pour une réservation déjà faite , suite à laquelle je n'ai même pas eu droit à des excuses , la fille à l'acceuil me répond avec impolitesse .
chambre hyper chaude , climatiseur non fonctionnel
Balcon sale et vide
serviettes en nb insuffisant
luminosité insuffisante la nuit
très loin d'un vrai 5*
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
Response from the ownera year ago
(Translated by Google) We thank you for your visit and your feedback.
Your comments will be shared with the team and all necessary measures will be taken to improve our services in order to better meet your expectations.
Looking forward to welcoming you again at ATLAS MEDINA.
thank you and kind regards.
(Original)
Nous vous remercions pour votre visite et votre retour d'expérience.
Vos commentaires seront partagés avec l'équipe et toutes les mesures nécessaires seront prises pour améliorer nos prestations afin de mieux répondre à vos attentes.
Dans l'attente de vous accueillir à nouveau a ATLAS MÉDINA.
merci et cordiales salutations.
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Mohamed Ezzrondi6 months ago on Google2/5
(Translated by Google) Excellent location, poor breakfast, aggressive and unprofessional hotel staff. …
(Translated by Google) Excellent location, poor breakfast, aggressive and unprofessional hotel staff.
(Original)
Emplacement excellent, petit déj pauvre personnel de l hôtel agressif et non professionnel.
(Original)
Emplacement excellent, petit déj pauvre personnel de l hôtel agressif et non professionnel.
Trip typeBusiness
Rooms4.0
Service1.0
Location4.0
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Mickaël Popat3 years ago on Google5/5
(Translated by Google) Very nice, clean, spacious and reasonably priced considering the service and the beautiful location. The location of the hotel in relation to the city is convenient because there are points of "interest nearby. …
(Translated by Google) Very nice, clean, spacious and reasonably priced considering the service and the beautiful location. The location of the hotel in relation to the city is convenient because there are points of "interest nearby. Besides a small minor incident with room personnel we remarked at the reception, the rest was perfect, breakfast was great and dinner too. I recommend this hotel
(Original)
Très belle hôtel, propre, et spacieux à un prix raisonnable compte tenu du service et de la beauté du lieu. La situation de l’hôtel par rapport à la ville est convenable car il y a des points d"intérêt non loin. Outre un petit incident mineur avec le personnel de chambre dont nous avons fait la remarque à la réception, le reste était parfait, le petit déjeuner était génial et le dîner aussi. je conseille cette hôtel
(Original)
Très belle hôtel, propre, et spacieux à un prix raisonnable compte tenu du service et de la beauté du lieu. La situation de l’hôtel par rapport à la ville est convenable car il y a des points d"intérêt non loin. Outre un petit incident mineur avec le personnel de chambre dont nous avons fait la remarque à la réception, le reste était parfait, le petit déjeuner était génial et le dîner aussi. je conseille cette hôtel
Trip typeVacation · Couple
Rooms5.0
Service4.0
Location5.0
Response from the owner2 years ago
(Translated by Google) Thanks, hope to see you again
(Original)
Merci, espérons vous voir de nouveau
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Soumiya Soumiyaa year ago on Google5/5
(Translated by Google) It's a real pleasure to be here it's a quiet clean hotel the staff very friendly the breakfast up to par a large choice the salesman with very warm care the room service well done the swimming pool well maintained …
(Translated by Google) It's a real pleasure to be here it's a quiet clean hotel the staff very friendly the breakfast up to par a large choice the salesman with very warm care the room service well done the swimming pool well maintained with music and towel available frankly it is a quality hotel and very pleasant it is to visit
(Original)
C est un vrai plaisir d être ici c est un hôtel calme propre le personnel très sympathique le petit déjeuner à la hauteur un grand choix le commercial au petit soin très chaleureux le service de chambre bien fait la piscine bien entretenue avec musique et serviette à disposition franchement c est un hôtel de qualité et très agréable c est à visiter
(Original)
C est un vrai plaisir d être ici c est un hôtel calme propre le personnel très sympathique le petit déjeuner à la hauteur un grand choix le commercial au petit soin très chaleureux le service de chambre bien fait la piscine bien entretenue avec musique et serviette à disposition franchement c est un hôtel de qualité et très agréable c est à visiter
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Mounir MARTAJa year ago on Google3/5
(Translated by Google) I would have put 4/5, if we did not have to wait more than an hour for the reserved rooms to be prepared for us. Can do better in terms of organization of arrivals …
(Translated by Google) I would have put 4/5, if we did not have to wait more than an hour for the reserved rooms to be prepared for us. Can do better in terms of organization of arrivals
(Original)
J'aurai mis 4/5, si nous avons pas du attendre plus qu'une heure pour qu'on nous prépare les chambres réservés. Peuvent mieux faire en terme d'organisation des arrivées
(Original)
J'aurai mis 4/5, si nous avons pas du attendre plus qu'une heure pour qu'on nous prépare les chambres réservés. Peuvent mieux faire en terme d'organisation des arrivées
Trip typeVacation · Family
Rooms4.0
Service3.0
Location5.0
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Silvio Schito4 years ago on Google3/5
(Translated by Google) A good and beautiful structure, but a little antiquated. The service is not up to par. The buffet is good but nothing extraordinary, average for a western hotel. The cleanliness leaves something to be desired. It gets …
(Translated by Google) A good and beautiful structure, but a little antiquated. The service is not up to par. The buffet is good but nothing extraordinary, average for a western hotel. The cleanliness leaves something to be desired. It gets better at the same price.
(Original)
Una buona e bella struttura, ma un po' vetusta. Il servizio non è all'altezza. Il buffet è buono ma niente di straordinario, nella media di un hotel occidentale. La pulizia lascia un po' a desiderare. C'è di meglio allo stesso prezzo.
(Original)
Una buona e bella struttura, ma un po' vetusta. Il servizio non è all'altezza. Il buffet è buono ma niente di straordinario, nella media di un hotel occidentale. La pulizia lascia un po' a desiderare. C'è di meglio allo stesso prezzo.
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walter peon3 years ago on Google2/5
(Translated by Google) Very bad attention and work in the concierge. They do not speak, no language except their own. They do not cater well, and it's always desolate, with the phone ringing non-stop. The attention in the dining room, …
(Translated by Google) Very bad attention and work in the concierge. They do not speak, no language except their own. They do not cater well, and it's always desolate, with the phone ringing non-stop. The attention in the dining room, equally bad by the meter. Who came only to collect drinks with the intention of withdrawing from the room (30 'missing for the time to end the service). That although I understand, if it is from 20 to 22:00 must attend until 22:00 (were 21:25).
In relation to all Spanish-speaking passengers. We coincided in bad attention and bad information.
The hotel is good in its building aspect. And they keep it very well preserved. Very clean and many of its employees very cordial. But they should change their management.
(Original)
Muy mala atención y trabajo en conserjería. No hablan, ningún idioma salvo el suyo. No atienden bien, y siempre está desolada, con el teléfono sonando sin parar. La atención en el salón comedor, igualmente mala por parte del metre. Quien se acercó únicamente para cobrarnos las bebidas con la intención de retirarnos del salón (faltaba 30' para la hora de finalizar el servicio). Que si bien tengo entendido, si es de 20 a 22:00 deben atender hasta las 22:00 (eran 21:25).
En relación a todos los pasajeros de habla hispana. Coincidíamos en la mala atención y la mala información.
El hotel es bueno en su aspecto edilicio. Y lo mantienen muy bien conservado. Muy limpio y muchos de sus empleados muy cordiales. Pero deberían cambiar su gerencia.
In relation to all Spanish-speaking passengers. We coincided in bad attention and bad information.
The hotel is good in its building aspect. And they keep it very well preserved. Very clean and many of its employees very cordial. But they should change their management.
(Original)
Muy mala atención y trabajo en conserjería. No hablan, ningún idioma salvo el suyo. No atienden bien, y siempre está desolada, con el teléfono sonando sin parar. La atención en el salón comedor, igualmente mala por parte del metre. Quien se acercó únicamente para cobrarnos las bebidas con la intención de retirarnos del salón (faltaba 30' para la hora de finalizar el servicio). Que si bien tengo entendido, si es de 20 a 22:00 deben atender hasta las 22:00 (eran 21:25).
En relación a todos los pasajeros de habla hispana. Coincidíamos en la mala atención y la mala información.
El hotel es bueno en su aspecto edilicio. Y lo mantienen muy bien conservado. Muy limpio y muchos de sus empleados muy cordiales. Pero deberían cambiar su gerencia.
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Carlo Wolff2 years ago on Google2/5
(Translated by Google) The rooms of the hotel are in need of renovation. Defects in the bathroom that have already been criticized in other reviews (blocked obstructed hand basin drain six months ago) have not been remedied, even after we …
(Translated by Google) The rooms of the hotel are in need of renovation. Defects in the bathroom that have already been criticized in other reviews (blocked obstructed hand basin drain six months ago) have not been remedied, even after we have made complaints. At breakfast there was nothing to complain about, but the dinner (HB) was qualitatively "under all cannons" and did not even correspond qualitatively to a meal in a 3-star hotel and, in addition, excessive drink prices.
(Original)
Die Zimmer des Hotels sind renovierungsbedürftig. Schon in anderen Rezensionen beanstandete Mängel im Badezimmer (vor einem halben Jahr schon beanstandeter verstopfter Handwaschbeckenabfluß) sind auch nach von uns erfolgter Beanstandungen nicht behoben worden. Am Frühstück gab es soweit nichts zu bemängeln jedoch das Abendessen (HP) war qualitativ unter "aller Kanone" und entsprach nicht einmal qualitativ einem Essen in einem 3-Sterne Hotel und dazu noch überhöhte Getränkepreise.
(Original)
Die Zimmer des Hotels sind renovierungsbedürftig. Schon in anderen Rezensionen beanstandete Mängel im Badezimmer (vor einem halben Jahr schon beanstandeter verstopfter Handwaschbeckenabfluß) sind auch nach von uns erfolgter Beanstandungen nicht behoben worden. Am Frühstück gab es soweit nichts zu bemängeln jedoch das Abendessen (HP) war qualitativ unter "aller Kanone" und entsprach nicht einmal qualitativ einem Essen in einem 3-Sterne Hotel und dazu noch überhöhte Getränkepreise.
Response from the owner2 years ago
(Translated by Google) Hello, we regret that the service did not meet your expectations, we have taken note of all of your comments to improve our services and benefits and to offer you a better service to regain your trust.
(Original)
Hallo,Wir bedauern, dass der Service Ihre Erwartungen nicht erfüllt hat.Wir haben alle Ihre Kommentare zur Kenntnis genommen, um unsere Dienstleistungen und Vorteile zu verbessern und Ihnen einen besseren Service zu bieten, um Ihr Vertrauen wiederzugewinnen.Sehr herzlich,
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Meryamou Pottera year ago on Google3/5
(Translated by Google) Very beautiful hotel. But very disappointed with the management of the spa. The place is beautiful but the staff is absolutely not qualified. It was really not up to par …
(Translated by Google) Very beautiful hotel. But very disappointed with the management of the spa. The place is beautiful but the staff is absolutely not qualified. It was really not up to par
(Original)
Hôtel très beau. Mais très déçu de la gestion du spa. Le lieu est magnifique mais le personnel n'est absolument pas qualifié. Ce n'était vraiment pas à la hauteur
(Original)
Hôtel très beau. Mais très déçu de la gestion du spa. Le lieu est magnifique mais le personnel n'est absolument pas qualifié. Ce n'était vraiment pas à la hauteur
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imane Tazia year ago on Google1/5
(Translated by Google) It doesn't even deserve 5 stars! The welcome was disastrous knowing that we had booked in advance we were left to wait more than 1 hour without any excuse, the girl at the reception is rude, the rooms not to be …
(Translated by Google) It doesn't even deserve 5 stars! The welcome was disastrous knowing that we had booked in advance we were left to wait more than 1 hour without any excuse, the girl at the reception is rude, the rooms not to be discussed rooms and too hot the air conditioning not functional, the balcony is dirty!
In short, I doubt that it is a 5-star hotel and I absolutely do not recommend it
(Original)
Ça mérite meme pas 5 etoiles ! L'acceuil était catastrophique sachant qu'on a reservé à lavance on nous a laissé attendre plus d'1h sans aucune excuse , la fille à la reception est impolie , les chambres à ne pas discuter salles et trop chaudes la clim non fonctionnelle , le balcon est sale!
Bref je doute que c est un hotel 5etoiles et je ne le recommande absolument pas
In short, I doubt that it is a 5-star hotel and I absolutely do not recommend it
(Original)
Ça mérite meme pas 5 etoiles ! L'acceuil était catastrophique sachant qu'on a reservé à lavance on nous a laissé attendre plus d'1h sans aucune excuse , la fille à la reception est impolie , les chambres à ne pas discuter salles et trop chaudes la clim non fonctionnelle , le balcon est sale!
Bref je doute que c est un hotel 5etoiles et je ne le recommande absolument pas
Trip typeVacation
Rooms1.0
Service1.0
Location5.0
Response from the ownera year ago
(Translated by Google) Thank you for staying at Atlas Medina and for taking the time to share your review on Google.com
We take note of your message with great interest.
We will quickly remedy the problems you raise for us.
Concerned about your satisfaction, We hope to pleasantly surprise you during your next stay in Marrakech.
Best regards.
(Original)
Merci d'avoir séjourné à l'Atlas Médina et d'avoir pris le temps de partager votre avis sur Google.com
Nous prenons note de votre message avec beaucoup d'intérêts.
Nous allons remédiez très vite aux problèmes que vous nous soulevez.
Soucieux de votre satisfaction, Nous espérons vous surprendre agréablement lors d'un prochain séjour à Marrakech
Bien cordialement.
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Loïc Hautecouverture3 years ago on Google3/5
(Translated by Google) Nice hotel in a good location, poor Wi-Fi, my air conditioning was set to 24 degrees and on our return around 3 am, an icy cold it was on 16 degrees, any suggestions? …
(Translated by Google) Nice hotel in a good location, poor Wi-Fi, my air conditioning was set to 24 degrees and on our return around 3 am, an icy cold it was on 16 degrees, any suggestions?
Impossibility to sleep with the sound of the wind in the courtyard on the terrace side with this huge arbor!
(Original)
Bel Hôtel bien situé, Wi-Fi peu performant, ma climatisation était réglée à 24 degrés et à notre retour vers 3 heures du matin, un froide glaciale elle était sur 16 degrés, des suggestions ?
Impossibilité de dormir avec le bruit du vent dans la cour cote terrasse avec cette immense tonnelle !
Impossibility to sleep with the sound of the wind in the courtyard on the terrace side with this huge arbor!
(Original)
Bel Hôtel bien situé, Wi-Fi peu performant, ma climatisation était réglée à 24 degrés et à notre retour vers 3 heures du matin, un froide glaciale elle était sur 16 degrés, des suggestions ?
Impossibilité de dormir avec le bruit du vent dans la cour cote terrasse avec cette immense tonnelle !
Response from the owner2 years ago
(Translated by Google) Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
(Original)
Bonjour, Merci d'avoir pris le temps de nous raconter votre expérience après votre séjour à l'Atlas Medina & Spa Marrakech, Nous regrettons que le service n'ait pas répondu à vos attentes. Votre avis est très important pour nous, ca nous remplit d’énergie afin de toujours nous améliorer. Nous avons pris note de toutes vos remarques qui seront bien entendu, partagées avec l’ensemble de nos équipes pour améliorer nos services et prestations et mieux vous servir afin de regagner votre confiance.
Très cordialement,
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Eugenio Sgarbi4 years ago on Google3/5
(Translated by Google) Hotel with high-level common areas, looks very good, from 5 stars.
Staff are not prompt to resolve customer problems. …
Staff are not prompt to resolve customer problems. …
(Translated by Google) Hotel with high-level common areas, looks very good, from 5 stars.
Staff are not prompt to resolve customer problems.
The rooms remade them in biblical times and take out the towels already in the morning.
I got a noisy room, smelly with smoke, and with the bathtub that didn't drain the collected water and the conditioner was not working.
Breakfast is good and plentiful, but dinner was decidedly poor, not in terms of quantity but in terms of quality.
(Original)
Albergo con zone comuni di alto livello,si presenta molto bene,da 5 stelle.
Il personale non è sollecito a risolvere i problemi del cliente.
Le camere le rifanno in tempi biblici e sottraggono gli asciugamani già al mattino.
A me é capitata una stanza rumorosa,puzzolente di fumo,e con la vasca che non vuotava l'acqua raccolta ed il condizionatore non funzionante.
La colazione è buona ed abbondante,la cena,invece,è stata decisamente scarsa,non come quantità ma come qualità.
Staff are not prompt to resolve customer problems.
The rooms remade them in biblical times and take out the towels already in the morning.
I got a noisy room, smelly with smoke, and with the bathtub that didn't drain the collected water and the conditioner was not working.
Breakfast is good and plentiful, but dinner was decidedly poor, not in terms of quantity but in terms of quality.
(Original)
Albergo con zone comuni di alto livello,si presenta molto bene,da 5 stelle.
Il personale non è sollecito a risolvere i problemi del cliente.
Le camere le rifanno in tempi biblici e sottraggono gli asciugamani già al mattino.
A me é capitata una stanza rumorosa,puzzolente di fumo,e con la vasca che non vuotava l'acqua raccolta ed il condizionatore non funzionante.
La colazione è buona ed abbondante,la cena,invece,è stata decisamente scarsa,non come quantità ma come qualità.
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Yassine Harrach6 months ago on Google1/5
(Translated by Google) Very bad service, rude, aggressive and even insulting staff. poor quality food. …
(Translated by Google) Very bad service, rude, aggressive and even insulting staff. poor quality food.
(Original)
Service très mauvais, personnel impoli, agressif et même insultan.. nourriture de mauvaise qualité.
(Original)
Service très mauvais, personnel impoli, agressif et même insultan.. nourriture de mauvaise qualité.
Trip typeBusiness
Rooms1.0
Service1.0
Location3.0
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Antonio3 years ago on Google1/5
(Translated by Google) A 5 star hotel that only had 1 towel for 2 people. Also the bidet did not work and the safe was locked. We told him this at the reception several times and they paid no attention to us. Only the last day before coming …
(Translated by Google) A 5 star hotel that only had 1 towel for 2 people. Also the bidet did not work and the safe was locked. We told him this at the reception several times and they paid no attention to us. Only the last day before coming to us that if they put 4 towels. The truth is that in the rest of the less star hotels the treatment is much better than in this one.
(Original)
Un hotel de 5 estrellas que solo teníamos 1 toalla para 2 personas. Además el bidet no funcionaba y la caja de seguridad estaba bloqueada. Le dijimos esto en recepción varias veces y no nos hicieron ningún caso. Solo el último día antes de venirnos que si nos pusieron 4 toallas. La verdad es que en el resto de hoteles de menos estrellas el trato es mucho mejor que en este.
(Original)
Un hotel de 5 estrellas que solo teníamos 1 toalla para 2 personas. Además el bidet no funcionaba y la caja de seguridad estaba bloqueada. Le dijimos esto en recepción varias veces y no nos hicieron ningún caso. Solo el último día antes de venirnos que si nos pusieron 4 toallas. La verdad es que en el resto de hoteles de menos estrellas el trato es mucho mejor que en este.
Trip typeVacation
Rooms2.0
Service1.0
Location3.0
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
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wafa lamrani11 months ago on Google1/5
(Translated by Google) it IS sad but it's over for this hotel__ we arrive in the room and not even a bottle of water__ No buffet at breakfast: we received a basket of pastries which was reheated a minute later, nothing was good and for so …
(Translated by Google) it IS sad but it's over for this hotel__ we arrive in the room and not even a bottle of water__ No buffet at breakfast: we received a basket of pastries which was reheated a minute later, nothing was good and for so much they charged it 240dh (2 pers)__And to top it off the housekeeper cleaned the room and forgot to close the door__my room remained open all day
(Original)
c EST triste mais c est Fini pour cet hotel__ on arrive Dan's la chambre et meme Pas une bouteille d eau__ Pas de buffet au petit dej : on a recu une Corbeille de viennoiserie qui a ete rechauffee a mnt reprise ,rien n a ete bon et pour tant ILS l ont facture 240dh ( 2 pers)__Et pour couronner le tout la femme de menage a nettoye la chambre et a oublie de fermer la porte__ ma chambre est restee ouverte toute la journee
(Original)
c EST triste mais c est Fini pour cet hotel__ on arrive Dan's la chambre et meme Pas une bouteille d eau__ Pas de buffet au petit dej : on a recu une Corbeille de viennoiserie qui a ete rechauffee a mnt reprise ,rien n a ete bon et pour tant ILS l ont facture 240dh ( 2 pers)__Et pour couronner le tout la femme de menage a nettoye la chambre et a oublie de fermer la porte__ ma chambre est restee ouverte toute la journee
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Carlos Campos4 years ago on Google1/5
(Translated by Google) It was horrible, the reception staff were super obnoxious, on the last day they charged me for drinks from the minibar that I never consumed. …
(Translated by Google) It was horrible, the reception staff were super obnoxious, on the last day they charged me for drinks from the minibar that I never consumed.
Breakfast was always over, they always took a long time to replenish.
Hygiene leaves a lot to be desired, because when I arrived the bathtub was full of hair, and the toilet barely lifted the lid was all nut.
(Original)
Foi horrível, os empregados da recepção eram super antipáticos, no último dia cobraram-me bebidas do mini-bar que nunca consumi.
O pequeno almoço estava sempre com as coisas a acabar, demoravam sempre imenso tempo a repor.
A higiene deixa muito a desejar, pois quando cheguei a banheira estava cheia de cabelos,e a sanita mal se levantava a tampa estava toda porca.
Breakfast was always over, they always took a long time to replenish.
Hygiene leaves a lot to be desired, because when I arrived the bathtub was full of hair, and the toilet barely lifted the lid was all nut.
(Original)
Foi horrível, os empregados da recepção eram super antipáticos, no último dia cobraram-me bebidas do mini-bar que nunca consumi.
O pequeno almoço estava sempre com as coisas a acabar, demoravam sempre imenso tempo a repor.
A higiene deixa muito a desejar, pois quando cheguei a banheira estava cheia de cabelos,e a sanita mal se levantava a tampa estava toda porca.
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saber naouraa year ago on Google2/5
(Translated by Google) Lack of cleanliness !!! the heating is out of order !! the amount of the reservation is paid on the spot but the hotel wants to rip us off by reporting a no showing !! it's far from being a real 5 * …
(Translated by Google) Lack of cleanliness !!! the heating is out of order !! the amount of the reservation is paid on the spot but the hotel wants to rip us off by reporting a no showing !! it's far from being a real 5 *
(Original)
Manque de propreté!!! le chauffage est hors service!! le montant de la réservation est payé sur place mais l'hôtel veut nous arnaquer en signalant un non showing !! c'est loin d'être un vrai 5*
(Original)
Manque de propreté!!! le chauffage est hors service!! le montant de la réservation est payé sur place mais l'hôtel veut nous arnaquer en signalant un non showing !! c'est loin d'être un vrai 5*
Trip typeFamily
Rooms1.0
Service2.0
Location3.0
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Ced Mak3 years ago on Google5/5
(Translated by Google) I was not a hotel guest, but I was able to book a scrub / massage treatment over the phone. To get to the hotel's hammam / swimming pool area, enter through the main hall, go to the back right and go down to the …
(Translated by Google) I was not a hotel guest, but I was able to book a scrub / massage treatment over the phone. To get to the hotel's hammam / swimming pool area, enter through the main hall, go to the back right and go down to the basement. The lobby is magnificent, marble, flowers, chandeliers and the scent of jasmine and orange blossoms. The treatment area is just as beautiful. Cozy, calm atmosphere, friendly and smiling staff. The exfoliation treatment is intensive and you will be removed from head to toe, perfect for removing all dead skin and optimizing the tan 😉.
5 stars for this luxurious hotel with great amenities.
(Original)
Je n'étais pas client de l'hôtel, mais j'ai pu réserver un soin gommage/massage par téléphone. Pour vous rendre à l'espace hammam/piscine de l'hôtel, entrez par le hall principal, dirigez vous au fond à droite et descendez au sous-sol. Le hall est magnifique, marbre, fleurs, lustres et odeurs de jasmin et de fleurs d'oranger. L'espace soins est tout aussi beau. Ambiance feutrée, calme, personnel aimable et souriant. Le soin gommage est intensif et vois serez dégommé de la tête au pieds, parfait pour retirer toutes les peaux mortes et optimiser le bronzage 😉.
5 étoiles pour ce luxueux hôtel aux belles prestations.
5 stars for this luxurious hotel with great amenities.
(Original)
Je n'étais pas client de l'hôtel, mais j'ai pu réserver un soin gommage/massage par téléphone. Pour vous rendre à l'espace hammam/piscine de l'hôtel, entrez par le hall principal, dirigez vous au fond à droite et descendez au sous-sol. Le hall est magnifique, marbre, fleurs, lustres et odeurs de jasmin et de fleurs d'oranger. L'espace soins est tout aussi beau. Ambiance feutrée, calme, personnel aimable et souriant. Le soin gommage est intensif et vois serez dégommé de la tête au pieds, parfait pour retirer toutes les peaux mortes et optimiser le bronzage 😉.
5 étoiles pour ce luxueux hôtel aux belles prestations.
Response from the owner2 years ago
(Translated by Google) We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
cordially
(Original)
Nous voudrions tout d'abord vous remercier pour votre témoignage après votre dernier séjour à l'Atlas Medina & Spa Marrakech. Nous sommes ravis de constater à quel point notre hôtel a répondu à vos attentes et vous assure que ce fut un grand plaisir de vous voir content. Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous faire profiter d'un séjour aussi "exceptionnel" que le précédent !
Cordialement
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Lili Lilia year ago on Google1/5
(Translated by Google) Stay !! Horrible !! 1h30 to get a room! Then we have a room with the sink clogged! Horrible welcome !!!!! Really disappointed ! From this hotel !!! …
(Translated by Google) Stay !! Horrible !! 1h30 to get a room! Then we have a room with the sink clogged! Horrible welcome !!!!! Really disappointed ! From this hotel !!!
(Original)
Séjour !! Horrible !! 1h30 pour avoir une chambre ! Puis nous avons une chambre avec le lavabo bouché ! Accueil horrible !!!!! Vraiment déçu ! De cet hôtel !!!
(Original)
Séjour !! Horrible !! 1h30 pour avoir une chambre ! Puis nous avons une chambre avec le lavabo bouché ! Accueil horrible !!!!! Vraiment déçu ! De cet hôtel !!!
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Gigi Lansa year ago on Google4/5
(Translated by Google) Frankly an ideal place the hotel and super nice clean well maintained quiet we spent 4 days with the children they were very happy the pool and very clean the lifeguard was really nice and was careful with my two …
(Translated by Google) Frankly an ideal place the hotel and super nice clean well maintained quiet we spent 4 days with the children they were very happy the pool and very clean the lifeguard was really nice and was careful with my two daughters music and towels at your disposal staff of the restaurant available discreet and nice but a few comments on the menu which was always the same bcp of sauces in your dish and the same vegetables the breakfast same thing
Spa staff Not PROFESSIONAL the hotel has a WONDERFUL spa that I adored bcp but you have to place people who are in the field of manicure pedicure stuff I do not recommend and you will go out without a coat of varnish on your nails If it there was really a well-trained staff that would frankly be paradise I was dazzled by the design the decor and the calm really I fell in love with this place I asked after the heated pool the lady replied that she was out service unfortunately and every time I ask for something else she answers no it's not possible something that I didn't like it would be said that she is not going to work or that she is lying because there were not many people (lazy)
(Original)
Franchement un endroit idéal l hôtel et super sympa propre bien entretenu calme on a passer 4 jours avec les enfants ils étaient très contents la piscine et très propre le maître nageur était vraiment gentil et faisait attention avec mes deux filles music et serviettes à votre disposition staff du restaurant disponible discret et gentil mais quelques remarques sur le menu qui était toujours le même bcp de sauces dans votre plat et les mêmes légumes le petit déjeuner même chose
Personnel du spa Non PROFESSIONNEL l hôtel à un spa MERVEILLEUX que j ai bcp adorée mais il faut bien placer des gens qui sont dans le domaine truc manucure pédicure je ne vous conseille pas et vous allez sortir sans une couche de vernis sur vos ongles S il y avait vraiment un personnel bien formé ça serait franchement le paradis j était ébloui par le design le décor et le calme vraiment je suis tombée amoureuse de cet endroit j ai demandée d après la piscine chauffée la dame m'a répondu qu'elle était hors service malheureusement et chaque fois que je demande autre chose elle répond non c est pas possible chose que j ai pas aimée on dirais qu elle ne vas travailler ou qu elle ment par ce qu il avait pas bcp de monde (fainéante)
Spa staff Not PROFESSIONAL the hotel has a WONDERFUL spa that I adored bcp but you have to place people who are in the field of manicure pedicure stuff I do not recommend and you will go out without a coat of varnish on your nails If it there was really a well-trained staff that would frankly be paradise I was dazzled by the design the decor and the calm really I fell in love with this place I asked after the heated pool the lady replied that she was out service unfortunately and every time I ask for something else she answers no it's not possible something that I didn't like it would be said that she is not going to work or that she is lying because there were not many people (lazy)
(Original)
Franchement un endroit idéal l hôtel et super sympa propre bien entretenu calme on a passer 4 jours avec les enfants ils étaient très contents la piscine et très propre le maître nageur était vraiment gentil et faisait attention avec mes deux filles music et serviettes à votre disposition staff du restaurant disponible discret et gentil mais quelques remarques sur le menu qui était toujours le même bcp de sauces dans votre plat et les mêmes légumes le petit déjeuner même chose
Personnel du spa Non PROFESSIONNEL l hôtel à un spa MERVEILLEUX que j ai bcp adorée mais il faut bien placer des gens qui sont dans le domaine truc manucure pédicure je ne vous conseille pas et vous allez sortir sans une couche de vernis sur vos ongles S il y avait vraiment un personnel bien formé ça serait franchement le paradis j était ébloui par le design le décor et le calme vraiment je suis tombée amoureuse de cet endroit j ai demandée d après la piscine chauffée la dame m'a répondu qu'elle était hors service malheureusement et chaque fois que je demande autre chose elle répond non c est pas possible chose que j ai pas aimée on dirais qu elle ne vas travailler ou qu elle ment par ce qu il avait pas bcp de monde (fainéante)
Trip typeVacation
Rooms5.0
Service3.0
Location5.0
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wahaib mohammeda year ago on Google5/5
(Translated by Google) A clean hotel with high-end service and an excellent location. It contains all the facilities to serve the guests. …
(Translated by Google) A clean hotel with high-end service and an excellent location. It contains all the facilities to serve the guests.
(Original)
فندق نظيف بخدمة راقية وموقع ممتاز .مع احتوائه على كافة المرافق لخدمة النزلاء .
(Original)
فندق نظيف بخدمة راقية وموقع ممتاز .مع احتوائه على كافة المرافق لخدمة النزلاء .
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Mehdi Rhassoulia year ago on Google2/5
(Translated by Google) The stay was more or less good except for the fact that my complaint for having forgotten certain things was not taken care of by the hotel staff and did not find, according to them, this is a pity for tourism and for …
(Translated by Google) The stay was more or less good except for the fact that my complaint for having forgotten certain things was not taken care of by the hotel staff and did not find, according to them, this is a pity for tourism and for the revival of this sector that the state tried to help at your disposal for further explanation.
(Original)
Le séjour était plus ou moins bon à part le fait que ma réclamation pour avoir oublié de certaines choses n'a pas été pris en charge par le staff de l'hôtel et n'ont pas trouvé selon leur dires ceci est dommage pour le tourisme et pour la relance de ce secteur que l'état essayé d'aider à votre disposition pour plus d'explications .
(Original)
Le séjour était plus ou moins bon à part le fait que ma réclamation pour avoir oublié de certaines choses n'a pas été pris en charge par le staff de l'hôtel et n'ont pas trouvé selon leur dires ceci est dommage pour le tourisme et pour la relance de ce secteur que l'état essayé d'aider à votre disposition pour plus d'explications .
Trip typeVacation
Rooms3.0
Service1.0
Location3.0
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ruben monterosso3 years ago on Google1/5
(Translated by Google) Poor services, certainly not of a hotel that claims to be 5 stars (Superior!).
Reception nonexistent, no one explaining the services and times of breakfast, …
Reception nonexistent, no one explaining the services and times of breakfast, …
(Translated by Google) Poor services, certainly not of a hotel that claims to be 5 stars (Superior!).
Reception nonexistent, no one explaining the services and times of breakfast, lunch and dinner.
Rooms not very clean, there are hairs and crumbs even in the toilet.
Very poor internet, the signal is present but it drops continuously and when it is present, it is really slow! Really!!
But the really worst thing about this fake 5 star is the restaurant!
Poor quality food and really badly cooked!
With my girlfriend we also stayed in other hotels and riads in Marrakech, perhaps more modest in theory but in practice much more honest and certainly of higher quality.
NOT RECOMMENDED !!!
(Original)
Servizi scarsi, sicuramente non di un hotel che si dichiara a 5 stelle (Superior!).
Accoglienza inesistente, nessuno che spiega i servizi e gli orari di colazione, pranzo e cena.
Camere poco pulite, sono presenti peli e briciole anche nella toilette.
Internet davvero scarso, il segnale è presente ma cade continuamente e quando è presente, è davvero lento! Davvero!!
Ma la cosa davvero peggiore di questo finto 5 stelle è il ristorante!
Cibo di pessima qualità e cucinato davvero male!
Con la mia ragazza siamo stati anche in altri hotel e riad Marrakech, magari più modesti in teoria ma nella pratica molto più onesti e di qualità senz'altro superiore.
SCONSIGLIATISSIMO!!!
Reception nonexistent, no one explaining the services and times of breakfast, lunch and dinner.
Rooms not very clean, there are hairs and crumbs even in the toilet.
Very poor internet, the signal is present but it drops continuously and when it is present, it is really slow! Really!!
But the really worst thing about this fake 5 star is the restaurant!
Poor quality food and really badly cooked!
With my girlfriend we also stayed in other hotels and riads in Marrakech, perhaps more modest in theory but in practice much more honest and certainly of higher quality.
NOT RECOMMENDED !!!
(Original)
Servizi scarsi, sicuramente non di un hotel che si dichiara a 5 stelle (Superior!).
Accoglienza inesistente, nessuno che spiega i servizi e gli orari di colazione, pranzo e cena.
Camere poco pulite, sono presenti peli e briciole anche nella toilette.
Internet davvero scarso, il segnale è presente ma cade continuamente e quando è presente, è davvero lento! Davvero!!
Ma la cosa davvero peggiore di questo finto 5 stelle è il ristorante!
Cibo di pessima qualità e cucinato davvero male!
Con la mia ragazza siamo stati anche in altri hotel e riad Marrakech, magari più modesti in teoria ma nella pratica molto più onesti e di qualità senz'altro superiore.
SCONSIGLIATISSIMO!!!
Trip typeCouple
Rooms2.0
Service1.0
Location1.0
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leafar4 years ago on Google3/5
(Translated by Google) Hotel cataloged as 5 stars, which has fallen one, deteriorated rooms with much lack of maintenance, food nothing varied, the best pool and common rooms, friendly staff. …
(Translated by Google) Hotel cataloged as 5 stars, which has fallen one, deteriorated rooms with much lack of maintenance, food nothing varied, the best pool and common rooms, friendly staff.
Tip leave the valuables in the safe. There are lovers of the alien.
(Original)
Hotel catalogado cómo 5 estrellas, que se le ha caído una, habitaciones deterioradas con mucha falta de mantenimiento, comida nada variada, lo mejor la piscina y las salas comunes, el personal amable.
Consejo dejar los objetos de valor en la caja fuerte. Hay amantes de lo ajeno.
Tip leave the valuables in the safe. There are lovers of the alien.
(Original)
Hotel catalogado cómo 5 estrellas, que se le ha caído una, habitaciones deterioradas con mucha falta de mantenimiento, comida nada variada, lo mejor la piscina y las salas comunes, el personal amable.
Consejo dejar los objetos de valor en la caja fuerte. Hay amantes de lo ajeno.
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Christophe PIERRON (SLYTOF)4 years ago on Google3/5
(Translated by Google) 4 nights on the 1st floor near the stairs that gives access to the home to be discouraged. Annex restaurant to avoid. Full breakfast. Dinner good but not varied enough. 3rd bed in the room is a bench converted into a …
(Translated by Google) 4 nights on the 1st floor near the stairs that gives access to the home to be discouraged. Annex restaurant to avoid. Full breakfast. Dinner good but not varied enough. 3rd bed in the room is a bench converted into a bed. Hotel aging but very well located.
(Original)
4 nuits au 1er étage à proximité de l'escalier qui donne accès à l'acceuil à déconseiller. Restaurant annexe à éviter. Petit déjeuner complet. Dîner bien mais pas assez varié. 3ème lit dans la chambre est une banquette transformée en lit. Hôtel vieillissant mais très bien situé.
(Original)
4 nuits au 1er étage à proximité de l'escalier qui donne accès à l'acceuil à déconseiller. Restaurant annexe à éviter. Petit déjeuner complet. Dîner bien mais pas assez varié. 3ème lit dans la chambre est une banquette transformée en lit. Hôtel vieillissant mais très bien situé.
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Olivier Chretien4 years ago on Google5/5
(Translated by Google) I recommend this hotel, the staff is friendly, friendly and qualified. The rooms are spacious and the food excellent. Congratulations to all teams and especially to the director who does everything for the best. …
(Translated by Google) I recommend this hotel, the staff is friendly, friendly and qualified. The rooms are spacious and the food excellent. Congratulations to all teams and especially to the director who does everything for the best.
(Original)
Je vous recommande cet hôtel, le personnel y est sympathique, aimable et qualifié. Les chambres sont spacieuses et la nourriture excellente. Bravo a toutes les équipes et surtout à la directrice qui met tout en oeuvre pour le meilleur.
(Original)
Je vous recommande cet hôtel, le personnel y est sympathique, aimable et qualifié. Les chambres sont spacieuses et la nourriture excellente. Bravo a toutes les équipes et surtout à la directrice qui met tout en oeuvre pour le meilleur.
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Michael Kulik5 years ago on Google5/5
(Translated by Google) Very nice and modern hotel in an oriental setting.
Very large and impressive lobby.
The rooms are large and clean, with very nice views on the upper floors. …
Very large and impressive lobby.
The rooms are large and clean, with very nice views on the upper floors. …
(Translated by Google) Very nice and modern hotel in an oriental setting.
Very large and impressive lobby.
The rooms are large and clean, with very nice views on the upper floors.
The gym unfortunately only a few devices, just enough for a basic training.
(Original)
Sehr schönes und modernes Hotel in orientalischer Aufmachung.
Sehr große und eindrucksvolle Empfangshalle.
Die Zimmer sind groß und sauber, mit sehr schönen Blick in den oberen Etagen.
Der Fitnessraum bittet leider nur ein paar wenige Geräte, gerade ausreichend für ein Basistraining.
Very large and impressive lobby.
The rooms are large and clean, with very nice views on the upper floors.
The gym unfortunately only a few devices, just enough for a basic training.
(Original)
Sehr schönes und modernes Hotel in orientalischer Aufmachung.
Sehr große und eindrucksvolle Empfangshalle.
Die Zimmer sind groß und sauber, mit sehr schönen Blick in den oberen Etagen.
Der Fitnessraum bittet leider nur ein paar wenige Geräte, gerade ausreichend für ein Basistraining.
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Hassan El Yousfia year ago on Google1/5
(Translated by Google) Apart from the staff who are very welcoming, the hotel does not deserve its stars. …
(Translated by Google) Apart from the staff who are very welcoming, the hotel does not deserve its stars.
(Original)
En dehors du personnel qui est très accueillant, l'hôtel Ne mérite pas ses étoiles.
(Original)
En dehors du personnel qui est très accueillant, l'hôtel Ne mérite pas ses étoiles.
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Ali Mobarkia year ago on Google5/5
(Translated by Google) The Atlas Medina & Spa is a haven of peace. Hotel is quiet with a chill atmosphere, it is perfect for lovers of idleness. The staff is attentive, discreet and helpful. I will not hesitate to come back and recommend it …
(Translated by Google) The Atlas Medina & Spa is a haven of peace. Hotel is quiet with a chill atmosphere, it is perfect for lovers of idleness. The staff is attentive, discreet and helpful. I will not hesitate to come back and recommend it to anyone who wants to spend a pleasant time with family and friends.
(Original)
L'Atlas Médina & Spa est un havre de paix. Hôtel est calme avec une ambiance chill, il est parfait pour les amateurs de Farniente. Le personnel est au petit soin, discret et serviable. Je n'hésiterai pas à y revenir et à la recommender à toute personne qui désire passer un moment agréable en famille et entre amis.
(Original)
L'Atlas Médina & Spa est un havre de paix. Hôtel est calme avec une ambiance chill, il est parfait pour les amateurs de Farniente. Le personnel est au petit soin, discret et serviable. Je n'hésiterai pas à y revenir et à la recommender à toute personne qui désire passer un moment agréable en famille et entre amis.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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tima sima year ago on Google4/5
(Translated by Google) Zwain needed me, I liked it. It was a child's dial. It was clean, but after we added it, the Zwain treated rooms as climatic, the activation was Zwain. …
(Translated by Google) Zwain needed me, I liked it. It was a child's dial. It was clean, but after we added it, the Zwain treated rooms as climatic, the activation was Zwain.
(Original)
زوين حاجة لي معجبتنيش هو بسين ديال لأطفال كان منقيش لكن من بعد نضفوه اما تعامل زوين الغرف كليماتيزي، التنشيط زوين.
(Original)
زوين حاجة لي معجبتنيش هو بسين ديال لأطفال كان منقيش لكن من بعد نضفوه اما تعامل زوين الغرف كليماتيزي، التنشيط زوين.
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Athéna Pallas3 years ago on Google1/5
(Translated by Google) Be careful with your belongings and your money, you risk being stolen. The management seems to be complicit (they did not move a finger to check with the surveillance cameras) and the timing of the flight was …
(Translated by Google) Be careful with your belongings and your money, you risk being stolen. The management seems to be complicit (they did not move a finger to check with the surveillance cameras) and the timing of the flight was carefully prepared.
Not to mention the dirt in the rooms, tons of dust that collects there
I will not set foot there again even for a free stay
(Original)
Attention à vos affaires et votre argent, vous risquez d'être volé-e. La direction semble être complice (elle n'a pas bougé le petit doigt pour vérifier avec les caméras de surveillance) et le timing du vol a été minutieusement préparé
Sans parler de la saleté des chambres, des tonnes de poussière qui s'y accumulent
Je n'y remettrai plus les pieds même pour un séjour offert
Not to mention the dirt in the rooms, tons of dust that collects there
I will not set foot there again even for a free stay
(Original)
Attention à vos affaires et votre argent, vous risquez d'être volé-e. La direction semble être complice (elle n'a pas bougé le petit doigt pour vérifier avec les caméras de surveillance) et le timing du vol a été minutieusement préparé
Sans parler de la saleté des chambres, des tonnes de poussière qui s'y accumulent
Je n'y remettrai plus les pieds même pour un séjour offert
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rania bidawiya4 years ago on Google3/5
(Translated by Google) Strengths: clean and tidy rooms. Location is very good in the center of the Hivernage district and near the train station and the convention center. Very nice swimming pool …
(Translated by Google) Strengths: clean and tidy rooms. Location is very good in the center of the Hivernage district and near the train station and the convention center. Very nice swimming pool
Weak points:
Very limited choice in buffet and some staff member unprofessional.
no entertainment or activity for children.
(Original)
Points forts: chambres propres et bien rangées. Situation géographique est très bonne en plein centre du quartier l'Hivernage et près de la gare ferroviaire et du palais des congrès. Très belle piscine
Points faibles:
Choix très limité en buffet et quelque membre du personnel manque de professionnalisme.
pas d'animation ni d'activité pour les enfants.
Weak points:
Very limited choice in buffet and some staff member unprofessional.
no entertainment or activity for children.
(Original)
Points forts: chambres propres et bien rangées. Situation géographique est très bonne en plein centre du quartier l'Hivernage et près de la gare ferroviaire et du palais des congrès. Très belle piscine
Points faibles:
Choix très limité en buffet et quelque membre du personnel manque de professionnalisme.
pas d'animation ni d'activité pour les enfants.
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Sarah El Hadi3 years ago on Google1/5
(Translated by Google) I am extremely disappointed with your establishment the breakfast is not worthy of a 5 star. We took videos of your staff cleaning the dale by the pool and they poured dirty water into the pool. We will not hesitate …
(Translated by Google) I am extremely disappointed with your establishment the breakfast is not worthy of a 5 star. We took videos of your staff cleaning the dale by the pool and they poured dirty water into the pool. We will not hesitate to publish videos on the internet because we paid our money to enjoy the pool and our stay and we dare not even swim in it. Not to mention everything else. The reception is mediocre, the service is non-existent. We needed a medicine for the words of heads and allergies your infirmary is non-existent and we were not even redirected to a pharmacy. We are very disappointed and we will get the information back to the highest level. We have all the videos in evidence of what we are doing.
Sent from my Samsung Galaxy smartphone.
(Original)
Je suis extrêmement déçue de votre établissement le petit-déjeuner n'est pas digne d'un 5 étoiles. On a pris des vidéos de votre personnel entrain de nettoyer la dale au bord de la piscine et ils déversaient l'eau sale dans la piscine. On ne se gênera pas pour publier les vidéos sur internet car nous avons payé notre argent pour pouvoir profiter de la piscine et de notre séjour et nous n'osons même plus nous baigner dedans. Sans compter tout le reste. L'accueil est médiocre, le service est inexistant. Nous avons eu besoin d'un médicament pour les mots de têtes et les allergies votre infirmerie est inexistante et nous n'avons même pas été redirigé vers une pharmacie. On est très déçues et on fera remonter l'information au plus haut niveau. Nous avons toutes les vidéos en preuve de ce que nous avançons.
Envoyé depuis mon smartphone Samsung Galaxy.
Sent from my Samsung Galaxy smartphone.
(Original)
Je suis extrêmement déçue de votre établissement le petit-déjeuner n'est pas digne d'un 5 étoiles. On a pris des vidéos de votre personnel entrain de nettoyer la dale au bord de la piscine et ils déversaient l'eau sale dans la piscine. On ne se gênera pas pour publier les vidéos sur internet car nous avons payé notre argent pour pouvoir profiter de la piscine et de notre séjour et nous n'osons même plus nous baigner dedans. Sans compter tout le reste. L'accueil est médiocre, le service est inexistant. Nous avons eu besoin d'un médicament pour les mots de têtes et les allergies votre infirmerie est inexistante et nous n'avons même pas été redirigé vers une pharmacie. On est très déçues et on fera remonter l'information au plus haut niveau. Nous avons toutes les vidéos en preuve de ce que nous avançons.
Envoyé depuis mon smartphone Samsung Galaxy.
Rooms2.0
Service1.0
Location4.0
Response from the owner2 years ago
(Translated by Google) Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
(Original)
Bonjour, Merci d'avoir pris le temps de nous raconter votre expérience après votre séjour à l'Atlas Medina & Spa Marrakech, Nous regrettons que le service n'ait pas répondu à vos attentes. Votre avis est très important pour nous, ca nous remplit d’énergie afin de toujours nous améliorer. Nous avons pris note de toutes vos remarques qui seront bien entendu, partagées avec l’ensemble de nos équipes pour améliorer nos services et prestations et mieux vous servir afin de regagner votre confiance.
Très cordialement,
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Anis Bouyaqine4 years ago on Google1/5
(Translated by Google) Hotel really not worthy of a 5 star !! Poor breakfast, poorly tidy room, no bed linen for the suites, unreachable standard, room service delivered after 2 hours and more! Ice cube orders at 11 pm after ten thousand …
(Translated by Google) Hotel really not worthy of a 5 star !! Poor breakfast, poorly tidy room, no bed linen for the suites, unreachable standard, room service delivered after 2 hours and more! Ice cube orders at 11 pm after ten thousand calls and passing through the bar they ship them at 1:30 am !!!
Good very bad experience I do not recommend
(Original)
Hôtel vraiment pas digne d un 5 étoile !! Petit déjeuner médiocre, chambre mal ranger, pas de paignoire pour les suites, standard injoignable, room service livre au bout de 2 heure et plus ! Glaçon commande a 23 heures après dix mille appel et passage au bar ils les envois a 1h30 du matin !!!
Bon très mauvaise expérience je déconseille
Good very bad experience I do not recommend
(Original)
Hôtel vraiment pas digne d un 5 étoile !! Petit déjeuner médiocre, chambre mal ranger, pas de paignoire pour les suites, standard injoignable, room service livre au bout de 2 heure et plus ! Glaçon commande a 23 heures après dix mille appel et passage au bar ils les envois a 1h30 du matin !!!
Bon très mauvaise expérience je déconseille
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Avi talbi6 months ago on Google3/5
(Translated by Google) Beautiful big hotel from the outside, dirty rooms
(Original) …
(Original) …
(Translated by Google) Beautiful big hotel from the outside, dirty rooms
(Original)
מלון גדול יפה מבחוץ, חדרים מלוכלכים
(Original)
מלון גדול יפה מבחוץ, חדרים מלוכלכים
Rooms3.0
Service3.0
Location4.0
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Simone Tersigni2 years ago on Google2/5
(Translated by Google) 5-star hotel that will actually be 3, excellent location, close to the center but actually The hotel has a few problems: sink that does not drain, glass of the tub / shower without gasket (therefore resulting in a …
(Translated by Google) 5-star hotel that will actually be 3, excellent location, close to the center but actually The hotel has a few problems: sink that does not drain, glass of the tub / shower without gasket (therefore resulting in a lake in the bathroom, tiled mosaic of the bathroom that on some points were not or were coming off .. And worst of all, for those who take half board, they give a buffet room with low quality food, I would never eat there again, instead the restaurant a la card is not bad.
(Original)
Hotel 5 stelle che in realtà saranno 3, posizione ottima, vicino al centro ma effettivamente L'hotel ha un po' di problemini: lavandino che non scarica, vetro della vasca/doccia senza guarnizione (quindi con conseguente lago in bagno, mosaico a piastrelle del bagno che su alcuni punti non c'erano o si stavano staccando.. E cosa peggiore di tutte, per chi prende mezza pensione, danno una sala a buffet con cibo di bassa qualità, non mangerei mai più là, invece il ristorante a la carta non è male.
(Original)
Hotel 5 stelle che in realtà saranno 3, posizione ottima, vicino al centro ma effettivamente L'hotel ha un po' di problemini: lavandino che non scarica, vetro della vasca/doccia senza guarnizione (quindi con conseguente lago in bagno, mosaico a piastrelle del bagno che su alcuni punti non c'erano o si stavano staccando.. E cosa peggiore di tutte, per chi prende mezza pensione, danno una sala a buffet con cibo di bassa qualità, non mangerei mai più là, invece il ristorante a la carta non è male.
Trip typeVacation · Couple
Rooms3.0
Service3.0
Location4.0
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
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Omnia Badil3 years ago on Google5/5
(Translated by Google) Superb hotel.I was keen to come with all the negative reviews such as theft, hygiene and staff but all of it is wrong my experience was EXCELLENT I highly recommend this hotel. Hygiene well. The top welcome. There …
(Translated by Google) Superb hotel.I was keen to come with all the negative reviews such as theft, hygiene and staff but all of it is wrong my experience was EXCELLENT I highly recommend this hotel. Hygiene well. The top welcome. There were no flights. The service is very good and always welcoming at any time for you. It gives you my info if you want to visit the city, places, restaurants etc they ok a little book with everything inside. The pool and the guards are superb just the music they all put the same time. The breakfast super good there is a lot of variety there is something for everyone. The gym is very good and has a lot of equipment. The night is calm to relax. The staff and at the top
(Original)
Superbe hôtel.J appréandais de venir avc tout les avis négatif tel que les vol, l hygiène et le personnel mais de tout sa tout est faux mon expérience était EXCELLENTE je vous recommande fortement cette hôtel . Hygiène bien. L accueil top. Il n y a eu aucun vol. Le service est très bien et très accueillant toujours la à n importe quelle heure pour vous. Il vous donne mes des infos si vous voulez visite la ville, des endroit, des restaurants etc ils ok un petit livre avec tout à l intérieur . La piscine et les gardiens sont superbe juste la musique ils mettent tous le temps la même chose. Le petit déjeuner super bon il y’a beaucoup de variété il y en a pour tout les goûts. La salle de sport et très bien et comporte beaucoup de matériel. La nuit c est calme pour se détendre. Le personnel et au top
(Original)
Superbe hôtel.J appréandais de venir avc tout les avis négatif tel que les vol, l hygiène et le personnel mais de tout sa tout est faux mon expérience était EXCELLENTE je vous recommande fortement cette hôtel . Hygiène bien. L accueil top. Il n y a eu aucun vol. Le service est très bien et très accueillant toujours la à n importe quelle heure pour vous. Il vous donne mes des infos si vous voulez visite la ville, des endroit, des restaurants etc ils ok un petit livre avec tout à l intérieur . La piscine et les gardiens sont superbe juste la musique ils mettent tous le temps la même chose. Le petit déjeuner super bon il y’a beaucoup de variété il y en a pour tout les goûts. La salle de sport et très bien et comporte beaucoup de matériel. La nuit c est calme pour se détendre. Le personnel et au top
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago
(Translated by Google) We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
cordially
(Original)
Nous voudrions tout d'abord vous remercier pour votre témoignage après votre dernier séjour à l'Atlas Medina & Spa Marrakech. Nous sommes ravis de constater à quel point notre hôtel a répondu à vos attentes et vous assure que ce fut un grand plaisir de vous voir content. Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous faire profiter d'un séjour aussi "exceptionnel" que le précédent !
Cordialement
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Fatima-zahra HILLION4 years ago on Google2/5
(Translated by Google) The hotel itself is clean but the restaurant staff, with a few exceptions, were grumpy. I had to ask for the thing (bowl or fork or orange juice...) several times to be served! …
(Translated by Google) The hotel itself is clean but the restaurant staff, with a few exceptions, were grumpy. I had to ask for the thing (bowl or fork or orange juice...) several times to be served!
And I don't know if this happens to everyone, but the floor/room service staff had a dirty habit of opening up and entering my room before knocking!!! No respect for privacy!
The lifeguard, on the other hand, was very considerate with my little nephew who was initially very afraid of the water and then felt very confident with him!
Last point (probably the most important), the reception staff is very cold and not at all responsive but also badly ordered: I extended my stay by asking to keep the same room then I find myself face to face with nose with... the new occupant! We must have failed to mark that the room was occupied, suddenly it was assigned to a new client ..!
I regret this accumulation of "small" incidents because I liked this hotel but frankly I will not return!
(Original)
L'hôtel en soi est propre mais le personnel du restaurant, à quelques exceptions près, était grognon. Je devais demander la chose (bol ou fourchette ou jus d'orange...) plusieurs fois pour être servie!
Et je ne sais pas si ça arrive à tout le monde, mais le personnel de l'étage/room service avait la sale habitude d'ouvrir et d'entrer dans ma chambre avant de frapper!!! Aucun respect de l'intimité!
Le maître nageur par contre était très prévenant avec mon petit neveu qui avait au départ très peur de l'eau et qui s'est ensuite senti très en confiance avec lui!
Dernier point (probablement le plus important), le personnel de la réception est très froid et pas du tout réactif mais aussi mal ordonné: j'ai effectué une prolongation de séjour en demandant à garder la même chambre puis je me retrouve nez-à-nez avec... le nouvel occupant! On a dû manquer de marquer que la chambre était occupée, du coup elle a été attribuée à un nouveau client..!
Je regrette ce cumul de "petits" incidents parce que j'aimais bien cet hôtel mais franchement je n'y reviendrai pas!
And I don't know if this happens to everyone, but the floor/room service staff had a dirty habit of opening up and entering my room before knocking!!! No respect for privacy!
The lifeguard, on the other hand, was very considerate with my little nephew who was initially very afraid of the water and then felt very confident with him!
Last point (probably the most important), the reception staff is very cold and not at all responsive but also badly ordered: I extended my stay by asking to keep the same room then I find myself face to face with nose with... the new occupant! We must have failed to mark that the room was occupied, suddenly it was assigned to a new client ..!
I regret this accumulation of "small" incidents because I liked this hotel but frankly I will not return!
(Original)
L'hôtel en soi est propre mais le personnel du restaurant, à quelques exceptions près, était grognon. Je devais demander la chose (bol ou fourchette ou jus d'orange...) plusieurs fois pour être servie!
Et je ne sais pas si ça arrive à tout le monde, mais le personnel de l'étage/room service avait la sale habitude d'ouvrir et d'entrer dans ma chambre avant de frapper!!! Aucun respect de l'intimité!
Le maître nageur par contre était très prévenant avec mon petit neveu qui avait au départ très peur de l'eau et qui s'est ensuite senti très en confiance avec lui!
Dernier point (probablement le plus important), le personnel de la réception est très froid et pas du tout réactif mais aussi mal ordonné: j'ai effectué une prolongation de séjour en demandant à garder la même chambre puis je me retrouve nez-à-nez avec... le nouvel occupant! On a dû manquer de marquer que la chambre était occupée, du coup elle a été attribuée à un nouveau client..!
Je regrette ce cumul de "petits" incidents parce que j'aimais bien cet hôtel mais franchement je n'y reviendrai pas!
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Florián3 years ago on Google3/5
(Translated by Google) First, cheat with the stars, does not deserve 5 stars. POSITIVE: spacious rooms and bathroom, with terrace, located in a central area with shops and restaurants, friendly staff. The NEGATIVE: Lack of staff …
(Translated by Google) First, cheat with the stars, does not deserve 5 stars. POSITIVE: spacious rooms and bathroom, with terrace, located in a central area with shops and restaurants, friendly staff. The NEGATIVE: Lack of staff qualification and neligencia: my groupmates found the room one day without doing, the WiFi does not go as it should, breakfast and dinner, which went into the price, did not have much variety and took in replacing the containers when emptying, it's a free buffet, they charge for the drink, lack of maintenance in the rooms
(Original)
Lo primero, engañan con las estrellas, no se merece 5 estrellas. Lo POSITIVO: habitaciones y baño amplios, con terraza, situado en una zona céntrica con tiendas y restaurantes, personal amable. Lo NEGATIVO: Falta de cualificación del personal y neligencia: mis compañeras de grupo se encontraron un día la habitación sin hacer, el WiFi no va como debe ir, el desayuno y la cena, que entraban en el precio, no tenía mucha variedad y tardaban en reponer los recipientes cuando se vaciaban, es bufé libre, cobran por la bebida, falta de mantenimiento en las habitaciones
(Original)
Lo primero, engañan con las estrellas, no se merece 5 estrellas. Lo POSITIVO: habitaciones y baño amplios, con terraza, situado en una zona céntrica con tiendas y restaurantes, personal amable. Lo NEGATIVO: Falta de cualificación del personal y neligencia: mis compañeras de grupo se encontraron un día la habitación sin hacer, el WiFi no va como debe ir, el desayuno y la cena, que entraban en el precio, no tenía mucha variedad y tardaban en reponer los recipientes cuando se vaciaban, es bufé libre, cobran por la bebida, falta de mantenimiento en las habitaciones
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Ambiance Bougies4 years ago on Google2/5
(Translated by Google) Not at the height of a 5 * in all the generality.
I will not come back.
Buffet breakfast little rich. …
I will not come back.
Buffet breakfast little rich. …
(Translated by Google) Not at the height of a 5 * in all the generality.
I will not come back.
Buffet breakfast little rich.
No bottle of water in the room available.
Very nice staff.
Unheated pool.
(Original)
Pas à la hauteur d'un 5* dans toute la généralité.
Je ne reviendrai pas.
Buffet du petit déjeuner peu riche.
Pas de bouteille d'eau dans la chambre à disposition.
Personnel très sympa .
Piscine non chauffée.
I will not come back.
Buffet breakfast little rich.
No bottle of water in the room available.
Very nice staff.
Unheated pool.
(Original)
Pas à la hauteur d'un 5* dans toute la généralité.
Je ne reviendrai pas.
Buffet du petit déjeuner peu riche.
Pas de bouteille d'eau dans la chambre à disposition.
Personnel très sympa .
Piscine non chauffée.
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Dev One3 years ago on Google1/5
(Translated by Google) Hotel to strongly discourage, flights into the rooms, the direction that does not solve any unpleasant problem. It does not deserve their stars. Breakfast worthy of refectory. Unpleasant staff. Simple glazing and air …
(Translated by Google) Hotel to strongly discourage, flights into the rooms, the direction that does not solve any unpleasant problem. It does not deserve their stars. Breakfast worthy of refectory. Unpleasant staff. Simple glazing and air conditioning does not work.
(Original)
Hôtel a déconseiller vivement, des vols dans les chambres , la direction qui ne règle aucun problème désagréable .il ne mérite pas leurs étoiles .Petit déjeuner digne de réfectoire . Personnel désagréable. Simple vitrage et clim ne fonctionne pas.
(Original)
Hôtel a déconseiller vivement, des vols dans les chambres , la direction qui ne règle aucun problème désagréable .il ne mérite pas leurs étoiles .Petit déjeuner digne de réfectoire . Personnel désagréable. Simple vitrage et clim ne fonctionne pas.
Response from the owner2 years ago
(Translated by Google) Hello, We regret that the service did not meet your expectations. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
(Original)
Bonjour, Nous regrettons que le service n'ait pas répondu à vos attentes. Nous avons pris note de toutes vos remarques qui seront bien entendu, partagées avec l’ensemble de nos équipes pour améliorer nos services et prestations et mieux vous servir afin de regagner votre confiance.
Très cordialement,
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ARACELI LUQUE4 years ago on Google3/5
(Translated by Google) The hotel is fine, but not 5 star.
Reception and information almost non-existent.
The last straw is in the restaurant you have to open all the containers of the …
Reception and information almost non-existent.
The last straw is in the restaurant you have to open all the containers of the …
(Translated by Google) The hotel is fine, but not 5 star.
Reception and information almost non-existent.
The last straw is in the restaurant you have to open all the containers of the food to know what it is and guess...
They would need to enter the tourism system since they want it because they do not offer that of their culture
(Original)
El hotel está bien , pero no un 5 estrellas.
La recepción y la información casi inexistente.
El colmo es en el restaurante tienes que abrir todos los contenedores de la comida para saber lo que es y adivinar...
Necesitarían entrar en sistema de turismo ya que lo pretenden porque tampoco ofrecen el de su cultura
Reception and information almost non-existent.
The last straw is in the restaurant you have to open all the containers of the food to know what it is and guess...
They would need to enter the tourism system since they want it because they do not offer that of their culture
(Original)
El hotel está bien , pero no un 5 estrellas.
La recepción y la información casi inexistente.
El colmo es en el restaurante tienes que abrir todos los contenedores de la comida para saber lo que es y adivinar...
Necesitarían entrar en sistema de turismo ya que lo pretenden porque tampoco ofrecen el de su cultura
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Antonio Cristóvão5 years ago on Google3/5
(Translated by Google) We were in August 2017 at the Hotel. Situated not far from downtown. Clean and well decorated. Good facilities but does not guarantee the services it advertises. Fridge did not work. Bpm attendance at reception. …
(Translated by Google) We were in August 2017 at the Hotel. Situated not far from downtown. Clean and well decorated. Good facilities but does not guarantee the services it advertises. Fridge did not work. Bpm attendance at reception. Filipe e Carmo Lisbon, August 2017
(Original)
Estivemos em agosto de 2017 no Hotel. Situado não muito longe do centro. Limpo e com boa decoracao. Boas instalações mas não garante os serviços que anuncia. Frigobar não funcionou. Bpm atendimento na receção. Filipe e Carmo Lisboa, agosto 2017
(Original)
Estivemos em agosto de 2017 no Hotel. Situado não muito longe do centro. Limpo e com boa decoracao. Boas instalações mas não garante os serviços que anuncia. Frigobar não funcionou. Bpm atendimento na receção. Filipe e Carmo Lisboa, agosto 2017
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Mehdi BROURI2 years ago on Google3/5
(Translated by Google) Nice hotel, good service, spacious rooms. But:
The Wi-Fi connection is catastrophic.
The breakfast does not offer much choice. …
The Wi-Fi connection is catastrophic.
The breakfast does not offer much choice. …
(Translated by Google) Nice hotel, good service, spacious rooms. But:
The Wi-Fi connection is catastrophic.
The breakfast does not offer much choice.
(Original)
Bel hôtel, bon service, les chambres spacieuses. Mais:
La connexion Wi-Fi est catastrophique.
Le petit déjeuner n'offre pas bcp de choix.
The Wi-Fi connection is catastrophic.
The breakfast does not offer much choice.
(Original)
Bel hôtel, bon service, les chambres spacieuses. Mais:
La connexion Wi-Fi est catastrophique.
Le petit déjeuner n'offre pas bcp de choix.
Response from the owner2 years ago
(Translated by Google) We regret not giving you satisfaction and hope to be up to it next time.
Cordially
(Original)
Nous regrettons de ne pas vos donner satisfaction et espérons être a la hauteur la prochaine fois
Cordialement
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Yosra Soussou3 years ago on Google1/5
(Translated by Google) Warning! I was stolen in this Hotel, in my room more precisely! and I am not the only victim. When I alerted the front desk I was shocked at how cold they were, they were going to tell me (only $ 50), no support. the …
(Translated by Google) Warning! I was stolen in this Hotel, in my room more precisely! and I am not the only victim. When I alerted the front desk I was shocked at how cold they were, they were going to tell me (only $ 50), no support. the next day the "manager" told me that he will see, but nothing has been done. and since I am not the only one, there are several victims who testify to the same experience as me, I see that it is about a band of thieves who cover themselves between them. Hotel that claims to be 5 stars when it is far from the case. the rooms are dirty, the toilets too. No service, even at the buffet when you ask them or are the spoons they ignore you or they grumble without answering you
(Original)
Attention! j'étais volée dans cet Hotel, dans ma chambre plus précisément! et je ne suis pas la seule victime. Quand j'ai alerté la réception j'étais choquée de leur froideur , limite ils allaient me dire (ce n'est que 50€), aucune prise en charge. le lendemain la "responsable " m'avait indiqué qu'il vont voir, mais rien n'a été fait. et étant donné que je ne suis pas la seule , y a plusieurs victimes qui témoignent de la même expérience que moi, je vois qu'il s'agit d'une bande de voleurs qui se couvrent entre eux. Hotel qui prétend être 5 étoiles alors que c'est loin d'être le cas. les chambres sont Sales, les toilettes également. Aucun service, même au buffet quand on leur demande ou sont les cuillères ils vous ignorent ou bien ils râlent sans vous répondre
(Original)
Attention! j'étais volée dans cet Hotel, dans ma chambre plus précisément! et je ne suis pas la seule victime. Quand j'ai alerté la réception j'étais choquée de leur froideur , limite ils allaient me dire (ce n'est que 50€), aucune prise en charge. le lendemain la "responsable " m'avait indiqué qu'il vont voir, mais rien n'a été fait. et étant donné que je ne suis pas la seule , y a plusieurs victimes qui témoignent de la même expérience que moi, je vois qu'il s'agit d'une bande de voleurs qui se couvrent entre eux. Hotel qui prétend être 5 étoiles alors que c'est loin d'être le cas. les chambres sont Sales, les toilettes également. Aucun service, même au buffet quand on leur demande ou sont les cuillères ils vous ignorent ou bien ils râlent sans vous répondre
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Chaymae Vlogs & Lifestylea year ago on Google3/5
(Translated by Google) Clean hotel, friendly staff, but breakfast every time you forget something, you also have to review the prices. …
(Translated by Google) Clean hotel, friendly staff, but breakfast every time you forget something, you also have to review the prices.
(Original)
Hôtel propre, personnel sympa mais le petit dej à chaque fois on oublie quelque chose, il faut aussi revoir les prix.
(Original)
Hôtel propre, personnel sympa mais le petit dej à chaque fois on oublie quelque chose, il faut aussi revoir les prix.
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Nasima Adamje5 years ago on Google5/5
(Translated by Google) Very nice hotel staff very welcoming. very fast restaurant service .buffet garnished with all variety of fruit meat vegetable and succulent desserts. To say an excellent stay …
(Translated by Google) Very nice hotel staff very welcoming. very fast restaurant service .buffet garnished with all variety of fruit meat vegetable and succulent desserts. To say an excellent stay
(Original)
Très bien comme hôtel personnel très accueillant . service du restaurant très rapide .buffet garni de toute variété de légume de viande de fruit et des desserts succulent. Pour dire un séjour excellent
(Original)
Très bien comme hôtel personnel très accueillant . service du restaurant très rapide .buffet garni de toute variété de légume de viande de fruit et des desserts succulent. Pour dire un séjour excellent
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Youssef “Youssef B” BOUGOUBA5 months ago on Google3/5
(Translated by Google) I hope it will be renovated for the better!
(Original) …
(Original) …
(Translated by Google) I hope it will be renovated for the better!
(Original)
J'espère qu'il sera rénové pour le mieux !
(Original)
J'espère qu'il sera rénové pour le mieux !
Trip typeVacation · Couple
Rooms3.0
Service5.0
Location5.0
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Viriato T.B3 years ago on Google5/5
(Translated by Google) Comfortable hotel , clean rooms with air conditioning , the restaurant with luxury buffet , large and clean pool , the downside is that the pool closes at 8 pm , which we think is very early , the staff is friendly …
(Translated by Google) Comfortable hotel , clean rooms with air conditioning , the restaurant with luxury buffet , large and clean pool , the downside is that the pool closes at 8 pm , which we think is very early , the staff is friendly and welcoming , I recommend it as a place to stay in city of marrakech
(Original)
Hotel confortável , quartos limpos com ar condicionado , o restaurante com buffet de luxo , piscina grande e limpa , parte negativa é que a piscina encerra às 20 h o que achamos muito cedo mesmo , o pessoal é simpático e acolhedor , recomendo como lugar de estadia na cidade de marrakech
(Original)
Hotel confortável , quartos limpos com ar condicionado , o restaurante com buffet de luxo , piscina grande e limpa , parte negativa é que a piscina encerra às 20 h o que achamos muito cedo mesmo , o pessoal é simpático e acolhedor , recomendo como lugar de estadia na cidade de marrakech
Response from the owner2 years ago
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
Cordially
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Souad MAAD4 years ago on Google4/5
(Translated by Google) Hotel well run, the food is quite good and varied. The staff is professional and pleasant. The 2 swimming pool managers Zakaria and Driss are very good, they are really to be encouraged. On the other hand, the musical …
(Translated by Google) Hotel well run, the food is quite good and varied. The staff is professional and pleasant. The 2 swimming pool managers Zakaria and Driss are very good, they are really to be encouraged. On the other hand, the musical entertainment and aqua gym as well as the animator leave something to be desired ..... the Manager must make an effort at this level to deserve the 5 stars. Thanks
(Original)
Hotel bien tenu, la nourriture est assez bien et variée. Le personnel est professionnel et agréable. Les 2 responsables piscine Zakaria et Driss sont très bien ils sont vraiment à encourager. Par contre l'animation musical et aqua gym ainsi que l'animateur laissent à désirer .....le Manager doit faire des efforts à ce niveau pour mériter les 5 étoiles. Merci
(Original)
Hotel bien tenu, la nourriture est assez bien et variée. Le personnel est professionnel et agréable. Les 2 responsables piscine Zakaria et Driss sont très bien ils sont vraiment à encourager. Par contre l'animation musical et aqua gym ainsi que l'animateur laissent à désirer .....le Manager doit faire des efforts à ce niveau pour mériter les 5 étoiles. Merci
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ISRAEL3 years ago on Google4/5
(Translated by Google) Very nice family hotel. The rooms are large and the beds comfortable. Breakfast a bit weak.
The Staff is undoubtedly the best in the hotel. Special mention for Mr. Semo …
The Staff is undoubtedly the best in the hotel. Special mention for Mr. Semo …
(Translated by Google) Very nice family hotel. The rooms are large and the beds comfortable. Breakfast a bit weak.
The Staff is undoubtedly the best in the hotel. Special mention for Mr. Semo hammed during the night shift. Friendly, helpful and very professional.
Thank you all
(Original)
Hotel muy bonito y familiar. Las habitaciones son grandes y las camas confortables. El desayuno un poco flojo.
El Staff lo mejor sin duda del hotel. Especial mención por Mr. Semo hammed durante el turno de noche. Amable,servicial y muy profesional.
Gracias a todos
The Staff is undoubtedly the best in the hotel. Special mention for Mr. Semo hammed during the night shift. Friendly, helpful and very professional.
Thank you all
(Original)
Hotel muy bonito y familiar. Las habitaciones son grandes y las camas confortables. El desayuno un poco flojo.
El Staff lo mejor sin duda del hotel. Especial mención por Mr. Semo hammed durante el turno de noche. Amable,servicial y muy profesional.
Gracias a todos
Response from the owner2 years ago
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
Cordially
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Jörn Monstadt4 years ago on Google4/5
(Translated by Google) Very well located and nice hotel in Marrakech. Rooms are clean and tidy. Balcony and garden invite you to linger outside. Many restaurants, nightlife and smaller local shops for drinks and food nearby. Good for city …
(Translated by Google) Very well located and nice hotel in Marrakech. Rooms are clean and tidy. Balcony and garden invite you to linger outside. Many restaurants, nightlife and smaller local shops for drinks and food nearby. Good for city tours! Organization and reception unfortunately a bit slow. The service orientation still offers development potential.
(Original)
Sehr gut gelegenes und schönes Hotel in Marrakesch. Zimmer sind sauber und ordentlich. Balkon und Garten laden zum draußen Verweilen ein. Viele Restaurants, Ausgehmoglichkeiten und kleinere lokale Läden für Getränke und Lebensmittel in der Nähe. Gut für City Touren geeignet! Organisation und Rezeption leider etwas langsam. Die Service Orientierung bietet noch Entwicklungspotentiale.
(Original)
Sehr gut gelegenes und schönes Hotel in Marrakesch. Zimmer sind sauber und ordentlich. Balkon und Garten laden zum draußen Verweilen ein. Viele Restaurants, Ausgehmoglichkeiten und kleinere lokale Läden für Getränke und Lebensmittel in der Nähe. Gut für City Touren geeignet! Organisation und Rezeption leider etwas langsam. Die Service Orientierung bietet noch Entwicklungspotentiale.
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Daniela Della Ricca4 years ago on Google2/5
(Translated by Google) It absolutely does not live up to expectations. It is certainly not 5 star. Rude and inefficient staff. Old and not very clean rooms. Breakfast in the standard. I do not recommend …
(Translated by Google) It absolutely does not live up to expectations. It is certainly not 5 star. Rude and inefficient staff. Old and not very clean rooms. Breakfast in the standard. I do not recommend
(Original)
Non è assolutamente all'altezza delle aspettative. Certamente non è un 5 stelle. Personale scortese e poco efficiente. Stanze vetuste e poco pulite.colazione nello standard. Non consiglio
(Original)
Non è assolutamente all'altezza delle aspettative. Certamente non è un 5 stelle. Personale scortese e poco efficiente. Stanze vetuste e poco pulite.colazione nello standard. Non consiglio
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Nathalie Lecat Delabye2 years ago on Google3/5
(Translated by Google) Hotel so called high standard ...
We were in the room on the 1st floor, room above the restaurant..very noisy, the morning .. nothing in the mini bar. …
We were in the room on the 1st floor, room above the restaurant..very noisy, the morning .. nothing in the mini bar. …
(Translated by Google) Hotel so called high standard ...
We were in the room on the 1st floor, room above the restaurant..very noisy, the morning .. nothing in the mini bar.
Floor staff and 1 l home very pleasant, personal restaurant less pleasant ..
(Original)
Hotel soit disant de haut standing...
Nous étions dans la chambre au 1 er etage , chambre au-dessus du restaurant..très bruyants, le matin.. rien dans le mini bar.
Personnels d etage et 1 l accueil tres agréables, personnels au restaurant moins agréables..
We were in the room on the 1st floor, room above the restaurant..very noisy, the morning .. nothing in the mini bar.
Floor staff and 1 l home very pleasant, personal restaurant less pleasant ..
(Original)
Hotel soit disant de haut standing...
Nous étions dans la chambre au 1 er etage , chambre au-dessus du restaurant..très bruyants, le matin.. rien dans le mini bar.
Personnels d etage et 1 l accueil tres agréables, personnels au restaurant moins agréables..
Response from the owner2 years ago
(Translated by Google) Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
(Original)
Bonjour, Merci d'avoir pris le temps de nous raconter votre expérience après votre séjour à l'Atlas Medina & Spa Marrakech, Nous regrettons que le service n'ait pas répondu à vos attentes. Votre avis est très important pour nous, ca nous remplit d’énergie afin de toujours nous améliorer. Nous avons pris note de toutes vos remarques qui seront bien entendu, partagées avec l’ensemble de nos équipes pour améliorer nos services et prestations et mieux vous servir afin de regagner votre confiance.
Très cordialement,
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Mohamed Reda OUZAA3 years ago on Google1/5
(Translated by Google) I do not recommend this hotel, the breakfast is really too poor, we would say a 3 star, the rooms are fine, in the swimming pool there are electric bulbs with their cables floating around. To avoid. …
(Translated by Google) I do not recommend this hotel, the breakfast is really too poor, we would say a 3 star, the rooms are fine, in the swimming pool there are electric bulbs with their cables floating around. To avoid.
(Original)
Je vous déconseille cet hôtel, le petit déjeuner est vraiment trop minable, on dirai un 3 étoiles, les chambres ça va, dans la piscines il y a les ampoules électriques avec leurs câbles qui flotte. À éviter.
(Original)
Je vous déconseille cet hôtel, le petit déjeuner est vraiment trop minable, on dirai un 3 étoiles, les chambres ça va, dans la piscines il y a les ampoules électriques avec leurs câbles qui flotte. À éviter.
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Asmâa Bassouri4 years ago on Google3/5
(Translated by Google) Establishment not a five-star hotel. It has no night club, has only one small bar; it does not have a conference room and shares that of a hotel adjoining (atlas asni). But all this will be a lesser evil compared to …
(Translated by Google) Establishment not a five-star hotel. It has no night club, has only one small bar; it does not have a conference room and shares that of a hotel adjoining (atlas asni). But all this will be a lesser evil compared to the noise pollution that there is at night, even though it is yet located in a quiet area. But weird noises (whose origin I do not understand) do not stop at night.
(Original)
Établissement n'ayant rien d'un cinq étoiles. Il n'a pas de night club, dispose d'un seul petit bar; il ne compte pas de salle de conférence et partage celle d'un hôtel mitoyen (atlas asni). Mais tout ceci ne serai qu'un moindre mal comparé à la pollution sonore qu'il y a la nuit, et ce quand bien même il est pourtant situé dans une zone calme. Mais des bruits bizarres (dont je n'ai compris la provenance) n'arrêtent pas la nuit.
(Original)
Établissement n'ayant rien d'un cinq étoiles. Il n'a pas de night club, dispose d'un seul petit bar; il ne compte pas de salle de conférence et partage celle d'un hôtel mitoyen (atlas asni). Mais tout ceci ne serai qu'un moindre mal comparé à la pollution sonore qu'il y a la nuit, et ce quand bien même il est pourtant situé dans une zone calme. Mais des bruits bizarres (dont je n'ai compris la provenance) n'arrêtent pas la nuit.
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Maria Lorusso4 years ago on Google5/5
(Translated by Google) Wonderful structure the only flaw that compared to the other hotels of the Mistral circuit, this one has. The not so rich buffet often lacked the watermelon melon fruit …
(Translated by Google) Wonderful structure the only flaw that compared to the other hotels of the Mistral circuit, this one has. The not so rich buffet often lacked the watermelon melon fruit
(Original)
Meravigliosa struttura l'unica pecca che rispetto agli altri hotel del circuito Mistral , questo ha. Il buffet non altrettanto ricco spesso mancava la frutta melone cocomero
(Original)
Meravigliosa struttura l'unica pecca che rispetto agli altri hotel del circuito Mistral , questo ha. Il buffet non altrettanto ricco spesso mancava la frutta melone cocomero
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ABDELHAK RAHALa year ago on Google5/5
(Translated by Google) Spacious and comfortable room. Courteous and friendly staff. Perfect location. …
(Translated by Google) Spacious and comfortable room. Courteous and friendly staff. Perfect location.
(Original)
Chambre spacieuse et confortable. Personnel courtois et sympathique. Emplacement idéal.
(Original)
Chambre spacieuse et confortable. Personnel courtois et sympathique. Emplacement idéal.
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佐山陽介3 years ago on Google1/5
(Translated by Google) It's terrible here. The safety box was also broken, the phone was also broken, I asked the front desk to replace it, but it was all ignored and a very unfriendly response was taken. Since it was the last day, the …
(Translated by Google) It's terrible here. The safety box was also broken, the phone was also broken, I asked the front desk to replace it, but it was all ignored and a very unfriendly response was taken. Since it was the last day, the currency exchange was also ripped off. 2600 dirham ⇨ I came for 200 euros and was taken 40 euros. The rice was full of flies and had a subtle taste. .
(Original)
ここはひどいです。セーフティボックスも壊れてて、電話も壊れてました、フロントに取り替えをお願いしましたが全て無視されとても無愛想な対応を取られました。最終日だったので両替もかなりぼったくられました。2600ディルハム⇨200ユーロで来て40ユーロを取られました。ご飯はハエがたかってて味も微妙でした。。
(Original)
ここはひどいです。セーフティボックスも壊れてて、電話も壊れてました、フロントに取り替えをお願いしましたが全て無視されとても無愛想な対応を取られました。最終日だったので両替もかなりぼったくられました。2600ディルハム⇨200ユーロで来て40ユーロを取られました。ご飯はハエがたかってて味も微妙でした。。
Trip typeVacation · Family
Rooms2.0
Service1.0
Location2.0
Response from the owner2 years ago
(Translated by Google) Hi, Thank you for your experiences after staying at Atlas Medina & Spa Marrakech. I regret that the service did not meet your expectations. Your opinion is very important to us. It fills us with energy and enables us to constantly improve. We have recorded all your comments. Of course, we are shared with all teams to improve our services and benefits and to provide better service to regain our confidence. Very sincerely
(Original)
こんにちは、アトラスメディナ＆スパマラケシュにご滞在後のご経験をお聞かせいただき、ありがとうございます。 サービスがあなたの期待に応えられなかったことを残念に思います。 あなたの意見は私たちにとって非常に重要です。それは私たちをエネルギーで満たし、私たちが常に改善できるようにします。 私たちはあなたのすべてのコメントを記録しました。もちろん、私たちのサービスと利点を改善し、自信を取り戻すためにより良いサービスを提供するために、すべてのチームと共有されます。非常に心から、
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Liliane Casanovas2 years ago on Google4/5
(Translated by Google) the rooms are spacious but little light to read. The empty minibar. Good breakfast but bad coffee if you want espresso you have to pay. dinner psii psiii …
(Translated by Google) the rooms are spacious but little light to read. The empty minibar. Good breakfast but bad coffee if you want espresso you have to pay. dinner psii psiii
(Original)
las habitaciones son espaciosas pero poca luz para leer. El minibar vacio. el desayuno bueno pero cafe malo si quieres expreso hay que pagar. la cena psii psiii
(Original)
las habitaciones son espaciosas pero poca luz para leer. El minibar vacio. el desayuno bueno pero cafe malo si quieres expreso hay que pagar. la cena psii psiii
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
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Mário Gomes4 years ago on Google3/5
(Translated by Google) Lamentable the lack of organization in the Restaurant service .... Waiting queues, due to excessive delay, in the replacement of food, either main dishes such as utensils ... In breakfasts, incredible, or expected by …
(Translated by Google) Lamentable the lack of organization in the Restaurant service .... Waiting queues, due to excessive delay, in the replacement of food, either main dishes such as utensils ... In breakfasts, incredible, or expected by cups, or by fruit , or by cheese, or by anything ........
Suggestions .... They put more tables of support so that the clients can be used, and there would be this confusion and this unnecessary stress for those who go of vacations ..... Lamentable !!!!
(Original)
Lamentável a falta de organização no serviço de Restaurante.... Filas de espera, por demora excessiva, na reposição dos alimentos, quer pratos principais, como utensílios... Nos pequenos almoços, incrível, ou se espera por chávenas, ou por fruta, ou por queijo, ou por qualquer coisa........
Sugestões.... Metam mais mesas de apoio para que os clientes possam se servir, e não haveria esta confusão e este stress desnecessário para quem vai de férias..... Lamentável!!!!
Suggestions .... They put more tables of support so that the clients can be used, and there would be this confusion and this unnecessary stress for those who go of vacations ..... Lamentable !!!!
(Original)
Lamentável a falta de organização no serviço de Restaurante.... Filas de espera, por demora excessiva, na reposição dos alimentos, quer pratos principais, como utensílios... Nos pequenos almoços, incrível, ou se espera por chávenas, ou por fruta, ou por queijo, ou por qualquer coisa........
Sugestões.... Metam mais mesas de apoio para que os clientes possam se servir, e não haveria esta confusão e este stress desnecessário para quem vai de férias..... Lamentável!!!!
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Moh Mohcin3 years ago on Google4/5
(Translated by Google) The hotel is well located . The restoration is better when there are not enough people otherwise you will not find any fork. …
(Translated by Google) The hotel is well located . The restoration is better when there are not enough people otherwise you will not find any fork.
(Original)
L Hotel est très bien situé . La restauration est meilleure lorsque il y a pas assez de monde sinon vous ne trouverez aucune fourchette.
(Original)
L Hotel est très bien situé . La restauration est meilleure lorsque il y a pas assez de monde sinon vous ne trouverez aucune fourchette.
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Jean-Yves TRIVIER3 years ago on Google3/5
(Translated by Google) Wifi very inefficient and pity that the heated indoor pool is paid in view of the price of the rooms. But friendly welcome and smiling staff. …
(Translated by Google) Wifi very inefficient and pity that the heated indoor pool is paid in view of the price of the rooms. But friendly welcome and smiling staff.
(Original)
Wifi très peu performant et dommage que la piscine chauffée intérieure soit payante au vu du prix des chambres. Mais accueil aimable et personnel souriant.
(Original)
Wifi très peu performant et dommage que la piscine chauffée intérieure soit payante au vu du prix des chambres. Mais accueil aimable et personnel souriant.
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Solo Solace3 years ago on Google4/5
(Translated by Google) If only the breakfast staff were “genuine” .. I asked for water .. I was told that it was available at the buffet .. there was hardly any .. the Server = smooth talker . .classic for a Marrakchi .. but overall good as …
(Translated by Google) If only the breakfast staff were “genuine” .. I asked for water .. I was told that it was available at the buffet .. there was hardly any .. the Server = smooth talker . .classic for a Marrakchi .. but overall good as a hotel (all aspects combined) ..
(Original)
Si seulement le staff au breakfast était “genuine “ .. j’ai demandé de l’eau .. on m’a dit que s’était disponible au buffet .. il n’y en avait guère.. le Serveur = baratineur .. classic pour un Marrakchi .. mais globalement bien comme hotel ( tout aspect confondu) ..
(Original)
Si seulement le staff au breakfast était “genuine “ .. j’ai demandé de l’eau .. on m’a dit que s’était disponible au buffet .. il n’y en avait guère.. le Serveur = baratineur .. classic pour un Marrakchi .. mais globalement bien comme hotel ( tout aspect confondu) ..
Response from the owner2 years ago
(Translated by Google) Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
(Original)
Bonjour, Merci d'avoir pris le temps de nous raconter votre expérience après votre séjour à l'Atlas Medina & Spa Marrakech, Nous regrettons que le service n'ait pas répondu à vos attentes. Votre avis est très important pour nous, ca nous remplit d’énergie afin de toujours nous améliorer. Nous avons pris note de toutes vos remarques qui seront bien entendu, partagées avec l’ensemble de nos équipes pour améliorer nos services et prestations et mieux vous servir afin de regagner votre confiance.
Très cordialement,
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Dr Kaouther SOUSSOU3 years ago on Google1/5
(Translated by Google) I share with you the bad experience my sister had so that you do not fall into the same trap as her
So, she was a victim of the Atlas hotel and Medina spa in Marrakech, which has …
So, she was a victim of the Atlas hotel and Medina spa in Marrakech, which has …
(Translated by Google) I share with you the bad experience my sister had so that you do not fall into the same trap as her
So, she was a victim of the Atlas hotel and Medina spa in Marrakech, which has its 5 stars only in the name (yes yes victim and you will understand)
She went there as part of a business trip so at first she didn't pay attention to the dirt in the room, the quality of the food, the diluted orange juice (too watered down) in the water, ... It was not his first stay in Morocco (the good memories of his old Moroccan escapades calmed his discontent)
And then, it was compensated by the beauty of the city, the kindness of its inhabitants.
On the last day, she and her colleagues organized a quad bike ride. She thought it was wiser to leave her purse and some of her money in her room; the cleaning service was supposed to have already been done (assumed because the dirt under the bed was not removed since the reception of the room: for 3 days) we were not going to rummage in his bag and steal it anyway !
Unfortunately, on her return to the hotel, she found that she was stolen. She immediately walked over to reception to check with surveillance cameras who entered her room when she was not there. The incident could have been closed, but no. She was treated to incredible indifference and nonchalence (it seems they were used to this kind of complaints and that was the last of their worries !!), a lack of respect, and we left it. Poireauter supposedly the manager was not there and she was the only one authorized to view the cameras, no one could replace her (you can imagine !!!) and asked her to come back the next day (she had to leave the hotel on next day at 9am and they knew it)
She took her illness patiently, showed up the next morning early in the morning and it was worse: sly smiles, rudeness, ... She then showed them the photos she took of the room and the dirt that accumulated there and threatened to release them. And as if by magic, the manager shows up immediately and has as an answer "I just saw the cameras (how fast) and there is nothing". In other words, the victim of the theft either lied or the money evaporated. No excuse! Nothing !
Excuse me, but I wouldn't want other people to have this VERY bad experience
(Original)
Je partage avec vous la mauvaise expérience que ma soeur a vécue afin que vous ne tombiez pas dans le même piège qu'elle
Alors, elle a été victime de l'hôtel l'Atlas et Medina spa de Marrakech, qui n'a de ses 5 étoiles que le nom (oui oui victime et vous allez comprendre)
Elle y est allée dans le cadre d'un voyage d'affaires, donc au début, elle n'a pas fait attention à la saleté de la chambre, à la qualité de la nourriture, au jus d'orange dilué (trop dilué) dans l'eau, ... Ce n'était pas son premier séjour au Maroc (les bons souvenirs de ses anciennes escapades marocaines calmaient son mécontentement)
Et puis, c'était compensé par la beauté de la ville, la gentillesse de ses habitantes et habitants.
Le dernier jour, elle et ses collègues avaient organisé une sortie en quad. Elle a jugé que c'était plus sage de laisser son sac à main et une partie de son argent dans sa chambre ; le service de ménage était supposé être déjà fait (supposé parce que la saleté sous la lit n'a pas été enlevée depuis la réception de la chambre : depuis 3 jours) on n'allait pas fouiller dans son sac et la voler quand-même !
Malheureusement, à son retour à l'hôtel, elle a constaté qu'elle a été volée. Elle s'est dirigée immédiatement vers la réception afin qu'ils vérifient avec les caméras de surveillance qui est entré dans sa chambre quand elle n'y était pas. L'incident aurait pu être clos, mais non. Elle a eu droit à une indifférence et une nonchalence inouies (on dirait qu'ils étaient haitués à ce genre de réclamations et que c'était le dernier de leur soucis !!), à un manque de respect, et on l'a laissé poireauter soit-disant la responsable n'était pas là et elle était la seule habilitée à visionner les caméras, personne ne pouvait la remplacer (vous imaginez !!!) et lui ont demandé de revenir le lendemain (elle devait quitter l'hôtel le lendemain à 9h du matin et ils le savaient)
Elle a pris son mal en patience, s'est présentée le lendemain matin à la première heure et c'était pire : sourires sournois, impolitesse,... Elle leur a montré alors les photos qu'elle a prises de la chambre et de la saleté qui s'y accumulait et a menacé de les publier. Et comme par magie, la responsable se présente immédiatement et n'a comme réponse que " je viens de voir les caméras (quelle rapidité) et il n'y a rien". Autrement dit, la victime du vol a soit menti, soit l'argent s'est évaporé. Aucune excuse! Rien !
Excusez-moi, mais je voudrais pas que d'autres personnes vivent cette TRÈS mauvaise expérience
So, she was a victim of the Atlas hotel and Medina spa in Marrakech, which has its 5 stars only in the name (yes yes victim and you will understand)
She went there as part of a business trip so at first she didn't pay attention to the dirt in the room, the quality of the food, the diluted orange juice (too watered down) in the water, ... It was not his first stay in Morocco (the good memories of his old Moroccan escapades calmed his discontent)
And then, it was compensated by the beauty of the city, the kindness of its inhabitants.
On the last day, she and her colleagues organized a quad bike ride. She thought it was wiser to leave her purse and some of her money in her room; the cleaning service was supposed to have already been done (assumed because the dirt under the bed was not removed since the reception of the room: for 3 days) we were not going to rummage in his bag and steal it anyway !
Unfortunately, on her return to the hotel, she found that she was stolen. She immediately walked over to reception to check with surveillance cameras who entered her room when she was not there. The incident could have been closed, but no. She was treated to incredible indifference and nonchalence (it seems they were used to this kind of complaints and that was the last of their worries !!), a lack of respect, and we left it. Poireauter supposedly the manager was not there and she was the only one authorized to view the cameras, no one could replace her (you can imagine !!!) and asked her to come back the next day (she had to leave the hotel on next day at 9am and they knew it)
She took her illness patiently, showed up the next morning early in the morning and it was worse: sly smiles, rudeness, ... She then showed them the photos she took of the room and the dirt that accumulated there and threatened to release them. And as if by magic, the manager shows up immediately and has as an answer "I just saw the cameras (how fast) and there is nothing". In other words, the victim of the theft either lied or the money evaporated. No excuse! Nothing !
Excuse me, but I wouldn't want other people to have this VERY bad experience
(Original)
Je partage avec vous la mauvaise expérience que ma soeur a vécue afin que vous ne tombiez pas dans le même piège qu'elle
Alors, elle a été victime de l'hôtel l'Atlas et Medina spa de Marrakech, qui n'a de ses 5 étoiles que le nom (oui oui victime et vous allez comprendre)
Elle y est allée dans le cadre d'un voyage d'affaires, donc au début, elle n'a pas fait attention à la saleté de la chambre, à la qualité de la nourriture, au jus d'orange dilué (trop dilué) dans l'eau, ... Ce n'était pas son premier séjour au Maroc (les bons souvenirs de ses anciennes escapades marocaines calmaient son mécontentement)
Et puis, c'était compensé par la beauté de la ville, la gentillesse de ses habitantes et habitants.
Le dernier jour, elle et ses collègues avaient organisé une sortie en quad. Elle a jugé que c'était plus sage de laisser son sac à main et une partie de son argent dans sa chambre ; le service de ménage était supposé être déjà fait (supposé parce que la saleté sous la lit n'a pas été enlevée depuis la réception de la chambre : depuis 3 jours) on n'allait pas fouiller dans son sac et la voler quand-même !
Malheureusement, à son retour à l'hôtel, elle a constaté qu'elle a été volée. Elle s'est dirigée immédiatement vers la réception afin qu'ils vérifient avec les caméras de surveillance qui est entré dans sa chambre quand elle n'y était pas. L'incident aurait pu être clos, mais non. Elle a eu droit à une indifférence et une nonchalence inouies (on dirait qu'ils étaient haitués à ce genre de réclamations et que c'était le dernier de leur soucis !!), à un manque de respect, et on l'a laissé poireauter soit-disant la responsable n'était pas là et elle était la seule habilitée à visionner les caméras, personne ne pouvait la remplacer (vous imaginez !!!) et lui ont demandé de revenir le lendemain (elle devait quitter l'hôtel le lendemain à 9h du matin et ils le savaient)
Elle a pris son mal en patience, s'est présentée le lendemain matin à la première heure et c'était pire : sourires sournois, impolitesse,... Elle leur a montré alors les photos qu'elle a prises de la chambre et de la saleté qui s'y accumulait et a menacé de les publier. Et comme par magie, la responsable se présente immédiatement et n'a comme réponse que " je viens de voir les caméras (quelle rapidité) et il n'y a rien". Autrement dit, la victime du vol a soit menti, soit l'argent s'est évaporé. Aucune excuse! Rien !
Excusez-moi, mais je voudrais pas que d'autres personnes vivent cette TRÈS mauvaise expérience
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Stefano Vicari3 years ago on Google3/5
(Translated by Google) centrally located hotel, pleasant pool with good customer service. large and comfortable rooms. breakfast so and so …
(Translated by Google) centrally located hotel, pleasant pool with good customer service. large and comfortable rooms. breakfast so and so
(Original)
albergo in posizione centrale, piscina piacevole con un buon servizio di assistenza ai clienti. stanze grandi e comode. prima colazione così e così
(Original)
albergo in posizione centrale, piscina piacevole con un buon servizio di assistenza ai clienti. stanze grandi e comode. prima colazione così e così
Response from the owner2 years ago
(Translated by Google) Hello, thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa in Marrakech. We are sorry that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all our teams to improve our services and benefits and better serve you in order to regain your trust.
(Original)
Ciao, grazie per il tempo dedicato a raccontarci la tua esperienza dopo il tuo soggiorno all'Atlas Medina & Spa di Marrakech. Ci dispiace che il servizio non abbia soddisfatto le tue aspettative. La tua opinione è molto importante per noi, ci riempie di energia in modo che possiamo sempre migliorare. Abbiamo preso nota di tutti i tuoi commenti, che saranno ovviamente condivisi con tutti i nostri team per migliorare i nostri servizi e benefici e servirti meglio al fine di ritrovare la tua fiducia.Cordialmente
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Karin2 years ago on Google3/5
(Translated by Google) Our last hotel on the tour - in itself a very nice hotel with impressive entrance area and garden with pool 👍, everything was clean and well-kept, but ... Complaints, which I have already read in older reviews, have …
(Translated by Google) Our last hotel on the tour - in itself a very nice hotel with impressive entrance area and garden with pool 👍, everything was clean and well-kept, but ... Complaints, which I have already read in older reviews, have apparently not been resolved to this day (clogged drain in the Wash basin, missing, fallen out of mosaic tiles in the bathroom, flooding in the bathroom after showering! Even now, Asian tour groups cleared the breakfast buffet and it was apparently not easy to refill. Dinner at HP is still inferior! high! - (We had booked premium hotels with at least 5 * country category for the trip, but none really corresponded to that 😳)
(Original)
Unser letztes Hotel auf der Rundreise - Ansich ein sehr schönes Hotel beeindruckender Eingangsbereich und Garten mit Pool 👍 , alles sauber und gepflegt, aber... Reklamationen , die ich in älteren Rezensionen schon gelesen habe, wurden scheinbar bis heute nicht beseitigt ( verstopfter Abfluss im Waschbecken, fehlende , herausgefallene Mosaiksteine im Bad , Überschwemmung im Bad nach dem Duschen! Auch jetzt räumten asiatischen Reisegruppen das Frühstücksbüffet ab und nachgelegt werden konnte man scheinbar nicht so schnell. Das Abendessen bei HP ist immer noch minderwertig☹️! Zudem erschienen die Getränkepreise hier sehr hoch! - ( Wir hatten für die Reise Premiumhotels mit min . 5* Landeskategorie gebucht, aber keines entsprach dem wirklich 😳)
(Original)
Unser letztes Hotel auf der Rundreise - Ansich ein sehr schönes Hotel beeindruckender Eingangsbereich und Garten mit Pool 👍 , alles sauber und gepflegt, aber... Reklamationen , die ich in älteren Rezensionen schon gelesen habe, wurden scheinbar bis heute nicht beseitigt ( verstopfter Abfluss im Waschbecken, fehlende , herausgefallene Mosaiksteine im Bad , Überschwemmung im Bad nach dem Duschen! Auch jetzt räumten asiatischen Reisegruppen das Frühstücksbüffet ab und nachgelegt werden konnte man scheinbar nicht so schnell. Das Abendessen bei HP ist immer noch minderwertig☹️! Zudem erschienen die Getränkepreise hier sehr hoch! - ( Wir hatten für die Reise Premiumhotels mit min . 5* Landeskategorie gebucht, aber keines entsprach dem wirklich 😳)
Response from the owner2 years ago
(Translated by Google) Hello, we regret that the service did not meet your expectations, we have taken note of all of your comments to improve our services and benefits and to offer you a better service to regain your trust.
(Original)
Hallo,Wir bedauern, dass der Service Ihre Erwartungen nicht erfüllt hat.Wir haben alle Ihre Kommentare zur Kenntnis genommen, um unsere Dienstleistungen und Vorteile zu verbessern und Ihnen einen besseren Service zu bieten, um Ihr Vertrauen wiederzugewinnen.Sehr herzlich,
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Liliana Martinho4 years ago on Google1/5
(Translated by Google) I did not enjoy the experience at this location. On the day of checking out they made me pay for water we had not consumed. We tried to explain the situation but they were completely unpleasant. We had to pay for the …
(Translated by Google) I did not enjoy the experience at this location. On the day of checking out they made me pay for water we had not consumed. We tried to explain the situation but they were completely unpleasant. We had to pay for the water but it was a lousy experience.
(Original)
Não gostei da experiência neste local. No dia de fazer o check out fizeram me pagar uma água que não tinhamos consumido. Tentamos explicar a situação mas eles foram completamente desagradáveis. Tivemos que pagar a água mas foi uma péssima experiência.
(Original)
Não gostei da experiência neste local. No dia de fazer o check out fizeram me pagar uma água que não tinhamos consumido. Tentamos explicar a situação mas eles foram completamente desagradáveis. Tivemos que pagar a água mas foi uma péssima experiência.
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Moussa Omouri4 years ago on Google1/5
(Translated by Google) Hotel well located but the girls at the reception are unpleasant they do nothing the bad catering the breakfast not bad the tourist tax too expensive they left me a bill of more than 1000 dirhams for a week 2 adults …
(Translated by Google) Hotel well located but the girls at the reception are unpleasant they do nothing the bad catering the breakfast not bad the tourist tax too expensive they left me a bill of more than 1000 dirhams for a week 2 adults and 2 children I prefer take the hotel opposite next time because Atlas medina does not deserve 5*
(Original)
Hôtel bien situé mais les filles à l’accueil sont désagréables elles font rien la restauration mauvaise le petit déjeuner pas mal la taxe de séjour trop chère ils m’ont sortis une facture de plus de 1000 dirhams pour une semaine 2adultes et 2 enfants je préfère prendre l’hôtel en face la prochaine fois parce que Atlas médina ne mérite pas 5*
(Original)
Hôtel bien situé mais les filles à l’accueil sont désagréables elles font rien la restauration mauvaise le petit déjeuner pas mal la taxe de séjour trop chère ils m’ont sortis une facture de plus de 1000 dirhams pour une semaine 2adultes et 2 enfants je préfère prendre l’hôtel en face la prochaine fois parce que Atlas médina ne mérite pas 5*
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Giorgio Fonda5 years ago on Google5/5
(Translated by Google) Nice hotel, with large and comfortable rooms.
Everything, or almost everything, very well cared for.
Nice park with good sized swimming pool. …
Everything, or almost everything, very well cared for.
Nice park with good sized swimming pool. …
(Translated by Google) Nice hotel, with large and comfortable rooms.
Everything, or almost everything, very well cared for.
Nice park with good sized swimming pool.
The buffet restaurant is also good.
(Original)
Bell'albergo, con stanze ampie e comode.
Tutto, o quasi, molto curato.
Bel parco con ottima piscina di buona dimensioni.
Bene anche il ristorante a buffet.
Everything, or almost everything, very well cared for.
Nice park with good sized swimming pool.
The buffet restaurant is also good.
(Original)
Bell'albergo, con stanze ampie e comode.
Tutto, o quasi, molto curato.
Bel parco con ottima piscina di buona dimensioni.
Bene anche il ristorante a buffet.
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José Eduardo Pachá4 years ago on Google1/5
(Translated by Google) Unfortunately a terrible service! Lazy receptionists who seem to be doing you a big favor all the time. With the group I was in, they were extremely rude and, of course, missed the bill up. …
(Translated by Google) Unfortunately a terrible service! Lazy receptionists who seem to be doing you a big favor all the time. With the group I was in, they were extremely rude and, of course, missed the bill up.
The pool is beautiful. But until then ... In front there is a competitor that looks much better called Movenpick. I plan to return to Marrakech. But I will definitely never return to Atlas Medina!
(Original)
Infelizmente um péssimo atendimento! Recepcionistas preguiçosos que parecem estar te fazendo um grande favor o tempo todo. Com o grupo em que eu estava eles foram extremamente grosseiros e, é claro, erraram a conta pra cima.
A piscina é linda. Mas até aí... Em frente tem um concorrente que parece muito melhor chamado Movenpick. Pretendo voltar a Marrakech. Mas com certeza nunca mais voltarei ao Atlas Medina!
The pool is beautiful. But until then ... In front there is a competitor that looks much better called Movenpick. I plan to return to Marrakech. But I will definitely never return to Atlas Medina!
(Original)
Infelizmente um péssimo atendimento! Recepcionistas preguiçosos que parecem estar te fazendo um grande favor o tempo todo. Com o grupo em que eu estava eles foram extremamente grosseiros e, é claro, erraram a conta pra cima.
A piscina é linda. Mas até aí... Em frente tem um concorrente que parece muito melhor chamado Movenpick. Pretendo voltar a Marrakech. Mas com certeza nunca mais voltarei ao Atlas Medina!
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Tal On Zehavita year ago on Google4/5
(Translated by Google) Friendly and courteous service, large and well-equipped rooms, however the food needs improvement as well as the slowness in serving and service. …
(Translated by Google) Friendly and courteous service, large and well-equipped rooms, however the food needs improvement as well as the slowness in serving and service.
(Original)
שירות ידידותי ואדיב, חדרים גדולים ומאובזרים, יחד עם זאת האוכל טעון שיפור כמו גם האיטיות בהגשה ובמתן שירות.
(Original)
שירות ידידותי ואדיב, חדרים גדולים ומאובזרים, יחד עם זאת האוכל טעון שיפור כמו גם האיטיות בהגשה ובמתן שירות.
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Fouad Benbaraka3 years ago on Google2/5
(Translated by Google) Room at almost 100.00 Eur per night.
Accommodation and low budget formula.
At breakfast, if you want an Espresso or Double Espresso coffee, you have to pay …
Accommodation and low budget formula.
At breakfast, if you want an Espresso or Double Espresso coffee, you have to pay …
(Translated by Google) Room at almost 100.00 Eur per night.
Accommodation and low budget formula.
At breakfast, if you want an Espresso or Double Espresso coffee, you have to pay extra.
The cost of an espresso coffee is 0.10 Eur.
This is pettiness.
(Original)
Chambre à presque 100,00 Eur par nuit.
Formule hébergement et petit budget.
Au petit déjeuner, si vous voulez un café Expresso ou double Expresso, il faut payer un supplément.
Le coût d'un café expresso est de 0,10 Eur.
C'est de la mesquinerie.
Accommodation and low budget formula.
At breakfast, if you want an Espresso or Double Espresso coffee, you have to pay extra.
The cost of an espresso coffee is 0.10 Eur.
This is pettiness.
(Original)
Chambre à presque 100,00 Eur par nuit.
Formule hébergement et petit budget.
Au petit déjeuner, si vous voulez un café Expresso ou double Expresso, il faut payer un supplément.
Le coût d'un café expresso est de 0,10 Eur.
C'est de la mesquinerie.
Trip typeVacation · Family
Rooms3.0
Service3.0
Location4.0
Response from the owner2 years ago
(Translated by Google) Hello, We regret that the service did not meet your expectations. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
(Original)
Bonjour, Nous regrettons que le service n'ait pas répondu à vos attentes. Nous avons pris note de toutes vos remarques qui seront bien entendu, partagées avec l’ensemble de nos équipes pour améliorer nos services et prestations et mieux vous servir afin de regagner votre confiance.
Très cordialement,
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Margarethe Schnait2 years ago on Google5/5
(Translated by Google) Huge, well-kept rooms. The breakfast buffet is a bit weak, especially when Asian tour groups are present, it is emptied in a very short time. …
(Translated by Google) Huge, well-kept rooms. The breakfast buffet is a bit weak, especially when Asian tour groups are present, it is emptied in a very short time.
(Original)
Riesige, gepflegte Zimmer. Das Frühstücksbuffet schwächelt etwas, besonders wenn asiatische Reisegruppen anwesend sind wird es in kürzester Zeit leer geräumt.
(Original)
Riesige, gepflegte Zimmer. Das Frühstücksbuffet schwächelt etwas, besonders wenn asiatische Reisegruppen anwesend sind wird es in kürzester Zeit leer geräumt.
Response from the owner2 years ago
(Translated by Google) Thank you for your feedback, I hope to see you soon
(Original)
Vielen Dank für Ihr FeedbackIch hoffe wir sehen uns bald
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Wafa Sefriouia year ago on Google3/5
(Translated by Google) Very nice room and very nice view on the swimming pool but poorly equipped and poor communication. …
(Translated by Google) Very nice room and very nice view on the swimming pool but poorly equipped and poor communication.
(Original)
Très belle chambre et très belle vue sur piscine mais mal équipée et mauvaise communication.
(Original)
Très belle chambre et très belle vue sur piscine mais mal équipée et mauvaise communication.
Trip typeVacation
Rooms4.0
Service2.0
Location4.0
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Adela Sánchez Buenadicha4 years ago on Google1/5
(Translated by Google) One of the worst hotels that I have visited. A room based on repeated calls to the reception we have been building. Room for 3 people with the extra bed not done until 23:00. Pillow without pillow cover, another half …
(Translated by Google) One of the worst hotels that I have visited. A room based on repeated calls to the reception we have been building. Room for 3 people with the extra bed not done until 23:00. Pillow without pillow cover, another half hour of waiting, without enough towels, two when it should be 3, the same with bath slippers. Safe without working, effectively, another half hour of waiting. And to top it off they also have private use that at 24:00 the music of the hotel bar is at full speed and you hear a lot. NOT TO RETURN IN THREE LIVES. We will also protest to Polytours for offering this type of hotels that although they are in the area of Marrakech hotels should not be included in the offers of the tour operators.
(Original)
Uno de los peores hoteles que me ha tocado visitar. Una habitación que a base de llamadas reiteradas a la recepción hemos ido construyendo. Habitación para 3 personas con la cama supletoria sin hacer hasta las 23:00. Almohada sin cubre almohada, otra media hora de espera, sin toallas suficientes, dos cuando deberían ser 3, lo mismo con las zapatillas de baño. Caja fuerte sin funcionar, efectivamente, otra media hora aprox de espera. Y para colmo lo tienen también uso privado que a las 24:00 la música del bar del hotel está a todo trapo y se escucha un montón. PARA NO VOLVER EN TRES VIDAS. Vamos a protestar también a Polytours por ofertar este tipo de hoteles que si bien están en la zona de hoteles de Marrakech no deberían figurar en las ofertas de los tour operadores.
(Original)
Uno de los peores hoteles que me ha tocado visitar. Una habitación que a base de llamadas reiteradas a la recepción hemos ido construyendo. Habitación para 3 personas con la cama supletoria sin hacer hasta las 23:00. Almohada sin cubre almohada, otra media hora de espera, sin toallas suficientes, dos cuando deberían ser 3, lo mismo con las zapatillas de baño. Caja fuerte sin funcionar, efectivamente, otra media hora aprox de espera. Y para colmo lo tienen también uso privado que a las 24:00 la música del bar del hotel está a todo trapo y se escucha un montón. PARA NO VOLVER EN TRES VIDAS. Vamos a protestar también a Polytours por ofertar este tipo de hoteles que si bien están en la zona de hoteles de Marrakech no deberían figurar en las ofertas de los tour operadores.
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Marco Muraro4 years ago on Google3/5
(Translated by Google) Unfortunately many problems with the maintenance of the rooms. Slow service. Maybe undersized personnel from the structure. However kind. …
(Translated by Google) Unfortunately many problems with the maintenance of the rooms. Slow service. Maybe undersized personnel from the structure. However kind.
(Original)
Purtroppo molti problemi con la manutenzione delle camere. Servizio lento. Forse personale sottodimensionato rispetto alla struttura. Comunque gentili.
(Original)
Purtroppo molti problemi con la manutenzione delle camere. Servizio lento. Forse personale sottodimensionato rispetto alla struttura. Comunque gentili.
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Dorsaf Mhidi4 years ago on Google2/5
(Translated by Google) Very disappointed with its services compared to its prices we hear too much noise inside the rooms the wifi does not exist also 0 connection the breakfast is not at the level of its prices........ ...I will never …
(Translated by Google) Very disappointed with its services compared to its prices we hear too much noise inside the rooms the wifi does not exist also 0 connection the breakfast is not at the level of its prices........ ...I will never return to this hotel
(Original)
Très déçue de ses prestations par rapport à ses prix on entend trop de bruit à l'intérieur des chambres le wifi n'existe pas aussi 0 connexion le petit déjeuner n'est pas au niveau de ses prix........... je ne retournera jamais à cet hôtel
(Original)
Très déçue de ses prestations par rapport à ses prix on entend trop de bruit à l'intérieur des chambres le wifi n'existe pas aussi 0 connexion le petit déjeuner n'est pas au niveau de ses prix........... je ne retournera jamais à cet hôtel
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Xavier M4 years ago on Google3/5
(Translated by Google) Really 4 star hotel. Despite those responsible for the SPA, the very friendly reception / information staff and restaurants - especially SAIDA bar …
(Translated by Google) Really 4 star hotel. Despite those responsible for the SPA, the very friendly reception / information staff and restaurants - especially SAIDA bar
and MARIEM who made our experience enjoyable at the hotel and marrakech in general. Housekeeping service quite poor.
(Original)
Hotel realmente de 4 estrellas. A pesar de los responsables del SPA, el personal muy amable de recepcion / informacion y restaurantes - bar sobretodo SAIDA
y MARIEM que hicieron que nuestra experiencia fuese agradable en el hotel y marrakech en general. El servicio de Housekeeping bastante pobre.
and MARIEM who made our experience enjoyable at the hotel and marrakech in general. Housekeeping service quite poor.
(Original)
Hotel realmente de 4 estrellas. A pesar de los responsables del SPA, el personal muy amable de recepcion / informacion y restaurantes - bar sobretodo SAIDA
y MARIEM que hicieron que nuestra experiencia fuese agradable en el hotel y marrakech en general. El servicio de Housekeeping bastante pobre.
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Nadia Younesa year ago on Google5/5
(Translated by Google) excellent
I highly recommend
The whole team of kindness and efficiency especially the reception BIG THANKS! …
I highly recommend
The whole team of kindness and efficiency especially the reception BIG THANKS! …
(Translated by Google) excellent
I highly recommend
The whole team of kindness and efficiency especially the reception BIG THANKS!
(Original)
excellent
Je recommande vivement
Toute l'équipe d'une gentillesse et efficacité surtout la réception GRAND MERCI !
I highly recommend
The whole team of kindness and efficiency especially the reception BIG THANKS!
(Original)
excellent
Je recommande vivement
Toute l'équipe d'une gentillesse et efficacité surtout la réception GRAND MERCI !
Rooms5.0
Service5.0
Location5.0
Response from the ownera year ago
(Translated by Google) Dear Customer,
Thank you for sharing your experience on Google following your recent stay at the Atlas Medina & Spa.
We hope to have the pleasure of welcoming you very soon.
Cordially,
Managing Director - Atlas Medina & Spa
(Original)
Cher client,
Nous vous remercions d'avoir partagé votre expérience sur Google suite à votre récent séjour à l'Atlas Medina & Spa.
Nous espérons avoir le plaisir de vous accueillir très prochainement.
Cordialement,
Directeur Général - Atlas Medina & Spa
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ZAKARIA EL HADASSIa year ago on Google1/5
(Translated by Google) Disappointing.
Air conditioning which generates an enormous noise: the 328 / 3rd floor, old and completely worn towels and in insufficient number, dirty balcony. …
Air conditioning which generates an enormous noise: the 328 / 3rd floor, old and completely worn towels and in insufficient number, dirty balcony. …
(Translated by Google) Disappointing.
Air conditioning which generates an enormous noise: the 328 / 3rd floor, old and completely worn towels and in insufficient number, dirty balcony.
(Original)
Décevant.
Clim qui génère un bruit énorme: la 328/3etage, serviettes vieilles et complètement uséeset en nombre insuffisant, balcon sale.
Air conditioning which generates an enormous noise: the 328 / 3rd floor, old and completely worn towels and in insufficient number, dirty balcony.
(Original)
Décevant.
Clim qui génère un bruit énorme: la 328/3etage, serviettes vieilles et complètement uséeset en nombre insuffisant, balcon sale.
Response from the ownera year ago
(Translated by Google) Dear Customer,
First of all, we thank you for taking some of your precious time to write us your feedback regarding your recent stay at Atlas Medina & Spa.
It is always very important for us to receive the opinions of our customers because it allows us to better understand the points on which we must improve in order to satisfy all of our customers.
Therefore, we are sorry to read that you were not fully satisfied with our services. We will take your comments into consideration in order to try to provide you with a flawless stay in the future.
We hope to have the chance to welcome you again in order to regain your confidence and offer you a stay that meets your expectations.
Yours truly,
Managing Director - Atlas Medina & Spa.
(Original)
Cher Client,
Tout d'abord, nous vous remercions d'avoir pris une partie de votre précieux temps afin de nous écrire votre retour concernant votre récent séjour à l'Atlas Medina & Spa.
C'est toujours très important pour nous de recevoir les avis de nos clients car cela nous permets de mieux comprendre les points sur lesquels nous devons nous améliorer afin de satisfaire l'ensemble de notre clientèle.
Par conséquent, nous sommes désolés de lire que vous n'avez pas été pleinement satisfait de nos prestations. Nous allons prendre en considération vos remarques afin d'essayer de vous offrir un séjour irréprochable à l'avenir.
Nous espérons avoir la chance de vous accueillir de nouveau afin de regagner votre confiance et vous offrir un séjour à la hauteur de vos attentes.
Bien à vous,
Directeur Général - Atlas Medina & Spa.
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Lina NADIFI4 years ago on Google2/5
(Translated by Google) Bad value for money, outdated rooms, at best a 4 *. The wifi works poorly in the rooms, the pool is dirty, the breakfast disappointing …
(Translated by Google) Bad value for money, outdated rooms, at best a 4 *. The wifi works poorly in the rooms, the pool is dirty, the breakfast disappointing
(Original)
Mauvais rapport qualité prix, chambres vieillotes, au mieux un 4*. Le wifi fonctionne mal dans les chambres, la piscine est sale, le petit déjeuner décevant
(Original)
Mauvais rapport qualité prix, chambres vieillotes, au mieux un 4*. Le wifi fonctionne mal dans les chambres, la piscine est sale, le petit déjeuner décevant
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Abdelghani Oudahaa year ago on Google3/5
(Translated by Google) Hotel that deserves to be better.
Success. …
Success. …
(Translated by Google) Hotel that deserves to be better.
Success.
(Original)
Hôtel qui mérite devenir mieux ..
Bonne réussite.
Success.
(Original)
Hôtel qui mérite devenir mieux ..
Bonne réussite.
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Jamal Bellaaraj2 years ago on Google4/5
(Translated by Google) Good welcome. Good clean service but you have to treat mosquitoes and put in some fish in rooms like other hotels …
(Translated by Google) Good welcome. Good clean service but you have to treat mosquitoes and put in some fish in rooms like other hotels
(Original)
Bon accueil. Bon service propre mais il faut traiter les moustiques et poser des pontoufs dans les chambres comme les autre hôtels
(Original)
Bon accueil. Bon service propre mais il faut traiter les moustiques et poser des pontoufs dans les chambres comme les autre hôtels
Response from the owner2 years ago
(Translated by Google) We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
Cordially
(Original)
Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous faire profiter d'un séjour aussi "exceptionnel" que le précédent !
Cordialement
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游本三3 years ago on Google5/5
(Translated by Google) Comfortable accommodation, this is a long-established hotel, and the quality and attitude of catering services are good. …
(Translated by Google) Comfortable accommodation, this is a long-established hotel, and the quality and attitude of catering services are good.
(Original)
舒適的住宿環境，這是建築久遠的飯店，餐飲服務品質及態度都不錯。
(Original)
舒適的住宿環境，這是建築久遠的飯店，餐飲服務品質及態度都不錯。
Response from the owner2 years ago
(Translated by Google) We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
cordially
(Original)
Nous voudrions tout d'abord vous remercier pour votre témoignage après votre dernier séjour à l'Atlas Medina & Spa Marrakech. Nous sommes ravis de constater à quel point notre hôtel a répondu à vos attentes et vous assure que ce fut un grand plaisir de vous voir content. Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous faire profiter d'un séjour aussi "exceptionnel" que le précédent !
Cordialement
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José Ignacio González Curis3 years ago on Google3/5
(Translated by Google) Sloppy dirty old man
A closet door was about to fall
They hardly clean the rooms …
A closet door was about to fall
They hardly clean the rooms …
(Translated by Google) Sloppy dirty old man
A closet door was about to fall
They hardly clean the rooms
They change the sheets and towels and nothing else
Leave a paper thrown on purpose to see if they cleaned and the paper in the same place without moving for 3 days
The nice and big place with pool and Spa and other good things
(Original)
Viejo sucio descuidado
Una puerta del clóset estaba a punto de caerse
Casi no limpian los cuartos
Cambian las sábanas y las toallas y nada más
Deje un papel tirado apropósito para ver si limpiaban y los 3 días el papel en el mismo lugar sin moverse
El lugar bonito y grande con alberca y Spa y otras serie de cosas bien
A closet door was about to fall
They hardly clean the rooms
They change the sheets and towels and nothing else
Leave a paper thrown on purpose to see if they cleaned and the paper in the same place without moving for 3 days
The nice and big place with pool and Spa and other good things
(Original)
Viejo sucio descuidado
Una puerta del clóset estaba a punto de caerse
Casi no limpian los cuartos
Cambian las sábanas y las toallas y nada más
Deje un papel tirado apropósito para ver si limpiaban y los 3 días el papel en el mismo lugar sin moverse
El lugar bonito y grande con alberca y Spa y otras serie de cosas bien
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Enis Ozyar3 years ago on Google2/5
(Translated by Google) Very outdated hotel. Everything was broken and old. The breakfast was medium quality. Very hard to say 5 stars. Look deep into alternative places. …
(Translated by Google) Very outdated hotel. Everything was broken and old. The breakfast was medium quality. Very hard to say 5 stars. Look deep into alternative places.
(Original)
Çok eskimiş bir otel. Her şey kırık ve eski. Kahvaltısı orta kalitede . 5 yıldız demek çok zor. Alternatif yerlere bakın derin.
(Original)
Çok eskimiş bir otel. Her şey kırık ve eski. Kahvaltısı orta kalitede . 5 yıldız demek çok zor. Alternatif yerlere bakın derin.
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
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Youssef Abid11 months ago on Google1/5
(Translated by Google) Catastrophic. Very bad service, bureaucratic... majority of the staff is aggressive... very poor quality food …
(Translated by Google) Catastrophic. Very bad service, bureaucratic... majority of the staff is aggressive... very poor quality food
(Original)
Catastrophique. Service très mauvais, bureaucratique..majorité du personnel est agressif...nourriture de trez mauvaise qualité
(Original)
Catastrophique. Service très mauvais, bureaucratique..majorité du personnel est agressif...nourriture de trez mauvaise qualité
Trip typeBusiness
Rooms1.0
Service1.0
Location4.0
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Miriam Martinez2 years ago on Google4/5
(Translated by Google) Great. Good and clean cheerful atmosphere and accommodation. International cuisine, but of poor quality …
(Translated by Google) Great. Good and clean cheerful atmosphere and accommodation. International cuisine, but of poor quality
(Original)
Excelente. Atmosfera alegre e acomodação boas e limpas. Cozinha internacional, porém de péssima qualidade
(Original)
Excelente. Atmosfera alegre e acomodação boas e limpas. Cozinha internacional, porém de péssima qualidade
Response from the owner2 years ago
(Translated by Google) We would like to thank you for your testimony after your last stay at Atlas Medina & Spa Marrakech. We hope to have the pleasure of welcoming you again so that you can enjoy a stay as "exceptional" as the previous one!
(Original)
Gostaríamos de agradecer pelo seu testemunho após a sua última estadia no Atlas Medina & Spa Marrakech. Esperamos ter o prazer de recebê-lo novamente para que você desfrute de uma estadia tão "excepcional" quanto a anterior!cordialmente
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Ansam Zrikema year ago on Google5/5
(Translated by Google) Very good quality of service and professionalism, our guests were delighted by this relaxing weekend at Atlas Medina, thank you very much to all the staff. …
(Translated by Google) Very good quality of service and professionalism, our guests were delighted by this relaxing weekend at Atlas Medina, thank you very much to all the staff.
(Original)
Très bonne qualité de service et de professionnalisme, nos invités ont été enchantés par ce weekend de détente à Atlas Medina, merci beaucoup à tout le staff.
(Original)
Très bonne qualité de service et de professionnalisme, nos invités ont été enchantés par ce weekend de détente à Atlas Medina, merci beaucoup à tout le staff.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Soula Anastasiou2 years ago on Google5/5
(Translated by Google) Clean and spacious rooms, very good service, large and beautiful garden. It offers comfortable and beautiful accommodation and the staff is very friendly and polite !!! It is also very close to central places you want …
(Translated by Google) Clean and spacious rooms, very good service, large and beautiful garden. It offers comfortable and beautiful accommodation and the staff is very friendly and polite !!! It is also very close to central places you want to visit and go on foot ... Only the food is a little mediocre I would say ...
(Original)
Καθαρά και ευρύχωρα δωμάτια, πολύ καλή εξυπηρέτηση, μεγάλος και όμορφος κήπος. Προσφέρει άνετη και όμορφη διαμονή και το προσωπικό είναι πολύ φιλικό και ευγενικό!!!Επίσης είναι πολύ κοντά σε κεντρικά μέρη που θέλεις να επισκεφθείς και πας με τα πόδια... Μόνο το φαγητό είναι λίγο μέτριο θα έλεγα...
(Original)
Καθαρά και ευρύχωρα δωμάτια, πολύ καλή εξυπηρέτηση, μεγάλος και όμορφος κήπος. Προσφέρει άνετη και όμορφη διαμονή και το προσωπικό είναι πολύ φιλικό και ευγενικό!!!Επίσης είναι πολύ κοντά σε κεντρικά μέρη που θέλεις να επισκεφθείς και πας με τα πόδια... Μόνο το φαγητό είναι λίγο μέτριο θα έλεγα...
Response from the owner2 years ago
THANK YOU
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Romina Gambino3 years ago on Google4/5
(Translated by Google) Imposing hotel in the heart of Marrakech. Accommodation, services and culinary offer up to the standard indicated …
(Translated by Google) Imposing hotel in the heart of Marrakech. Accommodation, services and culinary offer up to the standard indicated
(Original)
Imponente Struttura alberghiera nel cuore di Marrakech. Alloggi, servizi ed offerta culinaria all'altezza dello standard indicato
(Original)
Imponente Struttura alberghiera nel cuore di Marrakech. Alloggi, servizi ed offerta culinaria all'altezza dello standard indicato
Response from the owner2 years ago
(Translated by Google) THANK YOU
(Original)
MERCI
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Gwenaelle Moret4 years ago on Google4/5
(Translated by Google) Very nice hotel, very welcoming staff. Small flat on the morning and evening buffets that really leaves no choice, too bad. Gwenaelle …
(Translated by Google) Very nice hotel, very welcoming staff. Small flat on the morning and evening buffets that really leaves no choice, too bad. Gwenaelle
(Original)
Très bel hotel , personnels très accueillant. Petit bémol sur les buffets du matin et du soir qui ne laisse vraiment pas de choix , bien dommage . Gwenaelle
(Original)
Très bel hotel , personnels très accueillant. Petit bémol sur les buffets du matin et du soir qui ne laisse vraiment pas de choix , bien dommage . Gwenaelle
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Brigitte ARNOULD4 years ago on Google3/5
(Translated by Google) Very nice beautiful pool. Room a bit older but ok. Restaurant rather European with some Moroccan specialties: ok no more. …
(Translated by Google) Very nice beautiful pool. Room a bit older but ok. Restaurant rather European with some Moroccan specialties: ok no more.
(Original)
Tres joli cadre belle piscinr. Chambre un peu vieillissante mais correct. Restaurant plutot européen avec quelques spécialités marocaines : correct sans plus.
(Original)
Tres joli cadre belle piscinr. Chambre un peu vieillissante mais correct. Restaurant plutot européen avec quelques spécialités marocaines : correct sans plus.
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Said Elkanouna year ago on Google5/5
(Translated by Google) Impeccable service even during periods
Containment and I salute the staff
For his courage despite the very long stop …
Containment and I salute the staff
For his courage despite the very long stop …
(Translated by Google) Impeccable service even during periods
Containment and I salute the staff
For his courage despite the very long stop
Due to covid 19
(Original)
Service impeccable même en période
De confinement et je salue le personnel
Pour son courage malgré le très long arrêt
Dû au covid 19
Containment and I salute the staff
For his courage despite the very long stop
Due to covid 19
(Original)
Service impeccable même en période
De confinement et je salue le personnel
Pour son courage malgré le très long arrêt
Dû au covid 19
Response from the ownera year ago
(Translated by Google) Dear Said ELKANOUN,
Thank you for taking the time to share your opinion on Google.com We are very happy to read your satisfaction following your recent stay at the Atlas Médina hotel. We look forward to welcoming you again! cordially
(Original)
Cher Said ELKANOUN ,
Merci d'avoir pris le temps de partager votre avis sur Google.com Nous sommes très heureux de lire votre satisfaction suite à votre récent séjour à l'hôtel Atlas Médina Au plaisir de vous accueillir à nouveau ! Cordialement
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fidel bobadillaa year ago on Google5/5
(Translated by Google) Excellent hotel very good rooms swimming pools
Good lighting …
Good lighting …
(Translated by Google) Excellent hotel very good rooms swimming pools
Good lighting
(Original)
Excelente hotel muy buenas habitaciones piscinas
Buena iluminación
Good lighting
(Original)
Excelente hotel muy buenas habitaciones piscinas
Buena iluminación
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Cassandre Huiban4 years ago on Google5/5
(Translated by Google) I've been going there every year for 4 years and it's just perfect! The hotel, the rooms, the swimming pool but above all the hotel staff are exceptional! …
(Translated by Google) I've been going there every year for 4 years and it's just perfect! The hotel, the rooms, the swimming pool but above all the hotel staff are exceptional!
See you next year !
(Original)
J’y retourne tous les ans depuis 4 années et c’est juste parfait ! L’hotel, les chambres, la piscine mais surtout le personnel de l’hôtel est exceptionnel !
À l’année prochaine !
See you next year !
(Original)
J’y retourne tous les ans depuis 4 années et c’est juste parfait ! L’hotel, les chambres, la piscine mais surtout le personnel de l’hôtel est exceptionnel !
À l’année prochaine !
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Magdalena K.4 years ago on Google5/5
(Translated by Google) Very comfortable rooms. Breakfasts with a lot of variety. Typical sweets from Morocco and the tea - delicious. All clean. Dinners somewhat worse for the variety. …
(Translated by Google) Very comfortable rooms. Breakfasts with a lot of variety. Typical sweets from Morocco and the tea - delicious. All clean. Dinners somewhat worse for the variety.
(Original)
Habitaciones muy cómodos. Desayunos con mucha variedad. Tipicos dulces de Morocco y el té - delicioso. Todo limpio. Cenas algo peor por la variedad.
(Original)
Habitaciones muy cómodos. Desayunos con mucha variedad. Tipicos dulces de Morocco y el té - delicioso. Todo limpio. Cenas algo peor por la variedad.
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Maggie Chen4 years ago on Google4/5
(Translated by Google) Nice room but not very good service, good breakfast, very unpalatable dinner, often lack of towels …
(Translated by Google) Nice room but not very good service, good breakfast, very unpalatable dinner, often lack of towels
(Original)
房間不錯 但是服務不太好 早餐不錯 晚餐非常難吃 常常缺毛巾
(Original)
房間不錯 但是服務不太好 早餐不錯 晚餐非常難吃 常常缺毛巾
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Abdellah Garmali4 years ago on Google5/5
(Translated by Google) The Atlas Medina & Spa is surrounded by a 5 hectare garden in the heart of the Hivernage district in Marrakech. It has rooms with private bathrooms, a spa and free parking. …
(Translated by Google) The Atlas Medina & Spa is surrounded by a 5 hectare garden in the heart of the Hivernage district in Marrakech. It has rooms with private bathrooms, a spa and free parking.
The air-conditioned rooms at Atlas Medina & Spa are equipped with a TV and a private bathroom. Some have a terrace overlooking the pool or the garden and all have free Wi-Fi.
You will have access to the Atlas Medina swimming pools and its garden with palm trees. In addition, access to the spa is possible at an additional cost. A fitness center is also offered at the hotel.
Couples particularly like the location of this property. They give it the score of 8.3 for a stay for two.
(Original)
L'Atlas Medina & Spa est entouré d'un jardin de 5 hectares au cœur du quartier de l'Hivernage, à Marrakech. Il possède des chambres avec salle de bains privative, un spa et un parking gratuit.
Les chambres climatisées de l'Atlas Medina & Spa sont équipées d'une télévision et d'une salle de bains privative. Certaines disposent d'une terrasse donnant sur la piscine ou sur le jardin et toutes possèdent une connexion Wi-Fi gratuite.
Vous aurez accès aux piscines de l'Atlas Medina et à son jardin doté de palmiers. De plus, l'accès au spa est possible moyennant des frais supplémentaires. Un centre de remise en forme est également proposé à l'hôtel.
Les couples apprécient particulièrement l'emplacement de cet établissement. Ils lui donnent la note de 8,3 pour un séjour à deux.
The air-conditioned rooms at Atlas Medina & Spa are equipped with a TV and a private bathroom. Some have a terrace overlooking the pool or the garden and all have free Wi-Fi.
You will have access to the Atlas Medina swimming pools and its garden with palm trees. In addition, access to the spa is possible at an additional cost. A fitness center is also offered at the hotel.
Couples particularly like the location of this property. They give it the score of 8.3 for a stay for two.
(Original)
L'Atlas Medina & Spa est entouré d'un jardin de 5 hectares au cœur du quartier de l'Hivernage, à Marrakech. Il possède des chambres avec salle de bains privative, un spa et un parking gratuit.
Les chambres climatisées de l'Atlas Medina & Spa sont équipées d'une télévision et d'une salle de bains privative. Certaines disposent d'une terrasse donnant sur la piscine ou sur le jardin et toutes possèdent une connexion Wi-Fi gratuite.
Vous aurez accès aux piscines de l'Atlas Medina et à son jardin doté de palmiers. De plus, l'accès au spa est possible moyennant des frais supplémentaires. Un centre de remise en forme est également proposé à l'hôtel.
Les couples apprécient particulièrement l'emplacement de cet établissement. Ils lui donnent la note de 8,3 pour un séjour à deux.
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Nana Felicia3 years ago on Google4/5
(Translated by Google) Very nice hotel, spacious room, staff at the top. Very nice setting and location. …
(Translated by Google) Very nice hotel, spacious room, staff at the top. Very nice setting and location.
(Original)
Très bel hôtel, chambre spacieuse ,personnel au top. Très joli cadre et emplacement.
(Original)
Très bel hôtel, chambre spacieuse ,personnel au top. Très joli cadre et emplacement.
Response from the owner2 years ago
(Translated by Google) Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
(Original)
Bonjour, Merci d'avoir pris le temps de nous raconter votre expérience après votre séjour à l'Atlas Medina & Spa Marrakech, Nous regrettons que le service n'ait pas répondu à vos attentes. Votre avis est très important pour nous, ca nous remplit d’énergie afin de toujours nous améliorer. Nous avons pris note de toutes vos remarques qui seront bien entendu, partagées avec l’ensemble de nos équipes pour améliorer nos services et prestations et mieux vous servir afin de regagner votre confiance.
Très cordialement,
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Kat Kad3 years ago on Google2/5
(Translated by Google) Hotel good, but not very professional staff especially at the front desk, their ways of treating guests at work is mediocre …
(Translated by Google) Hotel good, but not very professional staff especially at the front desk, their ways of treating guests at work is mediocre
(Original)
Hotel bien, mais personnels pas très professionnels surtout à la réception, leurs facons de traiter les clients à travail est médiocre
(Original)
Hotel bien, mais personnels pas très professionnels surtout à la réception, leurs facons de traiter les clients à travail est médiocre
Response from the owner2 years ago
(Translated by Google) Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations.
Very cordially,
(Original)
Bonjour, Merci d'avoir pris le temps de nous raconter votre expérience après votre séjour à l'Atlas Medina & Spa Marrakech, Nous regrettons que le service n'ait pas répondu à vos attentes.
Très cordialement,
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Ana Maria Dominguez3 years ago on Google3/5
(Translated by Google) Hotel with good facilities that are not very well maintained. Friendly staff but little prepared. …
(Translated by Google) Hotel with good facilities that are not very well maintained. Friendly staff but little prepared.
(Original)
Hotel con buenas instalaciones que no muy bien mantenidas. Personal amable pero poco preparado.
(Original)
Hotel con buenas instalaciones que no muy bien mantenidas. Personal amable pero poco preparado.
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Jordi Duacastilla Seguraa year ago on Google3/5
(Translated by Google) understaffed
Missing important items in room. (Drinking water, bathrobe, slippers …
Missing important items in room. (Drinking water, bathrobe, slippers …
(Translated by Google) understaffed
Missing important items in room. (Drinking water, bathrobe, slippers
(Original)
Poco personal
Faltan objetos importantes en habitación. (Agua potable, albornoz, zapatillas
Missing important items in room. (Drinking water, bathrobe, slippers
(Original)
Poco personal
Faltan objetos importantes en habitación. (Agua potable, albornoz, zapatillas
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Brigitte Chevalier2 years ago on Google1/5
(Translated by Google) Corresponds to no 5 star hotel. Many defects in the rooms, which are not canceled despite reminders. Too bad. …
(Translated by Google) Corresponds to no 5 star hotel. Many defects in the rooms, which are not canceled despite reminders. Too bad.
(Original)
Entspricht kein 5 Sternenhotel. Viele Mängel in den Zimmern, die nicht aufgehoben werden trotz Mahnungen. Schade.
(Original)
Entspricht kein 5 Sternenhotel. Viele Mängel in den Zimmern, die nicht aufgehoben werden trotz Mahnungen. Schade.
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
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Stéphane PISKORZ4 years ago on Google3/5
(Translated by Google) Hotel very ok, nickel room, pool and nice outdoor, but I was very disappointed with the restaurant (buffet) …
(Translated by Google) Hotel very ok, nickel room, pool and nice outdoor, but I was very disappointed with the restaurant (buffet)
(Original)
Hôtel très correct, chambre nickel, piscine et extérieurs agréables, mais j'ai été très déçu par le restaurant (buffet)
(Original)
Hôtel très correct, chambre nickel, piscine et extérieurs agréables, mais j'ai été très déçu par le restaurant (buffet)
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Guillaume Treves4 years ago on Google3/5
(Translated by Google) The hotel is near the convention center, next to a mall but far from the medina.
The rooms are big but the beds are very firm, too. …
The rooms are big but the beds are very firm, too. …
(Translated by Google) The hotel is near the convention center, next to a mall but far from the medina.
The rooms are big but the beds are very firm, too.
(Original)
L'hôtel est près du palais des congrès, à côté d'un mail mais loin de la médina.
Les chambres sont grande mais les lit sont très ferme, trop.
The rooms are big but the beds are very firm, too.
(Original)
L'hôtel est près du palais des congrès, à côté d'un mail mais loin de la médina.
Les chambres sont grande mais les lit sont très ferme, trop.
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Elisa IJspeert3 years ago on Google4/5
(Translated by Google) The rooms and service good. The communication with the customers could be better especially regarding the spa. …
(Translated by Google) The rooms and service good. The communication with the customers could be better especially regarding the spa.
(Original)
De kamers en de service goed. De communicatie met de klanten kan beter vooral wat de spa betreft.
(Original)
De kamers en de service goed. De communicatie met de klanten kan beter vooral wat de spa betreft.
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elie Ilunga3 years ago on Google1/5
(Translated by Google) Housekeeping: the floor is washed the bed is but the bedding is not changed! HOTEL 5 * 🤔🤔 I do not recommend this hotel! …
(Translated by Google) Housekeeping: the floor is washed the bed is but the bedding is not changed! HOTEL 5 * 🤔🤔 I do not recommend this hotel!
(Original)
Ménage : le sol est lavé le lit est mais la literie n’est pas changé ! HÔTEL 5*🤔🤔 je vous déconseille cet hôtel !
(Original)
Ménage : le sol est lavé le lit est mais la literie n’est pas changé ! HÔTEL 5*🤔🤔 je vous déconseille cet hôtel !
Trip typeVacation · Friends
Rooms3.0
Service2.0
Location4.0
Response from the owner2 years ago
(Translated by Google) THANK YOU FOR YOUR COMMENT
(Original)
MERCI POUR VOTRE COMMENTAIRE
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taoufik badr3 years ago on Google2/5
(Translated by Google) Poor service, front desk clerk leaves very early before the replacement team arrives. Orange juice only water, nice room. …
(Translated by Google) Poor service, front desk clerk leaves very early before the replacement team arrives. Orange juice only water, nice room.
(Original)
Service médiocre, employé de la réception quitte très tôt avant l'arrivé de l'équipe remplacente. Jus d'orange que de l'eau, jolie chambre.
(Original)
Service médiocre, employé de la réception quitte très tôt avant l'arrivé de l'équipe remplacente. Jus d'orange que de l'eau, jolie chambre.
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Maria Bruno2 years ago on Google5/5
(Translated by Google) Fantastic ..... because ... different culture different food different language .... but tt projected to make you feel at ease. A lot of friendliness. A lot of education and .... cleanliness. …
(Translated by Google) Fantastic ..... because ... different culture different food different language .... but tt projected to make you feel at ease. A lot of friendliness. A lot of education and .... cleanliness.
(Original)
Fantastico.....perché...cultura diversa cibo diverso lingua diversa....ma tt proiettati a farti sentire a proprio agio.molta cordialità .molta educazione e....pulizia.
(Original)
Fantastico.....perché...cultura diversa cibo diverso lingua diversa....ma tt proiettati a farti sentire a proprio agio.molta cordialità .molta educazione e....pulizia.
Response from the owner2 years ago
Thank you for the five-star review. We really appreciate the support.
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abdel kadiria year ago on Google2/5
(Translated by Google) Air conditioning not functional! Indeed it is an oven not a room ... …
(Translated by Google) Air conditioning not functional! Indeed it is an oven not a room ...
(Original)
Clim non fonctionnel ! Enffet c est un four pas une chambre ...
(Original)
Clim non fonctionnel ! Enffet c est un four pas une chambre ...
Trip typeVacation
Location4.0
Response from the ownera year ago
(Translated by Google) Dear Kadiri,
A big thank you for taking the time to write to us and share your feelings following your stay in our Atlas Medina establishment,
Corrective actions have been implemented to improve our quality of service to always better satisfy you.
We hope to welcome you again at a future
cordially
(Original)
Cher Kadiri,
Un grand merci d'avoir pris le temps de nous écrire et faire part de votre ressenti suite à votre séjour dans notre établissement Atlas Médina,
Des actions correctives ont été mises en place afin d'améliorer notre qualité de service pour toujours mieux vous satisfaire.
Nous espérons vous recevoir de nouveau lors d'un prochain
Cordialement
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Alexandre Martins3 years ago on Google4/5
(Translated by Google) Nice hotel, meeting the standard requirements, with a good swimming pool and large garden. …
(Translated by Google) Nice hotel, meeting the standard requirements, with a good swimming pool and large garden.
(Original)
Hotel simpático, a cumprir os requisitos standard, com boa piscina e amplo jardim.
(Original)
Hotel simpático, a cumprir os requisitos standard, com boa piscina e amplo jardim.
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Ali Megzari8 months ago on Google1/5
(Translated by Google) No parking
Poor catering quality …
Poor catering quality …
(Translated by Google) No parking
Poor catering quality
(Original)
Pas de parking
Mauvaise qualité de restauration
Poor catering quality
(Original)
Pas de parking
Mauvaise qualité de restauration
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أبو العز2 years ago on Google4/5
(Translated by Google) Modern, ancient heritage, quiet setting, and fast check-in …
(Translated by Google) Modern, ancient heritage, quiet setting, and fast check-in
Sitting by the pool is beautiful but one adequate restaurant outside the hotel
(Original)
الحديث والتراث القديم والأجواء الهادئ وتسجيل دخول سريع
وجلسه على المسبح جميله لكن مطعم واحد وكافية خارج الفندق
Sitting by the pool is beautiful but one adequate restaurant outside the hotel
(Original)
الحديث والتراث القديم والأجواء الهادئ وتسجيل دخول سريع
وجلسه على المسبح جميله لكن مطعم واحد وكافية خارج الفندق
Response from the owner2 years ago
We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy.
Cordially
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Emanuela Luise3 years ago on Google5/5
(Translated by Google) Very large suite, with 3 bathrooms with clean rooms full of accessories …
(Translated by Google) Very large suite, with 3 bathrooms with clean rooms full of accessories
(Original)
Suite molto grande, con 3 bagni con camere pulite e piene di accessori
(Original)
Suite molto grande, con 3 bagni con camere pulite e piene di accessori
Response from the owner2 years ago
(Translated by Google) We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
cordially
(Original)
Nous voudrions tout d'abord vous remercier pour votre témoignage après votre dernier séjour à l'Atlas Medina & Spa Marrakech. Nous sommes ravis de constater à quel point notre hôtel a répondu à vos attentes et vous assure que ce fut un grand plaisir de vous voir content. Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous faire profiter d'un séjour aussi "exceptionnel" que le précédent !
Cordialement
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T. C Fox3 years ago on Google4/5
(Translated by Google) The environment as a whole shows the Arabian flavor. The facilities are complete. The service is good. The room is spacious and clean. …
(Translated by Google) The environment as a whole shows the Arabian flavor. The facilities are complete. The service is good. The room is spacious and clean.
(Original)
環境整體展現阿拉伯風味 設施完整 服務態度良好 房間寬敞乾淨
(Original)
環境整體展現阿拉伯風味 設施完整 服務態度良好 房間寬敞乾淨
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Francis Nicoud2 years ago on Google5/5
(Translated by Google) One of the best hotels .. next to the convention center ... very secure location …
(Translated by Google) One of the best hotels .. next to the convention center ... very secure location
(Original)
L un des meilleurs hôtels.. à côté du palais des congrès...endroit très sécurisé
(Original)
L un des meilleurs hôtels.. à côté du palais des congrès...endroit très sécurisé
Response from the owner2 years ago
(Translated by Google) Thanks for your comment, hope to see you soon.
(Original)
Merci pour votre commentaire, espérons vous voir bientôt.
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Louis Genin5 years ago on Google4/5
(Translated by Google) Superb hotel with the staff at the little care apart from the rooms often complete …
(Translated by Google) Superb hotel with the staff at the little care apart from the rooms often complete
(Original)
Hôtel superbe avec le personnel au petit soin mis à part les chambres souvent complet
(Original)
Hôtel superbe avec le personnel au petit soin mis à part les chambres souvent complet
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François Frédéric Mollet3 years ago on Google3/5
(Translated by Google) Good hotel, calm, excellent service. Repetitive, quickly boring background music. …
(Translated by Google) Good hotel, calm, excellent service. Repetitive, quickly boring background music.
(Original)
Bon hotel, calme, excellent service. Musique d'ambiance répétitive, vite lassante.
(Original)
Bon hotel, calme, excellent service. Musique d'ambiance répétitive, vite lassante.
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DRISS RHALIa year ago on Google5/5
(Translated by Google) Superb, clean hotel, to be redone
(Original) …
(Original) …
(Translated by Google) Superb, clean hotel, to be redone
(Original)
Superbe hôtel bien propre,a refaire
(Original)
Superbe hôtel bien propre,a refaire
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anne chang3 years ago on Google4/5
(Translated by Google) It is a good quality hotel in Morocco, clean and well equipped. …
(Translated by Google) It is a good quality hotel in Morocco, clean and well equipped.
(Original)
算是摩洛哥品質不錯的飯店，環境乾淨，設備齊全
(Original)
算是摩洛哥品質不錯的飯店，環境乾淨，設備齊全
Response from the owner2 years ago
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
Cordially
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adnane snoussi3 years ago on Google4/5
(Translated by Google) Pretty well-classed deparyment well served with a well-prepared team a quality restaurant served luggage room well positioned on rue Mohamad 6 next to the theater train disco menata molle …
(Translated by Google) Pretty well-classed deparyment well served with a well-prepared team a quality restaurant served luggage room well positioned on rue Mohamad 6 next to the theater train disco menata molle
(Original)
Jolie deparyement bien classe bien servie avec une equipe bien przt une resto de qualite servie chombre bagage bien positione sur rue Mohamad 6 acote du train teathre les disco le menata molle
(Original)
Jolie deparyement bien classe bien servie avec une equipe bien przt une resto de qualite servie chombre bagage bien positione sur rue Mohamad 6 acote du train teathre les disco le menata molle
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apa69809294 Apa3 years ago on Google4/5
(Translated by Google) Hotel fine. Improvable restaurant. Limited offer of food and beverages. proper care …
(Translated by Google) Hotel fine. Improvable restaurant. Limited offer of food and beverages. proper care
(Original)
Hotel bien. Restaurante mejorable. Escasa Oferta de alimentos y Bebidas. Atención adecuada
(Original)
Hotel bien. Restaurante mejorable. Escasa Oferta de alimentos y Bebidas. Atención adecuada
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Giulia Belfiore3 years ago on Google3/5
(Translated by Google) Hotel a little bit old and cleanliness of its kind to be optimized. beautiful panoramic view on the other hand …
(Translated by Google) Hotel a little bit old and cleanliness of its kind to be optimized. beautiful panoramic view on the other hand
(Original)
Albergo un pó vecchio nel suo genere e pulizia da ottimizzare. Vista panoramica bellissima in compenso
(Original)
Albergo un pó vecchio nel suo genere e pulizia da ottimizzare. Vista panoramica bellissima in compenso
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Vincenzo Santini3 years ago on Google5/5
(Translated by Google) Excellent hotel, good food, trained and friendly staff
(Original) …
(Original) …
(Translated by Google) Excellent hotel, good food, trained and friendly staff
(Original)
Ottimo albergo, buona cucina, personale preparato e cordiale
(Original)
Ottimo albergo, buona cucina, personale preparato e cordiale
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silvana castro4 years ago on Google5/5
(Translated by Google) Very good service, breakfast and dinner very good, impeccable pool and comfortable rooms …
(Translated by Google) Very good service, breakfast and dinner very good, impeccable pool and comfortable rooms
(Original)
Muy bien trato, desayuno y cena muy buenos, piscina impecable y cuartos cómodos
(Original)
Muy bien trato, desayuno y cena muy buenos, piscina impecable y cuartos cómodos
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ADIL AKESBI5 years ago on Google4/5
(Translated by Google) nice hotel. heartwarming welcome. clean. well located, parking problem. …
(Translated by Google) nice hotel. heartwarming welcome. clean. well located, parking problem.
(Original)
joli hôtel. accueil chaleureux. propre. bien situé, problème de parking.
(Original)
joli hôtel. accueil chaleureux. propre. bien situé, problème de parking.
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Moulay Ahmed DAOUD3 years ago on Google1/5
(Translated by Google) Bad experience, too expensive and the reception is very bad, I waited until 17h to get a room …
(Translated by Google) Bad experience, too expensive and the reception is very bad, I waited until 17h to get a room
(Original)
Mauvaise expérience, trop cher et l accueil est très nul, j ai attendu jusqu'à 17h pour obtenir une chambre
(Original)
Mauvaise expérience, trop cher et l accueil est très nul, j ai attendu jusqu'à 17h pour obtenir une chambre
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Julia Campos3 years ago on Google5/5
(Translated by Google) Excellent hotel.Beautiful rooms.A beautiful park.The best cordiality of the staff …
(Translated by Google) Excellent hotel.Beautiful rooms.A beautiful park.The best cordiality of the staff
(Original)
Excelente hotel.Hermosas habitaciones.Un parque precioso.Lo mejor la cordialidad del personal
(Original)
Excelente hotel.Hermosas habitaciones.Un parque precioso.Lo mejor la cordialidad del personal
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Raul Muñoz4 years ago on Google3/5
(Translated by Google) Good place. Only that I had to claim replenishment of towels and toilet of the room a couple of times and it is cataloged as 5 * …
(Translated by Google) Good place. Only that I had to claim replenishment of towels and toilet of the room a couple of times and it is cataloged as 5 *
(Original)
Buen lugar. Solo que tuve que reclamar reposición de toallas y aseo de la habitación un par de veces y está catalogado como 5 *
(Original)
Buen lugar. Solo que tuve que reclamar reposición de toallas y aseo de la habitación un par de veces y está catalogado como 5 *
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Nicole Bertrand4 years ago on Google5/5
(Translated by Google) Very pleasant stay in this welcoming hotel where the staff is very helpful …
(Translated by Google) Very pleasant stay in this welcoming hotel where the staff is very helpful
(Original)
Très agréable séjour dans cet hôtel accueillant où le personnel est très serviable
(Original)
Très agréable séjour dans cet hôtel accueillant où le personnel est très serviable
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Luis P5 years ago on Google5/5
(Translated by Google) Excellent hotel, service, food. Very nice place, beautiful heck and beautiful gardens …
(Translated by Google) Excellent hotel, service, food. Very nice place, beautiful heck and beautiful gardens
(Original)
Excelente hotel, servicio,comida. Muy lindo lugar,hermosa puñetas y bellos jardines
(Original)
Excelente hotel, servicio,comida. Muy lindo lugar,hermosa puñetas y bellos jardines
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Maria Teresa Couto4 years ago on Google5/5
(Translated by Google) Comfortable rooms, nice bathrooms but breakfasts with little variety of food. …
(Translated by Google) Comfortable rooms, nice bathrooms but breakfasts with little variety of food.
(Original)
Quartos confortáveis, casas de banho agradáveis mas pequenos almoços com pouca variedade de comida.
(Original)
Quartos confortáveis, casas de banho agradáveis mas pequenos almoços com pouca variedade de comida.
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E.M3 years ago on Google4/5
(Translated by Google) Good hotel, good value for money, cleanliness nickel.
(Original) …
(Original) …
(Translated by Google) Good hotel, good value for money, cleanliness nickel.
(Original)
Bon hôtel, bon rapport qualité prix, propreté nickel.
(Original)
Bon hôtel, bon rapport qualité prix, propreté nickel.
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Júlio César4 years ago on Google5/5
(Translated by Google) Great price, and very good facilities, full breakfast!
(Original) …
(Original) …
(Translated by Google) Great price, and very good facilities, full breakfast!
(Original)
Ótimo preço, e instalações muito boas, café da manhã completo!
(Original)
Ótimo preço, e instalações muito boas, café da manhã completo!
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Shimshon Kaufman11 months ago on Google4/5
(Translated by Google) Comfortable and spacious rooms. Wonderful hotel.
(Original) …
(Original) …
(Translated by Google) Comfortable and spacious rooms. Wonderful hotel.
(Original)
חדרים נוחים ומרווחים. מלון נפלא.
(Original)
חדרים נוחים ומרווחים. מלון נפלא.
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Jorge D'Agostino3 years ago on Google4/5
(Translated by Google) Very good rooms, but not prepared for many passengers due to lack of experience …
(Translated by Google) Very good rooms, but not prepared for many passengers due to lack of experience
(Original)
Muy buenas habitaciones, pero no preparado para muchos pasajeros por falta de experiencia
(Original)
Muy buenas habitaciones, pero no preparado para muchos pasajeros por falta de experiencia
Response from the owner2 years ago
HOPE TO SEE YOU SOON
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Graça França4 years ago on Google5/5
(Translated by Google) Spectacular this beautiful hotel in Marrakech! The rooms have a beautiful balcony and the room is beautiful. …
(Translated by Google) Spectacular this beautiful hotel in Marrakech! The rooms have a beautiful balcony and the room is beautiful.
(Original)
Espectacular este lindo hotel em Marrakech! Os quartos têm uma bela varanda e o quarto é lindíssimo.
(Original)
Espectacular este lindo hotel em Marrakech! Os quartos têm uma bela varanda e o quarto é lindíssimo.
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vincent michau5 years ago on Google2/5
(Translated by Google) Unpleasant reception reception
Clean room, but towels are missing
Meal not good …
Clean room, but towels are missing
Meal not good …
(Translated by Google) Unpleasant reception reception
Clean room, but towels are missing
Meal not good
Result: yep, okay!
(Original)
Accueil reception desagreable
Chambre propre.mais il manque les serviettes
Repas pas bon
Resultat : ouaip, bof !
Clean room, but towels are missing
Meal not good
Result: yep, okay!
(Original)
Accueil reception desagreable
Chambre propre.mais il manque les serviettes
Repas pas bon
Resultat : ouaip, bof !
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Meymi3 years ago on Google5/5
(Translated by Google) Large hotel with spacious rooms and located in the city center near the train station and convention center. …
(Translated by Google) Large hotel with spacious rooms and located in the city center near the train station and convention center.
(Original)
Grand hotel avec chambres spacieuses et se trouve au centre ville pres de la gare et palais des congrès.
(Original)
Grand hotel avec chambres spacieuses et se trouve au centre ville pres de la gare et palais des congrès.
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leghrissi filali4 years ago on Google4/5
(Translated by Google) Clean room but a small lack of maintenance including bathroom. …
(Translated by Google) Clean room but a small lack of maintenance including bathroom.
(Original)
Chambre propre mais un petit manque d entretien notamment salle de bain.
(Original)
Chambre propre mais un petit manque d entretien notamment salle de bain.
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Zoe Carduner7 months ago on Google4/5
(Translated by Google) Very well
(Original)
Très bien
(Original)
Très bien
SUAT ÖZGÜL3 years ago on Google4/5
(Translated by Google) 5-star, but there is no fridge in the rooms, even if there is no water. …
(Translated by Google) 5-star, but there is no fridge in the rooms, even if there is no water.
(Original)
5 yılızlı ama ,odalarında buzdolabı var su bile yok .
(Original)
5 yılızlı ama ,odalarında buzdolabı var su bile yok .
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Miao Miao2 years ago on Google5/5
(Translated by Google) Five-star hotel but slow tub drain pipe
(Original)
五星飯店 但浴缸管路排水慢
(Original)
五星飯店 但浴缸管路排水慢
Response from the owner2 years ago
(Translated by Google) After the last time you stay Atlas Medina & Spa Marrakech, we first want to thank you for your testimony. We are very pleased to see how our hotel to meet your expectations and assure you, I am glad to see that you are satisfied. We hope to welcome you again, allowing you to enjoy like the previous one "extraordinary" accommodation! kind
(Original)
在您最后一次入住Atlas Medina＆Spa Marrakech之后，我们首先要感谢您的见证。 我们很高兴看到我们的酒店如何满足您的期望，并向您保证，很高兴看到您满意。 我们希望再次欢迎您，使您像上一个一样享受“非凡”的住宿！亲切
Terezinha V. F. Calo4 years ago on Google5/5
(Translated by Google) Very nicely decorated, very tasty food, great accomodations. …
(Translated by Google) Very nicely decorated, very tasty food, great accomodations.
(Original)
Muito bem decorado, comida muito gostosas, acomodações ótimas.
(Original)
Muito bem decorado, comida muito gostosas, acomodações ótimas.
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Alicia Gumelli3 years ago on Google5/5
(Translated by Google) It is wonderful, the amenities, the building itself, and the cordiality is very good. Recommended 100x100% …
(Translated by Google) It is wonderful, the amenities, the building itself, and the cordiality is very good. Recommended 100x100%
(Original)
Es maravilloso, las comodidades, el edificio en si, y la cordialidad es muy buena. Recomendable 100x100%
(Original)
Es maravilloso, las comodidades, el edificio en si, y la cordialidad es muy buena. Recomendable 100x100%
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Catalina Serra3 years ago on Google2/5
(Translated by Google) It is a pity the music so strong that it does not let you sleep until 2.30 in the morning, lack of maintenance in the rooms …
(Translated by Google) It is a pity the music so strong that it does not let you sleep until 2.30 in the morning, lack of maintenance in the rooms
(Original)
Es una lastima la musica tan fuerte que no te deja dormir hasta las 2.30 de la madrugada, falta mantenimiento en las habitaciones
(Original)
Es una lastima la musica tan fuerte que no te deja dormir hasta las 2.30 de la madrugada, falta mantenimiento en las habitaciones
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Nikos Giakos4 years ago on Google5/5
(Translated by Google) Extremely beautiful and luxurious hotel, with impeccable service, wonderful rooms near the city center.Momi negative observation, the quality of the food. …
(Translated by Google) Extremely beautiful and luxurious hotel, with impeccable service, wonderful rooms near the city center.Momi negative observation, the quality of the food.
(Original)
Εξαιρετικά όμορφο και πολυτελές ξενοδοχείο, με άψογη εξυπηρέτηση, θαυμάσια δωμάτια κοντά στο κέντρο της πόλης.Μομη αρνητική παρατήρηση, η ποιότητα του φαγητού.
(Original)
Εξαιρετικά όμορφο και πολυτελές ξενοδοχείο, με άψογη εξυπηρέτηση, θαυμάσια δωμάτια κοντά στο κέντρο της πόλης.Μομη αρνητική παρατήρηση, η ποιότητα του φαγητού.
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Mohamed Rostouma year ago on Google5/5
(Translated by Google) Ideal location, impeccable comfort and services. I recommend. …
(Translated by Google) Ideal location, impeccable comfort and services. I recommend.
(Original)
Situation idéale, confort et services impeccables. Je recommande.
(Original)
Situation idéale, confort et services impeccables. Je recommande.
Response from the ownera year ago
(Translated by Google) Dear Customer,
Thank you for sharing your experience on Google following your recent stay at Atlas Medina & Spa.
We hope to have the pleasure of welcoming you very soon.
Cordially,
Managing Director - Atlas Medina & Spa
(Original)
Cher client,
Nous vous remercions d'avoir partagé votre expérience sur Google suite à votre récent séjour à Atlas Medina & Spa.
Nous espérons avoir le plaisir de vous accueillir très prochainement.
Cordialement,
Directeur Général - Atlas Medina & Spa
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Hamid Radi2 years ago on Google4/5
(Translated by Google) Thanks to its staff and its location. Still a little effort to clean the rooms. …
(Translated by Google) Thanks to its staff and its location. Still a little effort to clean the rooms.
(Original)
Grâce à son personnel et son emplacement. Encore un petit effort de propreté des chambres.
(Original)
Grâce à son personnel et son emplacement. Encore un petit effort de propreté des chambres.
Response from the owner2 years ago
(Translated by Google) Thank you for your rating and your comment We hope to welcome you again
Cordially
(Original)
Merci pour votre note et votre commentaire Espérons vous recevoir de nouveau
Cordialement
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José Luis Aldeguer Aldeguer4 years ago on Google3/5
(Translated by Google) It is shameful that the 5 stars stay in the Hall, since when going up to the rooms there is a patent neglect in the maintenance of the facilities. …
(Translated by Google) It is shameful that the 5 stars stay in the Hall, since when going up to the rooms there is a patent neglect in the maintenance of the facilities.
(Original)
Es vergonzoso que las 5 estrellas se queden en el Hall, ya que al subir a las habitaciones hay una patente dejadez en el mantenimiento de las instalaciones.
(Original)
Es vergonzoso que las 5 estrellas se queden en el Hall, ya que al subir a las habitaciones hay una patente dejadez en el mantenimiento de las instalaciones.
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Manuela Bento3 years ago on Google5/5
(Translated by Google) Good Hotel, friendly and helpful staff.
(Original) …
(Original) …
(Translated by Google) Good Hotel, friendly and helpful staff.
(Original)
Bom Hotel, staff simpático e prestável.
(Original)
Bom Hotel, staff simpático e prestável.
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סיגלית אלבז5 years ago on Google5/5
(Translated by Google) This is a stunning hotel in Marrakesh. simply incredible . Located in the heart of Marrakech 5 mins drive from Jemaa on Pena …
(Translated by Google) This is a stunning hotel in Marrakesh. simply incredible . Located in the heart of Marrakech 5 mins drive from Jemaa on Pena
(Original)
מלון מהמם ביופיו במרקש . פשוט מדהים . ממוקם בלב מרקש 5 דק נסיעה מג'מה על פנה
(Original)
מלון מהמם ביופיו במרקש . פשוט מדהים . ממוקם בלב מרקש 5 דק נסיעה מג'מה על פנה
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vilanitapiero tapiero3 years ago on Google5/5
(Translated by Google) Very good, attentive staff, clean place, very beautiful
(Original) …
(Original) …
(Translated by Google) Very good, attentive staff, clean place, very beautiful
(Original)
Muito bom, funcionários atenciosos,local limpo ,muito bonito
(Original)
Muito bom, funcionários atenciosos,local limpo ,muito bonito
Response from the owner2 years ago
THANK YOU FOR YOUR 5 STARS
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Eli Zimels3 years ago on Google3/5
(Translated by Google) Beautiful public areas. Reasonable food. Large rooms. Easy room maintenance problem. Well located …
(Translated by Google) Beautiful public areas. Reasonable food. Large rooms. Easy room maintenance problem. Well located
(Original)
איזורים ציבוריים יפים. אוכל סביר. חדרים גדולים. בעיית תחזוקה קלה בחדרים. ממוקם טוב
(Original)
איזורים ציבוריים יפים. אוכל סביר. חדרים גדולים. בעיית תחזוקה קלה בחדרים. ממוקם טוב
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Atiqa CHEKKAF3 years ago on Google4/5
(Translated by Google) A pleasant stay unfortunately in deterioration in comparison with other years …
(Translated by Google) A pleasant stay unfortunately in deterioration in comparison with other years
(Original)
Un agréable séjours malheureusement en dégradations en comparaison avec les autres années
(Original)
Un agréable séjours malheureusement en dégradations en comparaison avec les autres années
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Panos4 years ago on Google5/5
(Translated by Google) Excellent 5 star hotel close to Fna Square. Very close to it is the largest town of Mull …
(Translated by Google) Excellent 5 star hotel close to Fna Square. Very close to it is the largest town of Mull
(Original)
Εξαιρετικό 5 αστερο ξενοδοχείο σχετικά κοντά στη πλατεία Φνα. Πολύ κοντά του βρίσκεται το μεγαλύτερο Μαll της πόλης
(Original)
Εξαιρετικό 5 αστερο ξενοδοχείο σχετικά κοντά στη πλατεία Φνα. Πολύ κοντά του βρίσκεται το μεγαλύτερο Μαll της πόλης
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Santiago Pérez4 years ago on Google4/5
(Translated by Google) You can see the passage of time even in a 5-star hotel. Good overall. …
(Translated by Google) You can see the passage of time even in a 5-star hotel. Good overall.
(Original)
Se nota el paso del tiempo hasta en un hotel de 5 estrellas. Bien en general.
(Original)
Se nota el paso del tiempo hasta en un hotel de 5 estrellas. Bien en general.
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Graciela Rosa Restivo4 years ago on Google3/5
(Translated by Google) Does not meet the five-star category
Food scarce in variety
Regular room hygiene, especially in the bathroom …
Food scarce in variety
Regular room hygiene, especially in the bathroom …
(Translated by Google) Does not meet the five-star category
Food scarce in variety
Regular room hygiene, especially in the bathroom
Good pool
(Original)
No cumple con la categoría de cinco estrellas
Comida escasa en variedad
Higiene regular de la habitación,sobre todo en el baño
Buena piscina
Food scarce in variety
Regular room hygiene, especially in the bathroom
Good pool
(Original)
No cumple con la categoría de cinco estrellas
Comida escasa en variedad
Higiene regular de la habitación,sobre todo en el baño
Buena piscina
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Vagelis Katsas2 years ago on Google4/5
(Translated by Google) I think in my opinion it is an average quality hotel. Especially dinner. …
(Translated by Google) I think in my opinion it is an average quality hotel. Especially dinner.
(Original)
Νομίζω κατά την γνώμη μου ότι είναι ένα μέτριο ξενοδοχείο ποιοτικά. Ειδικότερα το δείπνο.
(Original)
Νομίζω κατά την γνώμη μου ότι είναι ένα μέτριο ξενοδοχείο ποιοτικά. Ειδικότερα το δείπνο.
Response from the owner2 years ago
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
Cordially
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Said Elasri3 years ago on Google5/5
(Translated by Google) Magnificent room.. superb swimming pool.. a romantic singer. …
(Translated by Google) Magnificent room.. superb swimming pool.. a romantic singer.
(Original)
Chambre magnifique.. piscine superbe .. une chanteuse romantique.
(Original)
Chambre magnifique.. piscine superbe .. une chanteuse romantique.
Response from the owner2 years ago
(Translated by Google) Thank you for your comment, hope to see you soon.
(Original)
Merci pour votre commentaire, espérons vous voir prochainement.
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Moulay Youssef SAAD EL-IDRISSIa year ago on Google4/5
(Translated by Google) Comfortable, spacious and quiet during this Covid period
(Original) …
(Original) …
(Translated by Google) Comfortable, spacious and quiet during this Covid period
(Original)
Confortable, spacieux et calme en cette période Covid
(Original)
Confortable, spacieux et calme en cette période Covid
Response from the ownera year ago
(Translated by Google) We would first like to thank you for your testimony,
We are pleased to note that you enjoyed this moment in our company.
we are always at your entire disposal to help you and make this moment unforgettable.
We hope to have the chance to welcome you again soon
cordially
(Original)
Nous tenons tout d'abord à vous remercier pour votre témoignage,
Nous constatons avec plaisir que vous ayez appréciés ce moment en notre compagnie.
nous sommes toujours à votre entière disposition pour vous rendre service et rendre ce moment inoubliable.
.Nous espérons avoir la chance de vous accueillir de nouveau prochainement
cordialement
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david barkai4 years ago on Google5/5
(Translated by Google) Ten friends hotel great service a fun hotel to return to
(Original) …
(Original) …
(Translated by Google) Ten friends hotel great service a fun hotel to return to
(Original)
מלון עשר חברים אחלה שירות מלון שכיף לחזור אליו
(Original)
מלון עשר חברים אחלה שירות מלון שכיף לחזור אליו
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Abdelkrim Chakko4 years ago on Google4/5
(Translated by Google) Great location right in the city center clean and spacious room knowledgeable and attentive staff …
(Translated by Google) Great location right in the city center clean and spacious room knowledgeable and attentive staff
(Original)
Emplacement idéal en plein centre-ville chambre propre et spacieuse personnels qualifiés et à l'écoute
(Original)
Emplacement idéal en plein centre-ville chambre propre et spacieuse personnels qualifiés et à l'écoute
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Mar ZUK4 years ago on Google3/5
(Translated by Google) It seems to me that it is a sin like all the hotels I stayed in in Morocco, there is a lack of variety in meals and coffee is scarce at breakfast. …
(Translated by Google) It seems to me that it is a sin like all the hotels I stayed in in Morocco, there is a lack of variety in meals and coffee is scarce at breakfast.
(Original)
Me parece que peca como todos los hoteles en lo que estuve en Marruecos, falta variedad en las comidas y en los desayunos escasea el café.
(Original)
Me parece que peca como todos los hoteles en lo que estuve en Marruecos, falta variedad en las comidas y en los desayunos escasea el café.
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chakil fouada year ago on Google5/5
(Translated by Google) PLEASANT STAY, ATTENTIVE STAFF AND SMILING ESTABLISHMENT STRONGLY RECOMMENDED. …
(Translated by Google) PLEASANT STAY, ATTENTIVE STAFF AND SMILING ESTABLISHMENT STRONGLY RECOMMENDED.
(Original)
AGREABLE SEJOUR, PERSONNEL ATTENTIF ET SOURIANT ÉTABLISSEMENT A RECOMMANDÉ VIVEMENT.
(Original)
AGREABLE SEJOUR, PERSONNEL ATTENTIF ET SOURIANT ÉTABLISSEMENT A RECOMMANDÉ VIVEMENT.
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
Response from the ownera year ago
(Translated by Google) Dear Chakil,
First of all, we would like to thank you for your testimony.
Our team is delighted that you enjoyed your stay at our establishment that they met your expectations.
Your feelings are precious and essential to us in order to always give you complete satisfaction.
We look forward to seeing you soon
cordially
(Original)
Cher Chakil,
Nous tenons tout d'abord à vous remercier pour votre témoignage.
Notre équipe est ravie que vous ayez apprécié votre séjour au sein de notre établissement que celles-ci aient été à la hauteur de vos attentes.
Votre ressenti nous est précieux et indispensable afin de toujours vous donner entière satisfaction.
Au plaisir de vous recevoir prochainement
Cordialement
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riduan rahali ben5 years ago on Google5/5
(Translated by Google) A good hotel .. quiet nice
(Original) …
(Original) …
(Translated by Google) A good hotel .. quiet nice
(Original)
Un buen hotel ..tranquilo agradable
(Original)
Un buen hotel ..tranquilo agradable
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jonas bengtsson3 years ago on Google2/5
(Translated by Google) The organization in the buffet dining room is so there. No information on what is served. …
(Translated by Google) The organization in the buffet dining room is so there. No information on what is served.
(Original)
Organisationen i buffé matsalen är så där. Ingen information om vad som serveras.
(Original)
Organisationen i buffé matsalen är så där. Ingen information om vad som serveras.
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Jacqueline Saucez3 years ago on Google1/5
(Translated by Google) The menu stays the same, three kinds of fruits (orange, pastec, melon) Desolant …
(Translated by Google) The menu stays the same, three kinds of fruits (orange, pastec, melon) Desolant
(Original)
Le menu reste le meme , trois sorte de fruits ( orange,,pastec, melon) Desolant
(Original)
Le menu reste le meme , trois sorte de fruits ( orange,,pastec, melon) Desolant
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Agustin Botet3 years ago on Google3/5
(Translated by Google) Rather it is an urban 4 star. Not bad for Morocco.
(Original) …
(Original) …
(Translated by Google) Rather it is an urban 4 star. Not bad for Morocco.
(Original)
Más bien es un 4 estrellas urbano. No está mal para estar en Marruecos.
(Original)
Más bien es un 4 estrellas urbano. No está mal para estar en Marruecos.
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Francisca Sastre4 years ago on Google2/5
(Translated by Google) All the hotels in this chain leave a lot to be desired. The stars deceive. …
(Translated by Google) All the hotels in this chain leave a lot to be desired. The stars deceive.
(Original)
Todos los hoteles de esta cadena dejan mucho que desear. Las estrellas engañan.
(Original)
Todos los hoteles de esta cadena dejan mucho que desear. Las estrellas engañan.
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Hnizil Wiam9 months ago on Google4/5
(Translated by Google) good hotel
(Original)
Bon hôtel
(Original)
Bon hôtel
youssef elmissaoui3 years ago on Google5/5
(Translated by Google) Very good services, very quiet and warm place.
(Original) …
(Original) …
(Translated by Google) Very good services, very quiet and warm place.
(Original)
Très bon services, endroit très calme et chaleureux.
(Original)
Très bon services, endroit très calme et chaleureux.
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Federica Loberto4 years ago on Google5/5
(Translated by Google) Very nice structure and very kind staff! Perfect stay
(Original) …
(Original) …
(Translated by Google) Very nice structure and very kind staff! Perfect stay
(Original)
Struttura molto bella e personale molto gentile! Soggiorno perfetto
(Original)
Struttura molto bella e personale molto gentile! Soggiorno perfetto
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Giancarlo Cinti3 years ago on Google5/5
(Translated by Google) Very good hotel very good service
(Original) …
(Original) …
(Translated by Google) Very good hotel very good service
(Original)
Ottimo albergo molto rifinito ottimo servizio
(Original)
Ottimo albergo molto rifinito ottimo servizio
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paolo pedretti5 years ago on Google5/5
(Translated by Google) Deserves 5 stars, good food, nice pool
(Original) …
(Original) …
(Translated by Google) Deserves 5 stars, good food, nice pool
(Original)
Merita le 5 stelle,cucina buona,bella piscina
(Original)
Merita le 5 stelle,cucina buona,bella piscina
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Sellam Sekkata year ago on Google5/5
(Translated by Google) It was very good on all levels.
(Original) …
(Original) …
(Translated by Google) It was very good on all levels.
(Original)
C'était très bien à tout les niveaux.
(Original)
C'était très bien à tout les niveaux.
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SUNEX SUN8 months ago on Google5/5
(Translated by Google) Not bad
(Original)
Pas mal
(Original)
Pas mal
Estela Nabhen4 years ago on Google5/5
(Translated by Google) Magnificent hotel, food, cleanliness and location. I would go back without hesitation …
(Translated by Google) Magnificent hotel, food, cleanliness and location. I would go back without hesitation
(Original)
Magnifico hotel, comida, limpieza y ubicacion. Volveria sin dudarlo
(Original)
Magnifico hotel, comida, limpieza y ubicacion. Volveria sin dudarlo
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Nis Rine6 years ago on Google3/5
(Translated by Google) Very average breakfast compared to a 5 star hotel
(Original) …
(Original) …
(Translated by Google) Very average breakfast compared to a 5 star hotel
(Original)
Petit déjeuner tres moyen par rapport à un hotel 5 étoiles
(Original)
Petit déjeuner tres moyen par rapport à un hotel 5 étoiles
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Mohamed Benjerrar5 years ago on Google5/5
(Translated by Google) Very good for relaxation in the city center. For couple and family …
(Translated by Google) Very good for relaxation in the city center. For couple and family
(Original)
Tres bien pour detente au centre ville. Pour couple et famille
(Original)
Tres bien pour detente au centre ville. Pour couple et famille
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Alain Monnard5 years ago on Google2/5
(Translated by Google) Cold pork time to discourage at this time of the year correct food and personal very pleasant …
(Translated by Google) Cold pork time to discourage at this time of the year correct food and personal very pleasant
(Original)
Temps de cochon froid a deconseiller a cette periode de l annee nourriture correct et personnel tres agreable
(Original)
Temps de cochon froid a deconseiller a cette periode de l annee nourriture correct et personnel tres agreable
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Alice'sDream4 years ago on Google4/5
(Translated by Google) Very good five-star hotel
(Original)
很好的五星酒店 地理位置方便
(Original)
很好的五星酒店 地理位置方便
Tânia Maria3 years ago on Google5/5
(Translated by Google) Awesome hotel! Service 10
(Original) …
(Original) …
(Translated by Google) Awesome hotel! Service 10
(Original)
Hotel incrível! Atendimento 10
(Original)
Hotel incrível! Atendimento 10
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Vincenzo Castelli3 years ago on Google2/5
(Translated by Google) Too old. Maybe 15 years ago it might have a better evaluation. …
(Translated by Google) Too old. Maybe 15 years ago it might have a better evaluation.
(Original)
Troppo vecchio. Forse 15 anni fa poteva avere una valutazione migliore.
(Original)
Troppo vecchio. Forse 15 anni fa poteva avere una valutazione migliore.
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Juanma Sánchez5 years ago on Google5/5
(Translated by Google) Nice 5 star hotel in Marrakech at a great price.
(Original) …
(Original) …
(Translated by Google) Nice 5 star hotel in Marrakech at a great price.
(Original)
Bonito hotel de 5 estrellas en Marrakech a muy buen precio.
(Original)
Bonito hotel de 5 estrellas en Marrakech a muy buen precio.
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Inti Silva4 years ago on Google1/5
(Translated by Google) Attention, food, rooms, leave much to be desired, nothing is perfect! …
(Translated by Google) Attention, food, rooms, leave much to be desired, nothing is perfect!
(Original)
Atencion, comida, habitaciones, dejan mucho que desear, nada es perfecto¡¡
(Original)
Atencion, comida, habitaciones, dejan mucho que desear, nada es perfecto¡¡
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Pedro Clemente dos Reis2 years ago on Google4/5
(Translated by Google) Great guys. Furniture in need of revision.
(Original) …
(Original) …
(Translated by Google) Great guys. Furniture in need of revision.
(Original)
Excelente pessoal. Mobiliario a necessitar revisão.
(Original)
Excelente pessoal. Mobiliario a necessitar revisão.
Response from the owner2 years ago
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
Cordially
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Marco Gazzoni3 years ago on Google4/5
(Translated by Google) Good hotel on the outskirts
(Original) …
(Original) …
(Translated by Google) Good hotel on the outskirts
(Original)
Buon albergo un po' in periferia
(Original)
Buon albergo un po' in periferia
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شؤون حرفية2 years ago on Google5/5
(Translated by Google) Really it's clean and good service
(Original) …
(Original) …
(Translated by Google) Really it's clean and good service
(Original)
Vraiment c'est propre et bon service
(Original)
Vraiment c'est propre et bon service
Response from the owner2 years ago
(Translated by Google) We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
cordially
(Original)
Nous voudrions tout d'abord vous remercier pour votre témoignage après votre dernier séjour à l'Atlas Medina & Spa Marrakech. Nous sommes ravis de constater à quel point notre hôtel a répondu à vos attentes et vous assure que ce fut un grand plaisir de vous voir content. Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous faire profiter d'un séjour aussi "exceptionnel" que le précédent !
Cordialement
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Mohamed El Ferdaousa year ago on Google4/5
(Translated by Google) Alright
(Original)
Tres bien
(Original)
Tres bien
tarik tarek3 years ago on Google3/5
(Translated by Google) A very good hotel
(Original)
Une très bonne hôtel
(Original)
Une très bonne hôtel
Response from the owner2 years ago
(Translated by Google) THANK YOU
(Original)
MERCI
Στέλιος Κοντόπουλος3 years ago on Google5/5
(Translated by Google) Lovely, clean, huge garden perfect service ...
(Original) …
(Original) …
(Translated by Google) Lovely, clean, huge garden perfect service ...
(Original)
Υπέροχο, καθαρό, τεράστιος κήπος άψογη εξυπηρέτηση...
(Original)
Υπέροχο, καθαρό, τεράστιος κήπος άψογη εξυπηρέτηση...
Response from the owner2 years ago
THANK YOU
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Luis Romero4 years ago on Google5/5
(Translated by Google) Good hotel and its stars
(Original) …
(Original) …
(Translated by Google) Good hotel and its stars
(Original)
Buen hotel y luce sus estrellas
(Original)
Buen hotel y luce sus estrellas
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Guido Bonatelli4 years ago on Google2/5
(Translated by Google) Disorganized poor self cleaning restaurant with no international alternatives. …
(Translated by Google) Disorganized poor self cleaning restaurant with no international alternatives.
(Original)
Disorganizzato scarsa pulizia ristorante self senza alternative internazionali.
(Original)
Disorganizzato scarsa pulizia ristorante self senza alternative internazionali.
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sofia casals4 years ago on Google4/5
(Translated by Google) Very good rooms breakfast half hair.
(Original) …
(Original) …
(Translated by Google) Very good rooms breakfast half hair.
(Original)
Muy buenas las habitaciones el desayuno medio pelo.
(Original)
Muy buenas las habitaciones el desayuno medio pelo.
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Hassane Bouchfiche5 years ago on Google5/5
(Translated by Google) Atlas medina very good chic place very quiet and professional service
I give 5 stars …
I give 5 stars …
(Translated by Google) Atlas medina very good chic place very quiet and professional service
I give 5 stars
(Original)
Atlas médina très bon endroit chic très calme et service professionnels
Je donne 5 étoiles
I give 5 stars
(Original)
Atlas médina très bon endroit chic très calme et service professionnels
Je donne 5 étoiles
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Elias Abdennoura year ago on Google5/5
(Translated by Google) Very nice, recommended...
(Original)
Sehr schön, empfehlenswert...
(Original)
Sehr schön, empfehlenswert...
Alex Algaze5 years ago on Google5/5
(Translated by Google) Good care and nice. Elegant place, professional service.
(Original) …
(Original) …
(Translated by Google) Good care and nice. Elegant place, professional service.
(Original)
Buena atención y agradable. Iugar elegante, servicio profesional.
(Original)
Buena atención y agradable. Iugar elegante, servicio profesional.
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Norma Sanchez3 years ago on Google5/5
(Translated by Google) The first hotel visited !! Handsome
(Original) …
(Original) …
(Translated by Google) The first hotel visited !! Handsome
(Original)
El primer hotel visitado !! Hermoso
(Original)
El primer hotel visitado !! Hermoso
Response from the owner2 years ago
(Translated by Google) THANK YOU
(Original)
GRACIAS
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Alain LEFEVRE5 years ago on Google5/5
(Translated by Google) Beautiful spa, well kept hotel.
(Original) …
(Original) …
(Translated by Google) Beautiful spa, well kept hotel.
(Original)
SPA magnifique, hôtel bien tenu.
(Original)
SPA magnifique, hôtel bien tenu.
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avner raza year ago on Google5/5
(Translated by Google) Special beautiful 5 stars
(Original)
מיוחד יפה 5 כוכבים
(Original)
מיוחד יפה 5 כוכבים
Kaiaw3 years ago on Google5/5
(Translated by Google) Good hotel, well located
(Original)
Bom hotel,bem localizado
(Original)
Bom hotel,bem localizado
Response from the owner2 years ago
We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
Cordially
Claudio Rizzo5 years ago on Google4/5
(Translated by Google) Cozy and elegant, close to the interesting and historical places of Marrakech. …
(Translated by Google) Cozy and elegant, close to the interesting and historical places of Marrakech.
(Original)
Accogliente ed elegante, vicino ai luoghi di interesse e storici di Marrakech.
(Original)
Accogliente ed elegante, vicino ai luoghi di interesse e storici di Marrakech.
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Silvia Saino3 years ago on Google5/5
(Translated by Google) Excellent hotel, atmosphere and attention
(Original) …
(Original) …
(Translated by Google) Excellent hotel, atmosphere and attention
(Original)
Excelente hotel, ambientación y atención
(Original)
Excelente hotel, ambientación y atención
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Jorge Arturo Rojas3 years ago on Google5/5
(Translated by Google) I love all. Highly recommended
(Original) …
(Original) …
(Translated by Google) I love all. Highly recommended
(Original)
Me encantó todo. Muy recomendable
(Original)
Me encantó todo. Muy recomendable
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Nouh El hadadi4 years ago on Google4/5
(Translated by Google) beautiful hotel for overnight
(Original) …
(Original) …
(Translated by Google) beautiful hotel for overnight
(Original)
belle hotel pour passe la nuit
(Original)
belle hotel pour passe la nuit
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Hishâm T.5 years ago on Google5/5
(Translated by Google) For work, welcoming and luxurious hotel
(Original) …
(Original) …
(Translated by Google) For work, welcoming and luxurious hotel
(Original)
Pour le travail, hôtel accueillant et luxueux
(Original)
Pour le travail, hôtel accueillant et luxueux
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Elbachir Bajji7 months ago on Google5/5
(Translated by Google) a little expensive
(Original)
un peu cher
(Original)
un peu cher
el amrani Abdelilaha year ago on Google5/5
(Translated by Google) it was a beautiful stay
(Original)
c’était un beau séjour
(Original)
c’était un beau séjour
Trip typeFriends
Rooms5.0
Service4.0
Location5.0
Response from the ownera year ago
(Translated by Google) Dear El Amrani,
First of all, we would like to thank you for taking the time to tell us about your feelings following your stay in our hotel. We are very happy that overall you had a good time in our hotel. company
We hope to have the pleasure of welcoming you again in the near future.
Cordially
(Original)
Cher El Amrani,
Avant tout, nous tenions à vous remercier d'avoir pris le temps de nous faire part de votre ressenti à la suite de votre séjour au sein de notre hôtel.Nous sommes très heureux que dans l'ensemble vous ayez passé un bon moment en notre compagnie
Nous espérons avoir la joie de vous accueillir de nouveau dans un futur proche.
Cordialement
Soul NMM4 years ago on Google5/5
(Translated by Google) Beautiful hotel, excellent service.
(Original) …
(Original) …
(Translated by Google) Beautiful hotel, excellent service.
(Original)
Bellísimo hotel, excelente servicio.
(Original)
Bellísimo hotel, excelente servicio.
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Carolina Leal5 years ago on Google4/5
(Translated by Google) Not bad . The excellent service staff
(Original) …
(Original) …
(Translated by Google) Not bad . The excellent service staff
(Original)
No está mal . El personal de servicio excelente
(Original)
No está mal . El personal de servicio excelente
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ברוך עציון4 years ago on Google5/5
(Translated by Google) Nice hotel. Convenient location. kind service
(Original) …
(Original) …
(Translated by Google) Nice hotel. Convenient location. kind service
(Original)
מלון נחמד. מיקום נוח. שירות אדיב
(Original)
מלון נחמד. מיקום נוח. שירות אדיב
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Dorota Bohm3 years ago on Google5/5
(Translated by Google) Good location, atmosphere everything ok
(Original) …
(Original) …
(Translated by Google) Good location, atmosphere everything ok
(Original)
Dobre położenie, atmosfera wszystko ok
(Original)
Dobre położenie, atmosfera wszystko ok
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Alain David3 years ago on Google4/5
(Translated by Google) Very good personal services welcome.
(Original) …
(Original) …
(Translated by Google) Very good personal services welcome.
(Original)
Tres bon prestations personnel accueillent.
(Original)
Tres bon prestations personnel accueillent.
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Lorenzo Taboni3 years ago on Google4/5
(Translated by Google) Nice hotel in the quiet area of Marrakesh
(Original) …
(Original) …
(Translated by Google) Nice hotel in the quiet area of Marrakesh
(Original)
Bell'albergo nella zona tranquilla di Marrakesh
(Original)
Bell'albergo nella zona tranquilla di Marrakesh
Response from the owner2 years ago
THANK YOU
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Gabriella Guasco4 years ago on Google5/5
(Translated by Google) Great food ... splendid locAtion ....
(Original) …
(Original) …
(Translated by Google) Great food ... splendid locAtion ....
(Original)
Cibo ottimo...locAtion splendida....
(Original)
Cibo ottimo...locAtion splendida....
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F4 years ago on Google5/5
(Translated by Google) Very good and well located.
(Original)
Muy bueno y bien ubicado.
(Original)
Muy bueno y bien ubicado.
Laura Costa2 years ago on Google2/5
(Translated by Google) Weak.A little dirty and lack of accessories
(Original) …
(Original) …
(Translated by Google) Weak.A little dirty and lack of accessories
(Original)
Fraco.um pouco sujo e falta de acessórios
(Original)
Fraco.um pouco sujo e falta de acessórios
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
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sergio esparza5 months ago on Google5/5
(Translated by Google) The best of the best
(Original)
Lo mejor de lo mejor
(Original)
Lo mejor de lo mejor
Rooms5.0
Service5.0
Location5.0
Hi _MoX3 years ago on Google5/5
(Translated by Google) A good hotel with good services
(Original)
Un bon hôtel à bon services
(Original)
Un bon hôtel à bon services
Souad Zehara3 years ago on Google2/5
(Translated by Google) Lack of comfort, not worth a 5 star
(Original) …
(Original) …
(Translated by Google) Lack of comfort, not worth a 5 star
(Original)
Manque de confort , ne vaut pas un 5 étoile
(Original)
Manque de confort , ne vaut pas un 5 étoile
Trip typeFamily
Rooms2.0
Service2.0
Location4.0
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yassine ezzine3 years ago on Google5/5
(Translated by Google) Very good value for money
(Original)
tres bon rapport qualité prix
(Original)
tres bon rapport qualité prix
Response from the owner2 years ago
(Translated by Google) We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
cordially
(Original)
Nous voudrions tout d'abord vous remercier pour votre témoignage après votre dernier séjour à l'Atlas Medina & Spa Marrakech. Nous sommes ravis de constater à quel point notre hôtel a répondu à vos attentes et vous assure que ce fut un grand plaisir de vous voir content. Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous faire profiter d'un séjour aussi "exceptionnel" que le précédent !
Cordialement
Paito Mezgo4 years ago on Google4/5
(Translated by Google) Good hotel and good location.
(Original) …
(Original) …
(Translated by Google) Good hotel and good location.
(Original)
Buen hotel y buena ubicación .
(Original)
Buen hotel y buena ubicación .
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Carlos Alberto Ortiz3 years ago on Google5/5
(Translated by Google) Excellent, good service, well located
(Original) …
(Original) …
(Translated by Google) Excellent, good service, well located
(Original)
Excelente, buen servicio , bien ubicado
(Original)
Excelente, buen servicio , bien ubicado
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Cherry Kuo5 years ago on Google4/5
(Translated by Google) The room is spacious and the internet speed is very fast. …
(Translated by Google) The room is spacious and the internet speed is very fast.
(Original)
房間寬敞，網速很快。
(Original)
房間寬敞，網速很快。
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Abdelilah Himmad5 years ago on Google5/5
(Translated by Google) Among the best hotels in the red city
(Original) …
(Original) …
(Translated by Google) Among the best hotels in the red city
(Original)
Parmi les meilleurs hôtels de la ville rouge
(Original)
Parmi les meilleurs hôtels de la ville rouge
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alvaro Dominguez4 years ago on Google4/5
(Translated by Google) very good hotel
(Original)
Muy buen hotel
(Original)
Muy buen hotel
Siham Allaoui5 months ago on Google1/5
(Translated by Google) Poor
(Original)
Médiocre
(Original)
Médiocre
Trip typeSolo
Rooms1.0
Service1.0
Location1.0
Antonio Banchero3 years ago on Google5/5
(Translated by Google) Excellent ....... I can't find other words ...
(Original) …
(Original) …
(Translated by Google) Excellent ....... I can't find other words ...
(Original)
Ottimo.......non trovo altre parole....
(Original)
Ottimo.......non trovo altre parole....
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류영재2 years ago on Google5/5
(Translated by Google) Old-fashioned clean hotel.
(Original)
고풍스런 깨끗한 호텔.
(Original)
고풍스런 깨끗한 호텔.
Response from the owner2 years ago
(Translated by Google) Thank you for your feedback
(Original)
귀하의 의견에 감사드립니다
Marta Cernuda Utrilla3 years ago on Google5/5
(Translated by Google) It's very good on the outskirts
(Original)
Esta muy bien en las afueras
(Original)
Esta muy bien en las afueras
Response from the owner2 years ago
THANK YOU
Hifan Hasa year ago on Google4/5
(Translated by Google) Good standing hotel.
(Original)
Hotel de bon standing.
(Original)
Hotel de bon standing.
Alfredo Scognamiglio3 years ago on Google5/5
(Translated by Google) A classy hotel in Marrakech 😉
(Original) …
(Original) …
(Translated by Google) A classy hotel in Marrakech 😉
(Original)
Un hotel di classe a Marrakech 😉
(Original)
Un hotel di classe a Marrakech 😉
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Joshua Briones4 years ago on Google4/5
(Translated by Google) Very complete, although the pool is not in service
(Original) …
(Original) …
(Translated by Google) Very complete, although the pool is not in service
(Original)
Muy completo, aunque no está en servicio la piscina
(Original)
Muy completo, aunque no está en servicio la piscina
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claudio del río3 years ago on Google3/5
(Translated by Google) Rooms with broken walls and rusty faucets
(Original) …
(Original) …
(Translated by Google) Rooms with broken walls and rusty faucets
(Original)
Habitaciones con paredes rotas y griferias oxidadas
(Original)
Habitaciones con paredes rotas y griferias oxidadas
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מתי שרביט3 years ago on Google4/5
(Translated by Google) Good central hotel clean
(Original)
מלון מרכזי טוב נקי
(Original)
מלון מרכזי טוב נקי
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
Mohammed Daghour4 years ago on Google4/5
(Translated by Google) it's a very club. good at the palmerie
(Original) …
(Original) …
(Translated by Google) it's a very club. good at the palmerie
(Original)
c'et un club tres. bien a la palmerie
(Original)
c'et un club tres. bien a la palmerie
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hassan el3 years ago on Google4/5
(Translated by Google) Excellent value
(Original) …
(Original) …
(Translated by Google) Excellent value
(Original)
Excellent rapport qualité / prix
(Original)
Excellent rapport qualité / prix
Response from the owner2 years ago
(Translated by Google) I hope to see you soon
(Original)
أتمنى رؤيتك قريبا
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Abdelghani Khayat3 years ago on Google3/5
(Translated by Google) Nice rooms, average meals
(Original)
Belles chambres, repas moyens
(Original)
Belles chambres, repas moyens
Moira Vincenzi3 years ago on Google5/5
(Translated by Google) Deserves fabulous property !!
(Original)
Merita albergo favoloso!!
(Original)
Merita albergo favoloso!!
Jacqueline Pino Ramos4 years ago on Google5/5
(Translated by Google) EXCELLENT ROOM AND RESTAURANTS.
(Original) …
(Original) …
(Translated by Google) EXCELLENT ROOM AND RESTAURANTS.
(Original)
EXCELENTE HABITACIÓN Y LOS RESTAURANTES.
(Original)
EXCELENTE HABITACIÓN Y LOS RESTAURANTES.
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Tomás Molinera4 years ago on Google5/5
(Translated by Google) Very good. I really recommend it.
(Original) …
(Original) …
(Translated by Google) Very good. I really recommend it.
(Original)
Muy bueno. Lo recomiendo de verdad.
(Original)
Muy bueno. Lo recomiendo de verdad.
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Bensouda Kamal3 years ago on Google5/5
(Translated by Google) Charming hotel and top spa.
(Original)
Hotel de charme et spa top.
(Original)
Hotel de charme et spa top.
Fatinea year ago on Google3/5
(Translated by Google) Great location
(Original)
Très bien situé
(Original)
Très bien situé
Response from the ownera year ago
(Translated by Google) Dear Customer,
We would like to thank you for taking some of your precious time to write us this eulogy following your recent stay at Atlas MÉDINA.
We look forward to seeing you soon.
ATLAS MÉDINA team
(Original)
Cher Client,
Nous souhaitons vous remercier d'avoir pris une partie de votre si précieux temps afin de nous écrire cet éloge à la suite de votre récent séjour au sein de l’ Atlas MÉDINA.
Au plaisir de vous recevoir prochainement.
Équipe ATLAS MÉDINA
Rochdi Belayat5 years ago on Google4/5
(Translated by Google) Top hotel, top location
(Original) …
(Original) …
(Translated by Google) Top hotel, top location
(Original)
Hotel au top, situation géographique top
(Original)
Hotel au top, situation géographique top
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זמירה שמעוני4 years ago on Google3/5
(Translated by Google) Nice place. Poor service
(Original)
מקום יפה.שרות גרוע
(Original)
מקום יפה.שרות גרוע
abdelhakim jakani6 years ago on Google4/5
(Translated by Google) Very good service. Professional staff
(Original) …
(Original) …
(Translated by Google) Very good service. Professional staff
(Original)
Tres bon service. Personnel pro
(Original)
Tres bon service. Personnel pro
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Joao Carlos Barroso3 years ago on Google5/5
(Translated by Google) Wonderful hotel.
(Original)
Hotel maravilhoso.
(Original)
Hotel maravilhoso.
Response from the owner2 years ago
(Translated by Google) THANKS FOR YOUR COMMENT
(Original)
GRACIAS POR TU COMENTARIO
Manuel Martin Pons5 years ago on Google5/5
(Translated by Google) Very good of the best in Morocco
(Original) …
(Original) …
(Translated by Google) Very good of the best in Morocco
(Original)
Muy bueno de los mejores de Marruecos
(Original)
Muy bueno de los mejores de Marruecos
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Mémère Marie2 years ago on Google5/5
(Translated by Google) Beautiful hotel
(Original)
Hôtel magnifique
(Original)
Hôtel magnifique
Response from the owner2 years ago
(Translated by Google) We would first like to thank you for your testimony after your last stay at the Atlas Medina & Spa Marrakech. We are delighted to see how our hotel has met your expectations and assures you that it was a great pleasure to see you happy. We hope to have the pleasure of welcoming you again to make you enjoy a stay as "exceptional" as the previous one!
cordially
(Original)
Nous voudrions tout d'abord vous remercier pour votre témoignage après votre dernier séjour à l'Atlas Medina & Spa Marrakech. Nous sommes ravis de constater à quel point notre hôtel a répondu à vos attentes et vous assure que ce fut un grand plaisir de vous voir content. Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous faire profiter d'un séjour aussi "exceptionnel" que le précédent !
Cordialement
artur3 years ago on Google5/5
(Translated by Google) I love all is well
(Original)
J'adore tous est bien
(Original)
J'adore tous est bien
Response from the owner2 years ago
(Translated by Google) THANK YOU FOR YOUR 5 STARS
(Original)
MERCI POUR VOS 5 ETOILES
Alaiddine ZOUZI2 years ago on Google3/5
(Translated by Google) Not bad
(Original)
Pas mal
(Original)
Pas mal
Response from the owner2 years ago
(Translated by Google) Hello,
We regret that the service did not meet your expectations. Your opinion is very important to us. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
(Original)
Bonjour,
Nous regrettons que le service n'ait pas répondu à vos attentes. Votre avis est très important pour nous. Nous avons pris note de toutes vos remarques qui seront bien entendu, partagées avec l’ensemble de nos équipes pour améliorer nos services et prestations et mieux vous servir afin de regagner votre confiance.
Très cordialement,
V
Valery3 years ago on 
ZenHotels.com9.5/10
(Translated by Google) service
the details are not well thought out. …
the details are not well thought out. …
Visited in July 2019
NACIRI ABDERRAZAK3 years ago on Google4/5
(Translated by Google) Very good service
Thanks …
Thanks …
(Translated by Google) Very good service
Thanks
(Original)
Très bon service
Merci
Thanks
(Original)
Très bon service
Merci
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Read less
V
Valery3 years ago on 
ZenHotels.com9.5/10
(Translated by Google) service
the details are not well thought out. …
the details are not well thought out. …
Visited in July 2019
Fátima Amaral3 years ago on Google1/5
(Translated by Google) Bad. Terrible attendance.
(Original)
Ruim. Péssimo atendimento.
(Original)
Ruim. Péssimo atendimento.
Response from the owner2 years ago
Hello, Thank you for taking the time to tell us about your experience after your stay at the Atlas Medina & Spa Marrakech. We regret that the service did not meet your expectations. Your opinion is very important to us, it fills us with energy so that we can always improve. We have taken note of all your comments, which will of course be shared with all of our teams to improve our services and benefits and serve you better in order to regain your confidence.
Very cordially,
Ema Raffaelli4 years ago on Google5/5
(Translated by Google) Very good
(Original)
Muy bueno
(Original)
Muy bueno
Manuel Andrés Morales Sánchez4 years ago on Google3/5
(Translated by Google) 4 star accommodation. Loose breakfast
(Original) …
(Original) …
(Translated by Google) 4 star accommodation. Loose breakfast
(Original)
Alojamiento 4 estrellas. Flojo desayuno
(Original)
Alojamiento 4 estrellas. Flojo desayuno
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Minnie Bussio4 years ago on Google3/5
(Translated by Google) Good. The best of the three in which I stay in Morocco
(Original) …
(Original) …
(Translated by Google) Good. The best of the three in which I stay in Morocco
(Original)
Bueno. El mejor de los tres en los que me aloje en Marruecos
(Original)
Bueno. El mejor de los tres en los que me aloje en Marruecos
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Gilles4 years ago on Google4/5
(Translated by Google) Spotless place reasonable price
(Original) …
(Original) …
(Translated by Google) Spotless place reasonable price
(Original)
Lieu impeccable prix raisonnable
(Original)
Lieu impeccable prix raisonnable
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khaled bounashi4 years ago on Google4/5
(Translated by Google) Modern and ancient heritage and fun atmosphere
(Original) …
(Original) …
(Translated by Google) Modern and ancient heritage and fun atmosphere
(Original)
الحديث والتراث القديم والأجواء الممتعه
(Original)
الحديث والتراث القديم والأجواء الممتعه
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Khadija Chekrane4 years ago on Google5/5
(Translated by Google) Very good and well located
(Original)
Tres bien et bien situe
(Original)
Tres bien et bien situe
Maria João Pedroso Santos4 years ago on Google5/5
(Translated by Google) good hotel
(Original)
Bom hotel
(Original)
Bom hotel
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Neighborhood
Top sights
Restaurants
Airports
Transit
Hivernage
Refined, modern Hivernage is known for nightlife, with a casino, cocktail lounges, hotel dance clubs and chic global restaurants with live music. The Royal Theatre, with domes and Ancient Egyptian–style columns, stages concerts in an amphitheater. Nearby, the Menara Gardens, with a huge reflecting pool and mountains in the background, date to the 12th century, and El-Harti Park has fountains and a rose garden.Hotel location score
Good location overall for sightseeing, recreation, dining, and getting around
3.0 Good for proximity to things to do
3.2 Good for proximity to restaurants
3.8 Great for proximity to transit
4.6 Excellent for airport access
Scores are calculated based on data from Google Maps and Google reviews
Marrakesh 40000
1. Jemaa el-Fnaa Square
Rating
4.3Distance
10 min4,358 reviews
2. Jardin Majorelle-Yves Saint Laurent Mansion
Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.
Rating
4.4Distance
11 min32,201 reviews
3. La Mamounia
Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.
Rating
4.6Distance
5 min4,932 reviews
4. Koutoubia
This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.
Rating
4.5Distance
8 min11,935 reviews
5. Bahia Palace
Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.
Rating
4.5Distance
12 min6,318 reviews
6. Ibn Youssef School
16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.
Rating
4.3Distance
13 min1,650 reviews
7. Saadien's Tombs
Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.
Rating
4.1Distance
9 min7,682 reviews
8. El Badii-Ksibat Nhass Palace
Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.
Rating
4.4Distance
11 min4,774 reviews
9. Yves Saint Laurent Museum
Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.
Rating
4.4Distance
10 min2,032 reviews
10. Menara Gardens
12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.
Rating
4.1Distance
7 min4,492 reviews
11. Medina of Marrakesh
Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.
Rating
3.9Distance
11 min427 reviews
12. Le Jardin Secret
Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.
Rating
4.3Distance
11 min1,360 reviews
13. Dar Si Said
Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.
Rating
4.3Distance
12 min955 reviews
14. Les Jardins de La Koutoubia
Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.
Rating
4.5Distance
10 min1,000 reviews
15. House of Photography in Marrakech
Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.
Rating
4.4Distance
14 min1,953 reviews
1. Restaurant le code |
Restaurant
Rating
4.3Distance
1 min40 reviews
2. Restaurant Le 6 Marrakech
Restaurant
Rating
4.2Distance
2 min747 reviews
3. La Villa Canaille
French restaurant
Rating
3.9Distance
3 min32 reviews
4. La Collégiale
French restaurant
Rating
4.5Distance
8 min162 reviews
5. L'Ô à la Bouche
Restaurant
Rating
4.7Distance
7 min288 reviews
6. L'Ardoise du Marché
French restaurant
Rating
4.7Distance
5 min94 reviews
7. La Cour des Lions
Fine dining restaurant
Rating
4.4Distance
5 min54 reviews
8. Restaurant le Meditérranée
Restaurant
Rating
4.9Distance
5 min105 reviews
9. Bagatelle
Restaurant
Rating
4.4Distance
8 min580 reviews
10. Dameh Restaurant
Restaurant
Rating
4.8Distance
4 min138 reviews
From
Marrakesh Menara AirportTaxi 13 min
Transit 25 min
Lycee Hassan 2 8 min
Menara Mall 14 min
Le Meridien 10 min
Gare Train Oncf 12 min
Gare Oncf 13 min
About this hotel
Set in Hivernage Square, this elegant hotel surrounded by vibrant gardens is 2 km from the Koutoubia Mosque and 3 km from the Marrakech Museum. It's 6 km from Marrakech - Ménara Airport. …
Cozy, down-to-earth rooms and suites include flat-screen TVs, Wi-Fi, sofabeds and safes. Some have balconies, and all quarters offer either city or garden views. Room service is available 24/7.
Breakfast is available. There’s a refined spa, an indoor pool and an outdoor pool. Other amenities include a business center, a bar, and a relaxed restaurant with outdoor seating.
Check-in time: 2:00 PM
Check-out time: 12:00 PM
Health & safety
Enhanced cleaning
Personal protection
Physical distancing
Minimized contact
Increased food safety
Health & safety measures are provided by the hotel. Contact the hotel for more details.
Amenities
Google collects information about hotel amenities from a variety of sources. If you notice any errors, let us know.
Popular amenities
- Pool
- Spa
- Breakfastfree
- Wi-Fifree
Internet
- Wi-Fifree
Services
- Front desk24 hour
- Currency exchange
- Full-service laundry
- Elevator
- Gift shop
Parking & transportation
- Transfer
Wellness
- Sauna
- Spa
Rooms
- Air conditioning
Food & drink
- Restaurant
- Bar
- Breakfastfree
- Breakfast buffet
Children
- Kid-friendly
Pools
- Outdoor pool
- No hot tub
Accessibility
- Accessible
Languages spoken
- Arabic
- English
- French
- Spanish
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Atlas Medina & Spa
MAD 9,781Nov 30–Dec 1